EDD PFL Registration Error E313 - Long Name Issue?
Hey everyone, I'm having trouble filing a claim for Paid Family Leave. When I try to register, I keep getting an E313 error. I think it might be because my first name is pretty long. Has anyone else run into this? Any ideas on how to fix it?
24 comments

Sophia Carson
Ugh, the EDD system is such a nightmare! 🤦♂️ I had a similar issue with my last name being too long. Have you tried calling them directly? It's a pain, but sometimes that's the only way to get things sorted.
0 coins
Ana Erdoğan
AuthorI've been trying to call for days but can never get through. It's so frustrating!
0 coins
Elijah Knight
Pro tip: call right when they open. Set an alarm and start dialing at 7:59 AM. It's still a pain, but your chances are way better.
0 coins
Sophia Carson
Good advice! Also, try calling on Wednesdays. For some reason, I've had better luck midweek.
0 coins
Brooklyn Foley
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
0 coins
Jay Lincoln
Sounds too good to be true. Is this legit?
0 coins
Brooklyn Foley
I was skeptical too, but I tried it and it actually worked. Saved me hours of frustration.
0 coins
Jessica Suarez
$20 seems steep just to make a phone call. The system is so broken if we have to pay extra just to talk to someone 🙄
0 coins
Brooklyn Foley
I get it, but for me, it was worth it to finally get my issue resolved. Time is money, ya know?
0 coins
Marcus Williams
Have you tried using your initials instead of your full first name? Sometimes that works as a workaround for the character limit.
0 coins
Lily Young
The E313 error is usually related to identity verification. Here's what you can try: 1. Double-check all your personal info (SSN, DOB, etc.) for typos 2. Try a different browser or clear your cache 3. If you have a hyphenated name, try removing the hyphen 4. Make sure your name matches exactly what's on your Social Security card 5. If all else fails, you might need to file by mail or fax Hope this helps!
0 coins
Ana Erdoğan
AuthorWow, thanks for the detailed response! I'll give these a try.
0 coins
Kennedy Morrison
This is great advice. I had to file by fax last year and it actually went pretty smoothly.
0 coins
Wesley Hallow
lol welcome to the wonderful world of EDD 🎪🤡 where nothing works and we're all just clowns trying to get our benefits
0 coins
Justin Chang
🤣🤣🤣 ain't that the truth
0 coins
Grace Thomas
I swear, dealing with EDD is like trying to sail a boat with no rudder. Anyone else feel like they're just drifting aimlessly in a sea of bureaucracy?
0 coins
Hunter Brighton
More like trying to sail the Titanic after it hit the iceberg 💀
0 coins
Grace Thomas
LMAO 😂 you win
0 coins
Dylan Baskin
Hey OP, any luck with resolving this? I'm in the same boat and could use some hope 😅
0 coins
Ana Erdoğan
AuthorStill working on it, but I'm gonna try some of the suggestions here. I'll update if I figure it out!
0 coins
Lauren Wood
PSA: EDD just updated their system last week. Might be causing some glitches. If you can wait a few days before trying again, it might resolve itself.
0 coins
Ellie Lopez
have u tried turning it off and on again? 🙃
0 coins
Chad Winthrope
If only it were that easy 😭
0 coins
CosmicCaptain
I had the exact same E313 error! Turns out it was because my name has special characters (like yours with the ğ). What worked for me was typing my name exactly as it appears on my Social Security card, but replacing any special characters with regular letters. So "Erdoğan" would become "Erdogan". The system apparently can't handle non-ASCII characters properly. Give that a try and let us know if it works!
0 coins