EDD SDI website truncating name, causing verification failure. Help!
Hey everyone, I'm having a frustrating issue with the EDD SDI website. When I try to register as a claimant for e-filing disability and parental leave, my first name gets cut off due to some character limit. This is causing a verification failure and I can't complete the process. Has anyone else run into this problem? Any ideas on how to fix it?
24 comments

Tom Maxon
I found a way to solve EDD SDI name truncation issue, watch this: https://www.youtube.com/watch?v=h91sI0ImXrU
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StarSeeker
Ugh, that sucks! I had a similar issue last year. Have you tried calling them directly? It's a pain, but sometimes talking to a real person is the only way to get these things fixed.
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Dmitry Volkov
AuthorYeah, I've been trying to call but the wait times are insane. I've been on hold for hours and still no luck 😫
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Ava Martinez
Pro tip: call right when they open. I got through in like 15 minutes doing that!
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Dmitry Volkov
AuthorThanks for the tip! I'll give that a shot tomorrow morning 🙏
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Miguel Ortiz
I found a way to get someone on the phone fast. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Zainab Omar
Sounds too good to be true. Is this legit?
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Miguel Ortiz
I was skeptical too, but it actually worked for me. Saved me hours of frustration.
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Connor Murphy
20 bucks tho? Thats kinda steep just to talk to someone 🤔
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Miguel Ortiz
I get it, but for me, it was worth it. Time is money, ya know? 🤷♂️
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Yara Sayegh
Have you tried using your initials instead of your full first name? That might get around the character limit issue.
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NebulaNova
This is a known issue with the EDD SDI system. Here's what you need to do: 1. First, try clearing your browser cache and cookies. Sometimes this resolves verification issues. 2. If that doesn't work, you'll need to contact EDD directly. Use their online contact form and specifically mention the name truncation issue. 3. In your message, include your full correct name, the truncated version showing on the site, and any claim numbers or personal identifiers (BUT NEVER YOUR FULL SSN). 4. Request that they manually update your name in their system. 5. While waiting for a response, try registering using just your first and last name, omitting any middle names. 6. If all else fails, you may need to file a paper claim. You can download the form from the EDD website. Remember, persistence is key when dealing with government systems. Don't give up!
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Dmitry Volkov
AuthorWow, thank you so much for this detailed response! I'll definitely try these steps. You're a lifesaver! 💯
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Keisha Williams
This is why I love this community. Always coming through with the real solutions! 👏
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Paolo Conti
lol welcome to the wonderful world of government websites 🤡 where nothing works and everything is a headache
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Amina Diallo
ain't that the truth 😂 I swear these sites were designed by monkeys
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Oliver Schulz
Hey now, don't insult monkeys like that! 🐒
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Natasha Kuznetsova
Have you tried reaching out to your local assembly member's office? They often have direct lines to EDD and can help push things through faster.
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Dmitry Volkov
AuthorI hadn't even thought of that! Great idea, I'll look up my assembly member now. Thanks!
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AstroAdventurer
Ive been dealing with edd for months now. its a nightmare. good luck op, your gonna need it 😫
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Javier Mendoza
This might sound crazy, but have you tried using a different browser? Sometimes these government sites are optimized for older versions of Internet Explorer or something equally ridiculous.
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Emma Wilson
omg yes! I had to use Microsoft Edge to get my unemployment stuff to work last year. It's like they're stuck in 2005 or something
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Malik Davis
Just a heads up, I heard they're doing system maintenance this weekend. Might be worth waiting until Monday to try again, could fix your issue.
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Emma Bianchi
I ran into the exact same issue a few months ago! The name truncation problem is super frustrating. What worked for me was a combination of things: first, I tried using Chrome in incognito mode (cleared all the cache issues), and then I entered my name without any middle names or suffixes. If your first name is really long, you might also try using a common nickname version if you have one. Also, make sure you're not including any special characters or punctuation - the system seems to choke on those too. If none of that works, definitely go with the assembly member suggestion someone mentioned above. They actually got back to me within 2 days when I was stuck. Hope this helps!
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