I'm going through this exact same situation right now! Just finished my SDI claim last week and boom - they hit me with a Supplemental Certification request when I tried to start my PFL application. It's so confusing because I thought everything was done with SDI! Reading through everyone's experiences here is super helpful though. It sounds like this is pretty common and usually just administrative stuff they need to clean up. I'm definitely going to try the early morning calling strategy - seems like that's the secret sauce for actually getting through to someone at EDD. Has anyone had luck with just submitting the form without calling first? Or is it better to call and ask what specifically they need it for? I'm trying to decide if I should just fill it out and send it in, or if I should try to get more info first about why they're requesting it. Thanks everyone for sharing your experiences - it makes this whole process feel way less overwhelming! 🙏

I'm actually dealing with this exact same thing right now! Just wrapped up my SDI claim two weeks ago and got hit with the Supplemental Certification request when I tried to apply for PFL. From reading everyone's experiences here, it sounds like this is super common during the SDI to PFL transition. It's usually just administrative stuff - like they need to verify your actual return-to-work date matches what's in their system, or there's some small discrepancy they need to clear up before processing your new claim. What's really helpful to know (thanks to everyone who shared!) is that you can still submit your PFL application while this gets sorted out. They process them separately, so it won't hold up your benefits once everything is resolved. I'm planning to try the early morning calling strategy tomorrow to get some clarity on exactly why they need it in my case. This thread has been such a lifesaver - it's crazy how common this situation is but nobody really talks about it! Thanks for posting about this @Connor - you're definitely not alone in the confusion! 😅

Just updating to let everyone know that I got this resolved! It took 4 days total - 2 days for ID.me to respond and 2 more to complete the account merge. I used Claimyr to get through to EDD (took about 25 mins to connect) and explained the situation. They put a note on my account and told me to call back once the ID.me issue was fixed. After ID.me merged my accounts, I called EDD again and they were able to push my PFL claim through. Payment is being deposited tomorrow! Thanks everyone for your help with this stressful situation.

Oh wow, reading through all these experiences is both helpful and terrifying! I'm 8 months pregnant and planning to apply for PFL in a few weeks. I'm pretty sure I have multiple ID.me accounts from different job applications over the years. Should I try to sort this out BEFORE I apply for PFL, or wait until it becomes a problem? It sounds like being proactive might save me a lot of headache later, especially with a newborn!

Just wanted to add my experience for anyone still struggling with this - I had the exact same overlapping dates issue between PFL and disability claims last month. After reading all the great advice here, I called the PFL-specific number (1-877-238-4373) at exactly 8:00 AM on a Wednesday and got through after about 40 minutes on hold. The rep was incredibly helpful and fixed my start date in under 5 minutes once I had my confirmation numbers ready. One thing I didn't see mentioned - they also sent me an email confirmation with a case reference number after making the change, so definitely ask for that! The correction showed up in my online account within 24 hours. Also, pro tip: when you're on hold, don't hang up even if it seems like forever - I was tempted to hang up at the 35-minute mark but I'm so glad I stuck it out. This thread gave me the motivation to keep trying, so thank you everyone for sharing your experiences! 🙏

I'm dealing with this exact same issue right now! Made the mistake of entering the wrong start date on my PFL claim and now it's overlapping with my disability benefits. It's so frustrating knowing this is probably a simple fix but getting through to someone feels impossible. I've been calling for over a week with no luck - either busy signals or hours on hold just to get disconnected. Reading through all these comments is giving me so much hope though! Definitely going to try calling that PFL-specific number (1-877-238-4373) at 8 AM sharp tomorrow with all my confirmation numbers ready. Thank you everyone for sharing what actually worked - this community is honestly a lifesaver when dealing with EDD's impossible system! 🙏

I'm dealing with a similar situation - my claim has been pending for about 3 weeks now. One thing that helped me was logging into my account and checking if there are any "action items" or document requests that might not be obvious at first glance. Sometimes they'll request additional verification docs but it's buried in the interface. Also, I found that calling the technical support line (not the main claims line) can sometimes get you through faster, and they can at least tell you if there are any obvious issues with your claim. The wait times are still brutal, but it's another option to try. Really hoping both of our claims get processed soon - this whole system needs a serious overhaul!

I'm so sorry you're going through this - the waiting and uncertainty is incredibly stressful when you're depending on these benefits. I went through something similar last year and it took about 7 weeks total before I saw my first payment. A few things that helped me: 1) I kept detailed notes of every time I called and what they told me, 2) I made sure to certify for benefits every two weeks even though the claim was pending (you can backdate payments once it's approved), and 3) I contacted my assemblymember's office after week 4 - they actually have staff specifically for EDD issues and can sometimes get answers faster than calling directly. The system is definitely overwhelmed, but don't lose hope. Your claim will eventually get processed, and you should receive all the back payments you're owed once it goes through. Keep pushing and advocating for yourself!

I ignored my overpayment notice and now my tax return is being garnished just FYI... dont wait too long to handle this!!

This is such a common issue with EDD's system! I went through something similar with my disability claim last year. A few things that helped me: 1) Try calling the EDD customer service line right at 8am when they open - much better chance of getting through, 2) If you have any old paperwork from his original PFL claim, the account number should be on those documents, 3) Consider filing a complaint with your state assembly member's office - they have dedicated staff to help with EDD issues and can sometimes get faster responses. Don't ignore it though - I've seen people get their wages garnished without any additional warning. The system is frustrating but you definitely want to get this resolved before it escalates further.