I went through this EXACT same confusion when I first started getting benefits! The EDD system is super confusing. Here's how it actually works: 1. You certify for benefits every 2 weeks on your assigned date (check UI Online) 2. After certification, payment processes in 24-48 hours if no issues 3. You get paid for the PREVIOUS two weeks you just certified for So if you got paid April 26th, you probably certified April 24th or 25th. Your next certification would be May 8th, with payment around May 9th-10th. One important tip: always look for your next certification date on your UI Online homepage! That's your most reliable guide for when to expect payments.

maybe a stupid question but does anyone know if memorial day will delay payment? my next cert is may 22 which means payment would normally hit may 24 but wondering if the holiday will push it to like may 25/26?

my sister had this same problem last week an she said the only thing that worked was goin to walmart an doing cash back when she bought somethin. she got like $200 that way until the card started workin normal again. btw has anybody got there certification payment from sunday yet? mine usually hits by wednesday but nothin so far this week.

UPDATE on the Money Network issue: I just got an email from EDD stating the system should be fully operational again by tomorrow morning (Thursday). They're doing emergency maintenance to fix the transfer function. If you're still having problems after Thursday, they recommend calling the specific EDD Money Network support line (not the regular Money Network line) at the number on the back of your card.

am i the only one who thinks its weird that so many peoples mail gets "lost" by edd? like what if they just say that to discourage people from appealing? my roomate had the same thing happen with her disability paperwork too not even unemployment

update us after u get it sorted out! i want to know if it worked out for u

I'm going to try calling tomorrow morning. Should I just keep hitting redial over and over? I tried calling twice last week but gave up after being on hold for an hour each time.

Let me clarify something important here: When you report income that EDD cannot verify through their database, it automatically flags your certification for review. This isn't necessarily bad - it's actually protection against fraud. Since you reported the income honestly, you're in a much better position than if you hadn't reported it and they discovered it later. What's happening is your claim needs what's called a "wage investigation" where EDD verifies earnings that don't appear in their system. They do this through an eligibility interview, which will be scheduled after you speak with a representative. During the interview, they'll ask: 1. The name/contact of the employer 2. Date(s) worked and hours 3. Amount earned and how you were paid 4. Why you believe the employer didn't report the wages Be prepared with all this information. Since it was only one day of work and you made a good-faith effort to report correctly, this should be resolved in your favor. The key is getting someone on the phone to schedule that interview.

Update: I was able to reach someone at EDD today using that Claimyr service! The rep flagged my account for fraud investigation and gave me a confirmation number. They're sending me the formal identity theft affidavit forms to complete. I also filed the police report and contacted all three credit bureaus to put fraud alerts on my accounts. My employer has been great - HR is sending a letter to EDD confirming I'm still employed full-time. Still a nightmare but at least I feel like I'm making progress now. Thanks everyone for your help!

my neighbor went thru this last year. the person who stole his identity also applied for credit cards and bought a CAR using his info! definitely check everything and freeze ur credit not just put alerts

btw when u finally get ur hearing date be SUPER prepared!! my brother lost his appeal bc he didnt bring the right documents. make a folder with EVERYTHING - all pay stubs, any emails w/ your employer, bank statements, tax forms, etc.

One more thing I forgot to mention - the hearing process itself is actually pretty straightforward once you finally get a date. The Administrative Law Judge (ALJ) will review your case first, then ask questions about your specific situation. They're generally fair and will listen to your explanation about the miscalculated earnings. Make sure you can clearly explain: 1. Why you believe the calculation is wrong 2. What evidence you have to prove your actual earnings 3. How you reported your income during certifications The hearings typically last 30-45 minutes. You'll receive the judge's decision by mail within 2-3 weeks after the hearing. Hang in there - the waiting is definitely the hardest part of the whole process.

UPDATE: I finally got through to someone! For those with similar issues - I called the overpayment number at exactly 8:01am and actually spoke to a human after only about 20 minutes on hold. The rep confirmed they took too much from my tax refund and that I should be getting the remaining portion back. She said there's a huge backlog of these refunds because of the system update, but added notes to my account to expedite it. She also helped me regain access to my online account - turns out I needed to create a completely new login after the update (which makes NO sense). Anyway, hope this helps someone else!

Just a helpful reminder for everyone dealing with EDD overpayments - always keep detailed records of everything. Save screenshots of your account before any system updates, keep all letters they send you, and note the name of every representative you speak with along with the date and time. Since tax refund intercepts involve both EDD and the Treasury Department, the process can take longer than the standard timeframes they quote. In my experience working with clients, the best approach is polite persistence. Call once a week to check status until it's resolved.

just an fyi when i talked to an edd person last month they said theyre super backed up with claims right now bc of all the tech layoffs. my claim took almost 5 weeks to process. hang in there

Another important point: if you do eventually need to appeal, make sure you continue certifying for benefits every two weeks during the entire appeal process. If you win your appeal, you'll only get backpay for weeks you properly certified for, even if you were eligible otherwise. And just to clarify something I've seen in other comments - reducing your hours from full-time to 8 hours weekly would generally be considered "good cause" for voluntarily leaving a position. Make sure you emphasize that point if you do end up needing to appeal.

Glad to hear it came through! Direct deposit is definitely more reliable in my experience too.

Direct deposit isn't always better tho! My credit union takes LONGER than Money Network sometimes because they hold EDD deposits for fraud verification. Just depends on your bank!

just wondering but what happens if u forget to certify for a week during ur temp job? will that mess things up when the job ends?

Thank you all for the helpful advice! I feel much better about the situation now. I'll definitely keep certifying throughout my temp assignment and report my earnings accurately. It's a relief to know the process is set up to handle temporary work situations like mine. I've set calendar reminders for all my certification dates for the next 4 months so I don't forget. Sounds like the key points are: - Keep certifying every two weeks even with full-time work - Report gross wages for when I worked (not when paid) - Benefits will automatically restart when I report no earnings after job ends - My claim should stay active as long as I consistently certify I appreciate everyone sharing their experiences!