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Marcus Marsh

EDD denied my PFL claim for 'full wage continuation' but I wasn't even working or getting paid! What do I do?

I just got denied for Paid Family Leave benefits because of 'full wage continuation'. But here's the thing - I wasn't even working or getting paid during the time I applied for! I asked for 5 weeks of PFL in January and part of February. During that whole time, I was off work and didn't get a single penny. Has anyone else dealt with this? What should I do now? I'm so confused and frustrated!

Ugh, that sucks! 😤 The EDD can be such a pain sometimes. Have you tried calling them to explain your situation? Maybe there was a mix-up with your dates or something.

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I've been trying to call for days but can never get through. It's so frustrating!

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Pro tip: call right when they open. I got through after only 30 minutes on hold that way.

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Thanks for the tip! I'll give that a shot tomorrow morning.

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I had a similar issue last year. Turns out my employer reported my wages incorrectly. Double-check with your HR department to make sure they didn't mess up the reporting.

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Here's what you need to do: 1. Gather all your documentation: pay stubs, time off requests, any communication with your employer about your leave. 2. Write a clear, concise appeal letter explaining the error. 3. Include copies of all relevant documents with your appeal. 4. Send it via certified mail so you have proof of delivery. 5. Follow up with EDD by phone (good luck) or through your online account. 6. Be patient but persistent. It might take a few weeks to get resolved. If all else fails, contact your local state representative's office. They can sometimes help cut through the red tape.

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Wow, thank you so much for this detailed advice! I'll start working on my appeal right away.

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This is solid advice. I'd add one thing - keep a log of all your calls and communications with EDD. It might come in handy later.

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The EDD system is broken af. I swear they just deny claims randomly hoping people won't appeal. 🤡

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Preach! 🙌 It's like they're playing denial roulette with our benefits.

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Cmon guys, its not that bad. Ive had good experiences with them before

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@profile 8 lol ok bootlicker 🙄

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Hey, I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds sketchy. Is it legit?

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Totally legit! I was skeptical too but it saved me hours of hold time.

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20 bucks tho? Thats highway robbery!

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@profile 11 I mean, my time is worth more than that. Plus I got my issue resolved in one call.

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Have you checked if your employer offers any kind of wage continuation program? Sometimes they have policies that affect PFL claims.

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I didn't even think of that! I'll check with HR tomorrow. Thanks for the suggestion!

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edd more like eDD-iot amirite? 🤣

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lmao good one 💯

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Guys, I'm telling you, it's all about the Mercury retrograde. Wait until it's over and then try again. Trust me, it works!

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...you cant be serious

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Don't knock it till you've tried it! 🔮✨

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I went through something similar last year! The "full wage continuation" denial is usually because EDD thinks your employer was still paying you during your leave time. Here's what helped me: 1. Get a letter from your employer's HR/payroll department stating you were on unpaid leave during those exact dates 2. Include your actual pay stubs showing $0 earnings for that period 3. If you have any emails or documents about requesting unpaid time off, include those too The appeal process took about 6 weeks for me, but I eventually got approved and received all the back pay. Don't give up - this is definitely fixable! Just make sure you have rock-solid documentation proving you weren't getting paid.

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This is super helpful! I'm dealing with the exact same issue right now. Quick question - did you have to get the HR letter notarized or was a regular letter on company letterhead sufficient? Also, how did you handle the appeal if you didn't have email documentation of the unpaid leave request? My situation was more of a verbal agreement with my supervisor.

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@Justin Trejo This is exactly what I needed to hear! I ve'been so stressed about this denial. Quick question - when you got the HR letter, did it need to include specific details like your employee ID number or just the dates and confirmation of unpaid status? Also, did you submit the appeal online or mail it in? Thanks for giving me hope that this can actually get resolved!

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This happened to my sister too! The EDD system seems to have glitches where they cross-reference employer wage data incorrectly. What really helped her was requesting her "wage and claim history" directly from EDD - it shows exactly what wage information they have on file for you during those dates. You can request this through your online account or by calling. Once she saw the discrepancy between what EDD had recorded vs. her actual $0 earnings, it made the appeal much stronger. Also, if you have any text messages or emails with your supervisor about taking unpaid time off, screenshot those too - every piece of evidence helps!

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Oh wow, I never thought about requesting my wage and claim history! That's brilliant - I bet there's some kind of data mix-up on their end. I'm definitely going to do this first thing tomorrow. Did your sister have to pay anything to get that history report, or is it free? And roughly how long did it take for them to send it to her? Thanks so much for this tip - it sounds like it could be the smoking gun I need for my appeal!

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I'm dealing with almost the exact same situation right now! Got denied for PFL because they claim I had "full wage continuation" but I was on completely unpaid leave for 6 weeks. It's so maddening when you know for a fact you weren't getting paid but their system says otherwise. From what I've been reading online, this seems to be a really common error - like their automated system flags certain employer codes or something and just assumes you were getting paid. I'm putting together my appeal package now with pay stubs showing $0 and a letter from HR. Has anyone here had success getting this type of denial overturned? I'm worried about how long the appeal process takes since I really need those benefits. The financial stress is killing me!

