California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who just went through this exact process last month, I can confirm what others have said - you'll need new DE2508 forms and unfortunately cannot file early for PFL baby bonding (I tried and got rejected too!). One thing I haven't seen mentioned yet is to make sure you both check your EDD online accounts before filing to ensure all your personal information is still current. My address had changed since my first claim and I didn't realize it until my payment got delayed because the mail went to my old address. Also, when you file on your respective start dates, do it early in the morning if possible. The EDD online system tends to be slower/glitchier during peak hours. I filed mine at 6 AM on my first day and it went through smoothly. Your plan to have your husband start immediately after you sounds perfect - that's exactly what we did and it worked great for maximizing family time while ensuring income continuity. Just make sure you both communicate those exact dates to your employers clearly to avoid any payroll coding issues. Good luck with your bonding time! It's such a special period and worth all the paperwork hassle. 🍼

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Great point about checking your EDD online account info beforehand! I didn't even think about address changes potentially causing delays. The early morning filing tip is also really smart - I've heard EDD's system can be super slow during business hours. Quick question - when you say you filed at 6 AM, was that Pacific time? I'm on the East Coast but obviously dealing with California EDD, so I want to make sure I'm timing it right for their system. Also, did you get any kind of immediate confirmation that your application went through, or did you have to wait to hear back? Thanks for all the helpful details - it's so reassuring to hear from people who just went through this process recently!

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I just want to echo what everyone else has said about NOT being able to file early for PFL baby bonding - this is such a common misconception! I made the same mistake thinking I could file ahead like with disability claims. One thing that really helped me was creating a checklist ahead of time with everything I'd need ready to go on filing day: - Updated employer info and exact last day worked - Baby's birth certificate - Bank account info for direct deposit - Any previous PFL claim reference numbers I also set up calendar reminders for both the filing date AND to follow up if I didn't hear anything within 2 weeks. The second claims really do take longer to process - mine was almost 3 weeks vs 1 week for my first claim. Your plan sounds really smart with the back-to-back scheduling! Just make sure both your employers are crystal clear on the exact handoff date. My sister and her husband did something similar and it worked out perfectly once they got through the initial paperwork hurdles. Also seconding the advice about filing early in the morning - the EDD system is definitely more reliable before everyone else logs on for the day!

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Just wanted to add my experience for anyone still struggling with this - I had the exact same overlapping dates issue between PFL and disability claims last month. After reading all the great advice here, I called the PFL-specific number (1-877-238-4373) at exactly 8:00 AM on a Wednesday and got through after about 40 minutes on hold. The rep was incredibly helpful and fixed my start date in under 5 minutes once I had my confirmation numbers ready. One thing I didn't see mentioned - they also sent me an email confirmation with a case reference number after making the change, so definitely ask for that! The correction showed up in my online account within 24 hours. Also, pro tip: when you're on hold, don't hang up even if it seems like forever - I was tempted to hang up at the 35-minute mark but I'm so glad I stuck it out. This thread gave me the motivation to keep trying, so thank you everyone for sharing your experiences! 🙏

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@9461ebb9f50a This is so encouraging to hear! I'm dealing with the exact same situation and have been putting off calling because I was dreading the process. Your tip about asking for the email confirmation with a case reference number is really smart - I wouldn't have thought to ask for that. Quick question: when you called at exactly 8:00 AM, did you have to navigate through a bunch of menu options or does that PFL number connect you more directly to someone who can help? I want to make sure I'm prepared for whatever prompts I might encounter. Thanks for taking the time to share your success story - it's giving me the courage to finally tackle this tomorrow morning! 🙏

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I'm dealing with this exact same issue right now! Made the mistake of entering the wrong start date on my PFL claim and now it's overlapping with my disability benefits. It's so frustrating knowing this is probably a simple fix but getting through to someone feels impossible. I've been calling for over a week with no luck - either busy signals or hours on hold just to get disconnected. Reading through all these comments is giving me so much hope though! Definitely going to try calling that PFL-specific number (1-877-238-4373) at 8 AM sharp tomorrow with all my confirmation numbers ready. Thank you everyone for sharing what actually worked - this community is honestly a lifesaver when dealing with EDD's impossible system! 🙏

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I'm dealing with a similar situation - my claim has been pending for about 3 weeks now. One thing that helped me was logging into my account and checking if there are any "action items" or document requests that might not be obvious at first glance. Sometimes they'll request additional verification docs but it's buried in the interface. Also, I found that calling the technical support line (not the main claims line) can sometimes get you through faster, and they can at least tell you if there are any obvious issues with your claim. The wait times are still brutal, but it's another option to try. Really hoping both of our claims get processed soon - this whole system needs a serious overhaul!

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That's a really good point about checking for hidden action items! I just logged back into my account and found there was actually a document verification request that I completely missed. It wasn't showing up on the main dashboard but was buried in a sub-menu. Thanks for that tip - hopefully this gets things moving for me now. It's crazy how they make these important requests so hard to find in their system.

