
California Paid Family Leave
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I'm trying to submit my paid family leave claim online, but I keep getting an error that prevents me from completing the process. The system is unable to process my request for claimant registration. Has anyone else experienced this? Any advice on how to get through to a live agent or resolve this issue?
Hey everyone, I'm trying to figure out what's going on with my family paid leave claim. I submitted it a while ago and I'm still waiting on payments. Has anyone had any luck getting updates on their claim status or finding out when they'll actually get paid? I'm getting pretty frustrated with the whole process and could use some advice.
I'm in the exact same boat! Filed my claim 6 weeks ago and still nothing. What's really frustrating is that I can't even get a clear timeline from anyone. My coworker got her payments within 3 weeks, but mine seems to be stuck in some kind of limbo. Has anyone tried contacting their state assembly member's office? I've heard they sometimes have a direct line to EDD that can help move things along faster.
I'm at my wits end trying to figure out what's happening with my husband's PFL claim. He's been approved for baby bonding leave after our daughter was born 6 weeks ago, and when I check his EDD account online it clearly shows 'payments issued' for the past 3 weeks. But we haven't received ANYTHING - no debit card, no paper checks, nothing at all in the mail! I've tried calling EDD every day this week but keep getting disconnected after waiting forever. Has anyone else experienced this? Did your payments eventually show up? Is there another number I should be calling? We're really counting on this money and our savings is getting dangerously low.
I just wanted to jump in as someone who went through this exact nightmare last year! My husband's PFL payments showed "issued" for THREE WEEKS before we got anything. Turns out there were actually multiple issues - first the card got sent to our old apartment (even though we thought we'd updated everything), then when we finally got through to EDD they had to reissue it, and THEN Bank of America had some kind of processing delay on their end. The key things that finally worked for us: 1) Calling BofA EDD card services first at 1-866-692-9374 to confirm if a card was even issued, 2) When that didn't work, using one of those callback services to actually reach an EDD rep (sounds like several people here had success with Claimyr), and 3) Being really persistent about escalating to supervisors when regular reps couldn't see the full picture. The whole experience was absolutely maddening when we had a 6-week-old and bills piling up. But everyone I've talked to eventually gets their money - it's just that EDD's system has so many failure points that something almost always goes wrong initially. Hang in there, you WILL get this sorted out!
Thank you so much for sharing your experience! Three weeks sounds absolutely terrible, but it's helpful to know that even with multiple issues stacked up, you eventually got everything sorted out. I'm definitely starting to see a pattern here - it seems like almost everyone has to deal with some combination of address issues, card processing delays, or system glitches. The persistence part is what I'm really taking to heart. It sounds like you have to be willing to keep calling back and escalating until you find someone who can actually see what's wrong and fix it. I'm going to start with the BofA number tomorrow and then move on to trying one of those callback services if needed. Really appreciate you taking the time to outline the specific steps that worked - this whole thread has been incredibly valuable for understanding that this isn't just happening to us!
I'm so glad to see this thread and all the helpful responses! I'm currently going through something very similar with my own PFL claim - payments have been showing as "issued" for about 2 weeks now but no debit card has arrived. Reading through everyone's experiences has been both reassuring (that this is unfortunately common) and frustrating (that EDD's system has so many gaps). Based on all the advice here, I'm planning to call Bank of America's EDD card services first at 1-866-692-9374 tomorrow morning to see if they have any record of a card being issued. If that doesn't work, I'll definitely look into using Claimyr to get through to an actual EDD representative - multiple people here seem to have had success with that approach. It's really unfortunate that new parents have to deal with these kinds of system failures when we're already stressed and counting on this financial support. But I'm grateful for communities like this where people share their real experiences and solutions. Thank you to everyone who took the time to help others navigate this broken system!
I'm so confused about my baby bonding PFL situation and just received an overpayment notice! Here's what happened: I initially filed for 4 weeks of baby bonding in January 2025, planning to take the remaining 4 weeks later in the summer when my parents visit. However, EDD somehow paid me for the FULL 8 weeks during that first claim period. Fast forward to June - I submitted my second baby bonding claim for the remaining weeks, but it's been 3 months with zero updates. Now the claim has completely disappeared from my EDD account, and today I received an overpayment notice for the "excess" payment from January. I'm panicking! Should I just repay the overpayment amount and file a brand new second claim? Or should I appeal the overpayment and explain I was always entitled to those weeks, just not during that first claim period? Has anyone dealt with this split baby bonding situation before?
Wow, reading through this entire thread has been incredibly helpful! I'm dealing with a similar split baby bonding situation right now (my claim has been "pending" for 2 months with no updates) and I was dreading having to navigate this alone. The Claimyr service recommendation is gold - I had no idea something like that existed. One question for anyone who's been through this: when you repay the overpayment, do they give you a confirmation number or receipt? I want to make sure I have documentation that the repayment was processed before filing my new claim, just in case their systems don't sync up properly. Also, has anyone had success getting expedited processing on their second claim by explaining it's related to a resolved overpayment issue? Thanks to everyone who shared their experiences - this community is a lifesaver! ๐
Great question about the repayment documentation! Yes, you should definitely get a confirmation when you repay. If you pay online through your EDD account, screenshot the confirmation page immediately and save the transaction number. If you pay by phone, ask for a confirmation number and write it down along with the date/time and rep's name if possible. For mail payments, send it certified mail and keep the receipt. As for expedited processing on the second claim - I haven't had personal experience with that, but based on what others have shared here, having those notes in your account from the EDD rep (like @Lim Wong got seems) to be key. When you file the new claim, definitely reference the overpayment resolution in your comments section. The Claimyr service really does seem worth it if you need to talk to someone directly about expediting! Good luck with your situation! ๐ค
This thread is incredibly thorough and helpful! I'm currently in week 6 of trying to resolve a similar split bonding claim issue, and seeing everyone's experiences gives me hope that there's light at the end of the tunnel. One thing I wanted to add for future readers - when you're initially planning to split your baby bonding time, consider calling EDD BEFORE filing your first claim to ask them to put notes in your account about your intention to split. I learned this the hard way, but apparently some reps can add "split claim planned" notes that might prevent the system from automatically paying out the full 8 weeks on your first claim. Also, for anyone using the Claimyr service mentioned here - they have different pricing tiers, so check which one you actually need. I almost paid for their premium service when the basic tier was sufficient for PFL calls. @Lim Wong - hoping your new claim processes smoothly! Please update us on how it goes, as I'm sure others will face this same situation in the future.