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I'm so sorry you're going through this too! It's incredibly frustrating when you know the truth but their system says something completely different. I've been following this thread closely since I'm in a similar boat. From what others have shared here, it definitely seems like people do get these denials overturned - @Justin Trejo mentioned it took about 6 weeks for his appeal but he got approved with back pay. That gives me hope! The advice about getting your wage history from EDD like (@Faith Kingston suggested sounds really) smart - if there s a'data error on their end, that would be the smoking gun you need. Hang in there, and definitely don t give'up on the appeal. The financial stress is real, but it sounds like this is totally fixable with the right documentation!

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I went through this exact nightmare about 8 months ago! The "full wage continuation" denial when you literally weren't getting paid is infuriating. What worked for me was being super methodical with the appeal: Get a detailed letter from your employer's payroll department (not just HR) that specifically states: - Your exact dates of unpaid leave - Confirmation that you received $0 in wages during that period - Your employee ID and the payroll periods affected Then include actual pay stubs or earnings statements showing zero income for those weeks. If your company uses an online payroll system, screenshot those too. The key is being crystal clear about the dates - make sure everything matches exactly with your PFL claim dates. EDD's system sometimes gets confused when there are overlapping pay periods or if your employer reported anything incorrectly. My appeal took about 5 weeks total and I got full back pay. Don't let them discourage you - this type of error gets overturned all the time once they see the proper documentation. You've got this! 💪

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This is incredibly helpful! Thank you so much for breaking down exactly what to include in the appeal. I love how specific you were about getting the letter from payroll vs HR - I never would have thought about that distinction but it makes total sense. The part about making sure all the dates match exactly is also really important. I'm feeling much more confident about putting together my appeal now. It's so reassuring to hear from someone who actually got through this process successfully and got their back pay. Really appreciate you taking the time to share all these details! 🙏

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I'm going through this exact same thing right now! Just got my denial letter yesterday for the same "full wage continuation" reason, even though I was on completely unpaid FMLA leave. Reading through all these responses is giving me so much hope - it sounds like this is a common system error that definitely gets fixed with the right documentation. I'm going to follow the advice here and start by requesting my wage history from EDD to see what they have on file, then get a detailed letter from payroll (not just HR - great tip!) confirming my $0 earnings during those dates. @Marcus Marsh - hang in there! It sounds like we're both dealing with EDD's broken system, but based on what everyone's sharing, this is totally fixable. Just going to take some patience and good documentation. Let me know how your appeal goes!

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@Yuki Watanabe So glad to find someone else going through the exact same thing right now! It s'weirdly comforting to know I m'not alone in dealing with this EDD mess. Your plan sounds solid - I m'definitely going to request that wage history first like @Faith Kingston suggested. It ll be'interesting to see what kind of incorrect data they have on file that s causing'these denials. I ll definitely'keep you posted on how my appeal goes! Maybe we can compare notes as we work through this process. Thanks for the encouragement - we ve got'this! 💪

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I'm seeing this thread and realizing I might be dealing with something similar! I applied for PFL a few months ago and got denied, but I never really understood the reason they gave me. After reading everyone's experiences here, I'm wondering if I should go back and look at my denial letter more carefully. @Marcus Marsh - have you had any luck getting through to them on the phone yet? And to everyone who successfully appealed these "full wage continuation" denials, roughly how long did the whole process take from when you submitted your appeal to when you actually received the back pay? I'm trying to figure out if it's worth reopening my case or if too much time has passed. This community is amazing - so much helpful real-world advice! 🙏

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@Fiona Sand Definitely worth checking your denial letter again! From what I ve'been reading here, the full "wage continuation issue" seems super common and people are having good success with appeals. As for timing, @Justin Trejo mentioned his appeal took about 6 weeks, and @Keisha Taylor said hers was around 5 weeks total. Even if some time has passed, I d say it's worth looking'into - especially if you were actually on unpaid leave like the rest of us. The worst they can say is no, right? And based on all these success stories, it sounds like EDD s system has'some serious glitches that get corrected once you provide the right documentation.

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I'm dealing with this exact same issue right now! Just got my denial letter last week for "full wage continuation" even though I was on completely unpaid leave for 4 weeks in March. It's so frustrating when you know for a fact you weren't getting paid but their system says otherwise. Reading through all these responses is giving me hope though - it sounds like this is a really common EDD system error that gets fixed with proper documentation. I'm definitely going to follow the advice here about requesting my wage history from EDD first to see what incorrect data they have, then get a detailed letter from payroll confirming my $0 earnings. @Marcus Marsh - don't give up! Based on what everyone's sharing, this seems totally fixable with the right appeal. We just have to be patient and thorough with the documentation. Thanks to everyone else for sharing your experiences - this community is a lifesaver! 🙏