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I'm so sorry you're going through this - the waiting and uncertainty is incredibly stressful when you're depending on these benefits. I went through something similar last year and it took about 7 weeks total before I saw my first payment. A few things that helped me: 1) I kept detailed notes of every time I called and what they told me, 2) I made sure to certify for benefits every two weeks even though the claim was pending (you can backdate payments once it's approved), and 3) I contacted my assemblymember's office after week 4 - they actually have staff specifically for EDD issues and can sometimes get answers faster than calling directly. The system is definitely overwhelmed, but don't lose hope. Your claim will eventually get processed, and you should receive all the back payments you're owed once it goes through. Keep pushing and advocating for yourself!

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This is really helpful advice! I especially appreciate the tip about keeping detailed notes - I haven't been doing that and realize I should start. Quick question: when you contacted your assemblymember's office, did you need to provide any specific documentation or just explain your situation? I'm nervous about reaching out but at this point I'm willing to try anything. It's reassuring to know that you eventually got your back payments - that gives me some hope that this will work out eventually.

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After reading through all the comments, it sounds like what the person at your wife's work was referring to is the California Training Benefits (CTB) program through unemployment insurance, NOT an extension of PFL. To clarify the process for that (which is NOT designed as a parental leave extension): 1. Your wife would need to separate from her employer after PFL ends 2. She would apply for regular Unemployment Insurance 3. She would need to enroll in an approved training program 4. She would apply for the CTB program specifically This is NOT a seamless extension of benefits and has different eligibility requirements and benefit calculations. It also requires job separation, which means losing employer health insurance and other benefits. I'd strongly suggest speaking with an EDD representative directly before making any decisions based on this information.

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Thank you for breaking this down so clearly. I think we had our hopes up for something that doesn't actually exist the way we thought. We'll look into other options - maybe a flexible return-to-work schedule or part-time arrangement could help.

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I'm a new parent myself and went through this same confusion a few months ago. The unfortunate reality is that there's no legitimate 6-month PFL extension program in California. The 8 weeks of paid family leave for baby bonding is the maximum the state provides. However, here are some actual options that might help your situation: 1. Check if your wife's employer offers any supplemental parental leave benefits beyond what the state provides 2. Look into whether she has any accrued vacation/sick time that could extend her paid time off 3. Ask HR about a gradual return-to-work schedule or temporary part-time arrangement 4. See if your employer offers dependent care assistance or flexible spending accounts for childcare costs The California Training Benefits program others mentioned is real, but it's not designed for this purpose and would require your wife to quit her job first - which could create bigger financial problems given the loss of health insurance and other benefits. I'd recommend calling EDD directly to confirm there aren't any pilot programs or special circumstances that apply to your situation, but don't get your hopes up for a 6-month extension. Focus on practical solutions with her current employer instead.

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This is really helpful advice, especially about checking with her employer for supplemental benefits. I hadn't thought about asking for a gradual return or part-time arrangement - that might be a good compromise. We're definitely going to explore the dependent care assistance options too. It's disappointing that the 6-month extension doesn't exist like we thought, but at least now we can focus on realistic solutions instead of chasing something that was never real. Thanks for laying out the actual options!

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Just updating to let everyone know that I got this resolved! It took 4 days total - 2 days for ID.me to respond and 2 more to complete the account merge. I used Claimyr to get through to EDD (took about 25 mins to connect) and explained the situation. They put a note on my account and told me to call back once the ID.me issue was fixed. After ID.me merged my accounts, I called EDD again and they were able to push my PFL claim through. Payment is being deposited tomorrow! Thanks everyone for your help with this stressful situation.

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So glad to hear it worked out! Enjoy those baby snuggles without the financial stress hanging over you.

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congrats!! the relief must be huge. thx for sharing ur experience!

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Oh wow, reading through all these experiences is both helpful and terrifying! I'm 8 months pregnant and planning to apply for PFL in a few weeks. I'm pretty sure I have multiple ID.me accounts from different job applications over the years. Should I try to sort this out BEFORE I apply for PFL, or wait until it becomes a problem? It sounds like being proactive might save me a lot of headache later, especially with a newborn!

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Absolutely agree with Connor! I'm due in 2 months and just went through all my old emails after reading this thread. Found 3 different ID.me accounts 😱 Already submitted a ticket to get them merged. Much better to deal with this now when I can actually think clearly! Thanks everyone for sharing your experiences - this thread is a goldmine for expecting parents.

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This is such smart planning! I'm also expecting (due in April) and after reading all these horror stories, I immediately checked my emails. Sure enough, I had TWO ID.me accounts from when I applied for unemployment a couple years ago and then again during a job search. Just submitted my merger request today. It's crazy how these little technical issues can become such huge problems when you're dealing with a newborn and need those payments ASAP. Better to handle it now while we can still function on a full night's sleep! 😅

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