Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had this exact same error a few months ago! Turns out my SSN was somehow corrupted in their system - like one digit was wrong on their end even though I was entering it correctly. The only way I found out was by finally getting through to someone on the phone who could see the discrepancy. They had to file some kind of correction form and it took about 2 weeks to fix, but then my PFL application went through no problem. Definitely try the early morning calling strategy others mentioned - it really does work better than calling later in the day.
Oh wow, that's really helpful to know! A corrupted SSN in their system would definitely explain why everything looks right on my end but keeps getting rejected. I'm definitely going to try calling first thing in the morning and specifically ask them to verify what SSN they have on file versus what I'm entering. Two weeks sounds frustrating but at least there's a fix. Thanks for sharing your experience!
I went through this same nightmare last month! Error E311 drove me crazy for weeks. What finally worked for me was going to a local EDD office in person with all my documents. I know it's a pain, but the staff there could see exactly what was causing the mismatch in real time and fix it on the spot. Turned out there was some weird formatting issue with how my previous employer's name was entered in their system vs. what was showing on my W2. The online system couldn't handle it but the in-person rep fixed it in like 10 minutes. If you have an EDD office nearby, it might save you weeks of phone tag!
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I'm going through the exact same thing right now! My claim has been showing "processed" for about 10 days but no payment has hit my account yet. I've been checking multiple times a day and it's driving me crazy. I tried calling but like everyone else here, I can't get through. The automated system just keeps saying "high call volume" and hangs up on me. It's so stressful when you're counting on these benefits to pay rent and bills. Has anyone had success with the secure messaging system through the UI Online portal? I'm thinking of trying that next since the phone seems impossible.
I feel your pain! I'm dealing with the same exact situation - claim shows processed but no money in sight. The stress is real when bills are due. I actually tried the secure messaging system last week and got a response after about 3-4 days, but it was just a generic "we're experiencing delays" message. Still, it might be worth a shot since calling is basically impossible. Also, someone earlier mentioned checking spam folders for ID verification emails - might be worth doing that too just in case there's something you missed. Hang in there, hopefully we'll all get our payments soon! 🤞
I'm dealing with this exact same issue right now! My claim has been showing "processed" for over 3 weeks but still no payment. I've tried everything - calling at different times, checking my account info, looking through emails including spam folder. The whole system seems completely broken. What's really frustrating is that I can see my weekly benefit amount is approved, but the money just never shows up. I'm starting to wonder if there's some kind of technical glitch on their end that's affecting a bunch of us. Has anyone who experienced this delay actually gotten their back payments once it was finally resolved? I'm worried they might only pay from when they fix the issue forward, not the weeks that were already "processed" but never paid.
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Just wanted to update - I called using Claimyr this morning like someone suggested above and finally got through to a real person at EDD! They confirmed my account was missing the transition code and fixed it on the spot. The rep said my Money Network card should arrive within 7-10 business days. Such a relief!
That's amazing news!! I'm going to try Claimyr today. Was it easy to use? And did they explain why this happens to some accounts but not others?
Super easy to use, took maybe 30 minutes total including wait time (vs the days I spent trying on my own). The rep said it's happening to anyone who started benefits before Feb 15 and continued after, but the system doesn't automatically flag these accounts for the transition - has to be done manually. Apparently they're overwhelmed with these cases right now.
I'm dealing with this exact same nightmare right now! Started SDI in December, transitioned to PFL in February, and it's been 3 weeks with no Money Network card. My EDD online account shows everything as approved but Money Network says I don't exist in their system. I've called EDD 50+ times and can't get through their phone maze. Reading through these comments, it sounds like the "payment method designation code" is the key issue. Going to try Claimyr today since multiple people here had success with it. This whole transition has been such a disaster - how can they switch payment systems without having proper procedures in place for ongoing claims? Thanks everyone for sharing your experiences, at least now I know I'm not alone in this mess!