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@Diego Vargas I m'so sorry you re'going through this too! It s'crazy how many of us are dealing with this exact same full "wage continuation error." I just went through my denial letter again after reading all these helpful responses, and I m'definitely going to follow the game plan everyone s'outlined here. The advice about requesting wage history first is brilliant - it ll'show us exactly what bogus data EDD has that s'causing these denials. Hang in there, and let s'keep each other posted on our progress! This thread has been such a lifeline. 💪

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I'm dealing with this exact same issue! Got my denial letter two days ago for "full wage continuation" even though I was on completely unpaid medical leave for my newborn. Zero dollars in my bank account during that time, but somehow EDD thinks I was getting paid! 🤦‍♀️ This thread is incredible - thank you everyone for sharing your experiences and advice. I'm definitely going to follow the step-by-step approach that @Justin Trejo and @Keisha Taylor outlined. Going to start by requesting my wage history from EDD to see what bogus data they have on file, then get a detailed letter from payroll (not just HR - great distinction!) confirming my $0 earnings. @Marcus Marsh - don't lose hope! Based on all these success stories, it sounds like this is a common system glitch that absolutely gets resolved with the right documentation. We just need to be persistent and thorough with our appeals. Keeping my fingers crossed for all of us dealing with this EDD nightmare! 💪

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@Liam O'Sullivan I'm so glad I found this thread! I'm also dealing with the exact same "full wage continuation" denial even though I was on unpaid leave. It's honestly ridiculous how broken their system is - how can they think we're getting paid when we literally have $0 earnings? 😤 The game plan everyone's laid out here sounds solid though. I'm going to request my wage history from EDD first thing Monday morning to see what incorrect data they have, then work on getting that detailed payroll letter. It's so reassuring to see all these success stories - gives me hope that this nightmare will actually get resolved! Thanks to everyone who's shared their experiences. We've got this! 💪

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I'm going through the EXACT same thing right now! Just got my denial letter yesterday for "full wage continuation" even though I was on completely unpaid leave for 6 weeks. Reading through everyone's advice here is giving me so much hope - it sounds like this is a super common EDD system error that gets resolved with proper documentation. I'm definitely going to follow the game plan that @Justin Trejo and @Keisha Taylor outlined: request my wage history from EDD first to see what bogus data they have, then get a detailed letter from payroll (not HR) confirming my $0 earnings during those exact dates. The tip about making sure all dates match perfectly is gold! @Marcus Marsh - hang in there! Based on all these success stories (5-6 weeks for appeals with full back pay), this is totally fixable. It's just EDD's broken system thinking we got paid when we literally didn't. We just need to be patient and thorough with the documentation. This community is amazing for sharing real experiences! 🙏

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@QuantumQueen I'm so sorry you're dealing with this too! It's honestly mind-blowing how many of us are getting hit with this exact same "full wage continuation" error. Reading through all these stories, it's clear that EDD's system has some serious bugs that just assume you're getting paid when you're literally earning $0. The step-by-step approach everyone's outlined here seems like our best bet - I'm definitely going to request that wage history report first to see what incorrect data they have on file. It'll be interesting (and probably infuriating) to see what kind of mix-up is causing these false denials. Thanks for reinforcing the timeline info - knowing that people are getting their appeals resolved in 5-6 weeks with full back pay gives me hope that this nightmare has an end date! 💪

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I'm going through this EXACT same situation right now! Just got denied for PFL last week with the "full wage continuation" reason, even though I was on completely unpaid leave for 7 weeks. It's absolutely infuriating when you know for a fact you didn't receive a single penny, but their system somehow thinks otherwise. Reading through all these responses has been such a relief - I was starting to think I was going crazy! It's clear this is a widespread system glitch at EDD. I'm definitely going to follow the detailed game plan everyone's shared: 1. Request my wage history from EDD to see what bogus data they have 2. Get a letter from payroll (not just HR - great tip!) confirming $0 earnings for those exact dates 3. Gather all my pay stubs showing zero income 4. Make sure all dates match perfectly with my original claim @Marcus Marsh - don't give up hope! Based on all these success stories, it sounds like this gets resolved in 5-6 weeks with full back pay once you provide the right documentation. It's just a matter of proving to EDD that their system made an error. We've got this! 💪 Thanks to everyone who shared their experiences - this community is a lifesaver when dealing with EDD's broken system!

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@CosmosCaptain I'm so glad I found this thread! I just got my denial letter yesterday for the exact same reason - "full wage continuation" even though I was on unpaid leave for my dad's cancer treatment. It's crazy how many of us are dealing with this identical EDD system error! Your 4-step plan sounds perfect - I'm going to follow the exact same approach. The tip about getting the letter from payroll instead of HR is something I never would have thought of but makes total sense. It's so reassuring to see all these success stories with the 5-6 week timeline and full back pay. I was feeling so defeated after getting that denial, but now I'm feeling hopeful that this is just a matter of fixing EDD's data error with the right documentation. Thanks for laying out the plan so clearly - let's keep each other posted on our progress! This community support is everything right now 🙏

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