Welcome to the twin parent club! 🎉 I went through this exact same confusion with my twins in 2023. Your HR department definitely mixed something up - it's ONE application for PFL baby bonding regardless of how many babies you're bonding with. I made the mistake of initially trying to submit two applications and the second one got rejected with a note saying I already had an active claim. The way I think about it: you're taking time off work to bond with your new family additions, not separate time off for each individual baby. The 8 weeks covers your bonding period with both twins together. One tip: when you fill out the application, just use one baby's info but maybe mention in any comments section that you have twins. Some people also attach both birth certificates when they submit documentation, though I'm not sure if that's required. Good luck and congratulations again!

I went through this same situation with my twins last year! Your HR department is definitely giving you incorrect information. You only need to submit ONE PFL application for baby bonding, even with multiples. The benefit is based on YOUR leave from work to bond with your new family, not per child. I was also confused initially and called EDD to confirm - they told me that whether you have 1 baby or 5 babies, you still get the same 8 weeks of PFL for bonding. When filling out the DE2508 form online, just enter one of your twins' information and maybe add a note in the additional comments section mentioning that you have twins. Make sure you have both birth certificates ready in case EDD requests additional documentation during processing. And don't worry about the timing - since you're at 6 weeks postpartum, you're right on track to apply for PFL if your disability benefits are ending soon. Hang in there - the newborn twin phase is brutal but it does get easier! The financial stress is real with double everything, so getting your PFL sorted will definitely help. Congratulations on your babies! 🎉

This thread has been incredibly helpful! I'm currently dealing with a similar situation - submitted my PFL claim for baby bonding about 12 days ago and seeing nothing but "pending" status. Reading through everyone's experiences, especially @Yara Assad's resolution, has given me so much clarity about what might be going wrong. I'm also transitioning from SDI to PFL and now I'm pretty convinced that's where my claim is stuck too. The advice about using Claimyr and asking specifically about "inter-program transitions" is gold - thank you @Nora Brooks and @Christian Bierman for those insider tips! It's honestly ridiculous that we need to become EDD experts just to access benefits we've already paid for, but this community knowledge sharing is invaluable. I'm going to try calling tomorrow morning right at 8:01 AM with all the magic phrases you've shared. For any other new parents reading this who are feeling stressed about delayed PFL claims - this thread proves that persistence pays off and we're definitely not alone in dealing with EDD's broken system. Thanks everyone for taking the time to share your experiences and solutions!

This thread has been such a lifesaver! I'm currently 36 weeks pregnant and planning my maternity leave, and honestly I had no idea about any of these SDI-to-PFL transition issues until reading everyone's experiences here. The fact that this is such a widespread problem that EDD apparently knows about but hasn't fixed is just mind-blowing. @Yara Assad thank you so much for sharing your journey and especially for coming back with the update about getting it resolved! And huge thanks to @Nora Brooks for the "inter-program transitions" tip and @Christian Bierman for the advice about exact date matching - I'm definitely going to be extra careful about those details when I submit my claims. I'm bookmarking this entire thread and the Claimyr service info. It's honestly sad that we need to pay third-party services and become EDD experts just to access our own benefits, but this community knowledge sharing makes me feel so much more prepared. For any other expecting parents who find this thread later - save these tips! The real-world advice here is invaluable compared to EDD's vague official information. You all have probably saved me weeks of stress and confusion!

I'm new to this community but unfortunately not new to the EDD phone nightmare! I just went through this exact same struggle with my PFL claim for caring for my newborn - took me almost a month to get through. What finally worked for me was a combination of the strategies mentioned here: I called at exactly 8:00am on a Wednesday (had to redial about 15 times because it kept saying high call volume), and when I finally got into the queue, I waited on hold for 2 hours and 20 minutes. But I got through! The rep was actually really helpful once I reached her - turns out there was a simple documentation issue that was holding up my claim, and she processed my payments right there on the call. For anyone still struggling, don't give up! The system is absolutely broken and designed to make us quit, but persistence does eventually pay off. Also seconding the advice about keeping detailed notes of your call attempts - I had a whole spreadsheet by the end of it! Hang in there everyone, we shouldn't have to work this hard for benefits we've already paid for, but at least we're not alone in this fight.

I'm also new to this community and currently dealing with my first PFL claim nightmare! I submitted my bonding claim for my newborn about 2.5 weeks ago and have been completely unable to get through to EDD despite calling every single day, sometimes multiple times. Reading through this entire thread has been both incredibly validating and absolutely infuriating - it's clear this broken phone system is failing so many new parents when we need support most. The variety of strategies shared here gives me hope though! I'm definitely going to start with the 8am sharp approach that several people have had success with, and @Sasha Ivanov's detailed breakdown of the Wednesday morning persistence strategy is incredibly helpful. The Claimyr service that worked for @Ethan Clark is also on my backup list, and @Alexander Zeus's Friday afternoon tip is something I hadn't considered at all. What really gets to me is that we're all forced to become phone system experts and develop military-level strategic plans just to access benefits we've literally already paid for through our own paychecks - while we're sleep-deprived, recovering from childbirth, and trying to bond with our newborns. It's beyond cruel and clearly designed to make us give up. But finding this supportive community has been such a lifeline. Thank you everyone for sharing your experiences and keeping each other motivated through this broken system!

I'm going through this exact same frustrating experience right now! Applied for PFL 6 days ago after my baby was born and the complete lack of status updates is driving me crazy. It's 2025 and we literally have better tracking for pizza deliveries than for our own government benefits! Reading through everyone's experiences here has been incredibly helpful though - sounds like 2-3 weeks is unfortunately the norm, and there are actually some workarounds to get through to EDD. I'm definitely going to try that Claimyr service if I don't hear anything by next week, and I just set up the text alerts that someone mentioned (had no idea that was even an option). It's so reassuring to know I'm not the only one dealing with EDD's stone-age system, but also infuriating that new parents have to go through this stress when we're already exhausted and worried about finances. Thanks everyone for sharing your experiences and solutions - this thread is going to save my sanity over the next week or two!

I'm dealing with this exact same issue right now! Applied for PFL 5 days ago after my daughter was born and the waiting is already making me anxious. It's so frustrating that there's literally no way to track what's happening with your application - like others have said, we get better tracking info for food deliveries! Reading through everyone's experiences here has been super helpful though. Sounds like 2-3 weeks is unfortunately normal, which is longer than I was hoping but at least now I know what to expect. I'm definitely going to set up those text alerts that were mentioned and try the Claimyr service if I don't hear anything by the end of next week. It's crazy that new parents have to deal with this kind of stress and uncertainty on top of everything else, but at least there seem to be some workarounds that actually work. Thanks everyone for sharing your experiences - this thread is going to help me stay sane while I wait for EDD to get their act together!

Pro tip: if you can, try faxing your documents. Sometimes that gets processed faster than online submissions. Weird, I know, but it worked for me!

I'm dealing with the exact same issue! Been 16 days now and my claim status hasn't budged. I tried calling multiple times but can never get through - the line is always busy or I get disconnected after waiting on hold for hours. It's so frustrating when you're already stressed about taking time off and then you have to worry about whether you'll actually get paid. Has anyone had luck with contacting their local assembly member's office? I heard they can sometimes help escalate these cases.