You're definitely not alone! I just went through this exact situation last month. The payment method designation code thing is real - that's exactly what was missing from my account too. Claimyr worked for me after weeks of frustration with the regular phone lines. One tip: when you do get through to EDD, make sure to ask them to confirm they can see your account in both the old BofA system AND the new Money Network system. Sometimes the transition gets stuck halfway and your account exists in limbo between both systems. Also document the rep's name and case number if they give you one - it helped when I had to call back for a follow-up. Hope you get it resolved soon, the stress of not having access to your benefits while dealing with a new baby is just awful!
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I went through something similar last year! The key is getting to a Tier 2 specialist who actually understands the system. When you do get through, ask them specifically about "correcting the benefit period dates" - that's the magic phrase that worked for me. They were able to retroactively cancel my PFL claim for the first 6 weeks and convert it to SDI, then I filed a new PFL claim for the remaining time. It took about 3 weeks to process, but I got backpay for everything. Don't give up! The system is broken but there are people there who can fix individual cases.
This is exactly what I needed to hear! Thank you for sharing your experience and that magic phrase - "correcting the benefit period dates." I'm going to write that down and use it when I finally get through to someone. It's so reassuring to know that someone else went through this and actually got it resolved. Three weeks seems totally reasonable given everything I've been dealing with. Really appreciate you taking the time to share the specifics of what worked! 🙏
I actually had success getting through to EDD by calling the Spanish language line (even though I don't speak Spanish) - they transferred me to an English speaker and the wait was only about 45 minutes compared to the 3+ hours I was spending on the regular line. Might be worth a try! Also, make sure you have all your documentation ready before you call - they'll want your claim numbers, dates, and be able to explain exactly what happened. I've heard they're more helpful when you come prepared with specific details rather than just saying "I messed up my claim." Good luck mama! 🍀
Wow, that's such a clever workaround with the Spanish line! I never would have thought of that. And you're absolutely right about being prepared - I've been so flustered during my attempts that I probably sound scattered. I'm going to gather all my paperwork, write down exactly what happened with dates, and try your Spanish line trick. Thanks for the practical tips! 🙏
Emma Anderson
Just wanted to add my experience as someone who went through something similar! I moved from California to Texas right after my maternity leave ended and successfully filed for PFL baby bonding through CA EDD. The key things that helped me were: 1) Update your address in the EDD online portal immediately, 2) Keep all your documentation from your pregnancy disability claim handy when applying for baby bonding, and 3) Make sure you apply within the 12-month window. The transition was actually smoother than I expected once I got the paperwork sorted. You've got this! And congrats on your little one! 🍼
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Mia Roberts
•@Emma Anderson Thank you so much for sharing your experience! It s'really reassuring to hear from someone who went through the exact same situation. I was honestly pretty stressed about the whole process, but reading everyone s'responses here has made me feel much more confident about moving forward. The 12-month window is definitely good to keep in mind - gives me plenty of time to get everything sorted properly. And thank you for the congrats! It s'been such a whirlwind with the move and new baby, but we re'slowly getting settled. Really appreciate this community for helping navigate all these confusing systems! 💙
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Andre Dupont
I went through almost the exact same situation last year! Moved from San Jose to Arizona when my baby was 6 weeks old, right between my disability and bonding leave. California EDD handled everything perfectly - you definitely file through CA since that's where you worked and paid into the system. The only hiccup I had was that my first payment got sent to my old California address because I forgot to update it in time, so definitely prioritize getting that address change done ASAP! Also, when you apply for the baby bonding, make sure to mention in the application that you're transitioning from pregnancy disability - it helps them process it faster. The whole process took about 2 weeks from application to first payment once I got my address sorted. You'll be fine, and congrats on your little one! 🎉
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Natalie Adams
•@Andre Dupont This is so helpful to hear! I m'actually in a very similar boat - just moved from the Bay Area to Portland with my 7-week-old and was worried about the transition between disability and bonding leave. Your tip about mentioning the transition from pregnancy disability on the application is really valuable - I wouldn t'have thought to specifically call that out. Quick question: when you say it took 2 weeks from application to first payment, was that pretty typical timing or did you have any delays because of the out-of-state address? I m'hoping to get everything submitted this week so I can start bonding leave next month. Thanks for sharing your experience!
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