Just wanted to jump in here as someone who went through this exact situation about 3 months ago! I had filed my PFL claim with the wrong medical provider information and was absolutely panicking about how to fix it. After reading through similar threads and trying different approaches, here's what ultimately worked for me: I did the 8 AM calling strategy religiously for about a week - @Giovanni Mancini and @Morita Montoya are absolutely right about timing! But what really made the difference was having everything organized beforehand. I created a simple document with: 1) my claim number, 2) exactly what was wrong (old info vs. correct info), 3) why the error happened, and 4) what I needed them to do. When I finally got through (day 6, but who's counting? 😅), the rep was actually super helpful because I could clearly explain everything without fumbling around. The whole call took maybe 15 minutes once connected, and she gave me a reference number for the correction request. @Nia Wilson - yes, they definitely give you a reference number! Write it down immediately and ask them to repeat it. They also told me corrections typically process within 5-7 business days, which was accurate in my case. One more tip: if you get disconnected (which happened to me twice), don't panic! Just keep trying the same approach. The system is frustrating but the actual people are usually willing to help once you reach them. Hang in there everyone - it's fixable! 💪

Just wanted to add another success story to this thread! I went through this exact situation last month with an incorrect date range on my PFL claim. After reading through similar experiences online, I tried the combined approach that seems to work best: called at 8 AM sharp every day while also submitting the online contact form as backup. It took me 5 days of early morning calls, but I finally got through! The key things that helped were: 1) having all my info organized beforehand (claim number, specific errors, correct information), 2) asking specifically to speak with a "claim specialist" rather than general customer service, and 3) getting a reference number for the correction request. The whole correction process took about 7 business days once they had the request, and I did receive email confirmation when it was completed. For anyone still struggling with this - don't give up! The system is frustrating but the corrections are definitely possible with persistence. The early morning calling strategy really does work! Good luck to everyone dealing with this - you've got this! 💪

I hope your daughter recovers quickly! Just wanted to add that you should also check if your employer offers any supplemental benefits that could help bridge the gap between your full salary and the PFL benefit amount (which is typically 60-70% of wages). Some companies have short-term disability or family leave insurance that can top off the difference. Also, once you get the DE2508 form, you can partially complete your section before taking it to the doctor - this saves time and ensures you don't miss any required fields on your part.

I went through this exact situation when my teenage son had surgery last year. One thing that really helped was creating a timeline - write down when you first need to be out of work and your expected return date. This helps with both the PFL application and coordinating with your employer. Also, don't forget that PFL benefits are taxable income, so you might want to elect to have taxes withheld from your payments (there's a checkbox on the form). The last thing you need while caring for a sick child is a surprise tax bill next year. Wishing your daughter a speedy recovery!

I'm going through the exact same nightmare right now! My name is 17 characters long and I've been stuck with the E324 error for weeks. This thread has been a lifesaver - I had no idea there were so many workarounds people have discovered. Based on everyone's advice, I'm going to try the online contact form for a name variance first, then use the Firefox private browsing + desktop combo that @Liam O'Reilly mentioned during those early morning hours (6-7 AM). The 10-15 minute cooldown period tip is really valuable too - I've definitely been part of the "immediately retry and make it worse" club. It's honestly ridiculous that in 2024 we're dealing with character limits on government systems, but I'm so grateful for this community sharing solutions. @Natasha Volkova, don't give up - it sounds like there are multiple paths that actually work, it just takes persistence and the right combination of approaches!

I'm dealing with this exact same issue! My name is 14 characters and I've been getting the E324 error for over a week now. This thread has been incredibly helpful - I had no idea there were so many different approaches to try. Based on all the great advice here, I'm going to start with the online contact form to request a name variance (thanks @Alexander Zeus for that tip!), then try the Firefox private browsing method during the 6-7 AM window that @Liam O'Reilly suggested. The 10-15 minute cooldown tip is gold too - I've definitely been guilty of immediately retrying and probably making things worse. It's frustrating that we have to become EDD system experts just to file a basic claim, but I'm so grateful for everyone sharing their workarounds. @Natasha Volkova hang in there - sounds like persistence with the right combination of these strategies really does work!

Thanks everyone for the helpful answers! I'm feeling much more confident now that I'll likely get the higher 2025 rate for my baby bonding portion. I'll make sure to submit my PFL claim as soon as my SDI ends in January. Keeping my fingers crossed everything transitions smoothly!

Just wanted to add my experience from last year - I had a similar situation where my SDI ended in early January 2024 and PFL started right after. They were definitely treated as separate claims with different claim numbers. The transition was pretty smooth once I submitted the DE2508 form, though it did take about 2-3 weeks to get my first PFL payment. Make sure you have all your documents ready (birth certificate, etc.) before your SDI ends so you can file immediately. Good luck with your new baby!

have you tried going to your local office in person? sometimes face-to-face is the only way to get things done with these bureaucrats 🙄

I went through something similar last year and it was incredibly frustrating. Here's what finally worked for me: I gathered all my pay stubs and tax documents, calculated exactly what my weekly benefit should be based on CA's formula (it's your highest quarter earnings divided by 26, up to the max), and then wrote a clear, concise letter explaining the discrepancy. I sent everything via certified mail AND faxed it on the same day. The key was being super specific about the dollar amounts and showing my math. It took about 6 weeks, but I eventually got the correction plus backpay for the difference. Don't give up - you're entitled to the correct amount! Also, try calling first thing in the morning (like 8 AM sharp) when the hold times are usually shorter.