I'm 7 weeks into my maternity leave (on SDI) and my doctor originally approved me for 8 weeks recovery after birth. I'm still having some complications and really don't feel ready to transition yet. Is it possible to extend my maternity disability leave before I file for baby bonding PFL? Who do I need to contact about this? My HR dept says to talk to EDD but I can't get through on the phone. Has anyone successfully extended their maternity leave period? Getting anxious about this since my current SDI claim ends next week!
This thread has been such an incredible learning experience! I'm currently 12 weeks pregnant with my first baby and honestly had no clue about any of these SDI extension processes before finding this discussion. Samantha, I'm so glad you advocated for yourself and got the extension you needed - it really shows how important it is to trust your body and speak up when something doesn't feel right. The practical advice everyone has shared here is absolutely invaluable. I've been taking detailed notes on everything from ensuring doctors provide specific medical justifications on the DE2501 form to the smart strategy of submitting through multiple channels (fax, certified mail, AND online portal). The tip about building relationships with your OB's office staff early in pregnancy is brilliant - I never would have thought of that but it makes total sense for getting forms processed quickly when you need them. It's so reassuring to learn that needing more recovery time than the "standard" period is completely normal and that there are concrete steps to take if complications arise. Reading everyone's real experiences has given me so much more confidence about potentially navigating this system myself compared to trying to decode the confusing official EDD websites alone. Thank you to this entire community for being so generous with sharing your knowledge and experiences. You've transformed what seemed like an overwhelming bureaucratic process into something that feels manageable with proper preparation and support. This thread is definitely going into my pregnancy resource collection!
This thread has been such a lifesaver! I'm currently 14 weeks pregnant and trying to learn everything I can about maternity leave benefits before I need them. Samantha, huge congratulations on successfully getting your extension - you absolutely did the right thing by advocating for yourself and listening to your body! The wealth of practical advice shared here is incredible. I've been bookmarking all the key tips: getting doctors to be super specific on DE2501 forms, submitting through multiple channels for backup, building relationships with OB office staff early, and keeping detailed records of everything. The Claimyr service recommendation is also really valuable to know about given how impossible it seems to reach EDD by phone. What really stands out to me is learning that extensions are actually quite common and normal - not something to feel guilty about requesting. It's so important for all of us to know we have options if complications arise during recovery. The fact that people have successfully gotten 2-4 week extensions with proper medical documentation is really reassuring. Thank you to everyone in this community for sharing such detailed, honest experiences. You've turned what felt like navigating a confusing government maze into something I actually feel prepared to handle if needed. This thread is going straight into my pregnancy planning folder!
Emily Thompson
I've been dealing with E324 errors too and it's incredibly frustrating! One thing that helped me was making sure my browser was completely up to date - apparently some older browser versions don't play well with the EDD system. Also, if you're using any ad blockers or privacy extensions, try disabling them temporarily as they can sometimes interfere with the form submission process. I know it sounds basic, but sometimes it's the simple fixes that work. Another tip: try copying your info into a text document first so you don't lose everything if the page crashes again. Good luck, and don't give up - we'll all get through this eventually! ๐ค
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Fatima Al-Hashemi
This is such great advice @Emily Thompson! I never thought about ad blockers potentially interfering with the submission. I've been banging my head against the wall with this E324 error for days now. The tip about copying info into a text document is brilliant too - I've lost my progress so many times when the page crashes. Going to try updating my browser and disabling extensions right now. Thanks for giving me hope that there's actually a way through this mess! ๐
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Bruno Simmons
I've been struggling with the E324 error for over a week now and it's beyond frustrating! ๐ค Reading through everyone's experiences here has been both reassuring (knowing I'm not alone) and helpful. I'm going to try the combination approach - updating my browser, using incognito mode, disabling extensions, and attempting during off-peak hours like @Jamal Harris and @Emily Thompson suggested. If that doesn't work, I think I'll bite the bullet and try that claimyr.com service @Aisha Jackson mentioned, even though $20 feels steep. At this point, my sanity is worth more than twenty bucks! Has anyone tried submitting the paper forms by mail as a last resort? I know it's slower but wondering if it might be more reliable than this glitchy online system. Thanks everyone for sharing your experiences - it helps to know we're all in this together! ๐
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Dmitri Volkov
Hey @Bruno Simmons! I actually submitted paper forms by mail a few months ago when I was having similar issues (not E324 but other errors). It definitely takes longer - took about 3-4 weeks to get processed vs the usual online timeline - but it was rock solid reliable. No crashes, no error codes, just good old-fashioned paperwork. You can download the forms from the EDD website and they have pretty clear instructions. If you're at your wit's end with the online system, it might be worth considering as a backup plan. The peace of mind knowing your claim is actually submitted might be worth the extra wait time. Good luck with whatever route you choose! ๐ค
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