This is such a helpful thread! I'm currently dealing with a similar situation - submitted my PFL claim 16 days ago and have been stressing about the lack of updates. Omar, your experience calling and finding out it was actually approved but just not showing online is exactly what I needed to hear. I've been hesitant to call because of all the horror stories about wait times, but seeing that you got through in about an hour and got real answers makes me feel like it's worth trying. I'm definitely going to call tomorrow morning using the early timing tip everyone mentioned. It's so reassuring to see how supportive this community is - the practical advice about checking for tasks/messages, understanding the SDI to PFL transition, and knowing when to be proactive vs. patient is invaluable for first-time parents navigating this confusing system!

This entire thread has been so helpful! I'm a new parent who just started navigating the EDD system and Omar's experience really demonstrates why this community is invaluable. The progression from initial worry at day 14, to getting practical advice from everyone, to actually calling and discovering the claim was approved but just not showing online - that's exactly the kind of real-world insight you can't get from official websites. What really stands out is how supportive everyone has been with concrete tips: the early morning calling strategy, checking for hidden tasks/messages, understanding the SDI-to-PFL transition timeline, and knowing when to be patient vs. proactive. For anyone else reading this who might be in a similar situation, this thread is basically a masterclass in EDD PFL navigation. Thanks to everyone who shared their experiences and especially to Omar for the detailed update - it takes the mystery out of this stressful process!

It sounds like there's some confusion about your work schedule in your PFL claim. The denial reason suggests EDD thinks you're not regularly employed during the weekends you're trying to claim benefits for, despite you working full-time Monday-Friday and being on-call every other weekend. This is likely a misunderstanding about your employment situation. PFL benefits are designed for people who need to take time off from work they would otherwise be performing. Since you're regularly on-call every other weekend as part of your normal work schedule, you should be eligible to claim PFL for those periods. You definitely have grounds for appeal. For your appeal, gather documentation that clearly shows: - Your full work schedule including the on-call weekend rotation - Proof that being on-call is part of your regular employment (like your employment contract) - Documentation showing you're regularly paid for these on-call weekends When filing the appeal, specifically address the misunderstanding about your "normal contractual employment period" by explaining that your regular work includes these on-call weekends, and you're seeking PFL only for time you would otherwise be working. The EDD likely misinterpreted your work schedule, thinking you were trying to claim benefits for days you wouldn't normally be working. This is a relatively common misunderstanding with non-traditional schedules.

I went through this exact same nightmare about 6 months ago! Here's what finally worked for me: I had to call the technical support line (not the regular claims line) at 1-833-978-2511. They have a separate team that handles just account access issues. The wait was still long, but they were able to reset my account on the spot. Make sure you have your SSN, date of birth, and the email address you originally used to create the account. They might also ask for your previous employer info to verify your identity. Don't give up - it's frustrating but totally solvable! 💪

I'm dealing with the exact same issue right now! It's so frustrating when you need to file a claim and can't even get into your account. I've been trying the forgot password option but it keeps saying my email isn't found in their system, even though I know I used it before. Has anyone else had this happen where it seems like your account just disappeared? I'm wondering if there was some kind of system update or purge that affected older accounts. Really hoping some of these solutions work because I can't afford to wait much longer to get my PFL claim started 😰

LPT: Always save a copy of your 1099-G as soon as you get it. I learned this the hard way last year when I couldn't access the EDD website during tax season. Now I keep digital copies of all my tax docs in a secure cloud storage.

I had this exact same issue a few months ago! What worked for me was clearing my browser cache and cookies, then logging back into my EDD account. Sometimes the website has glitches that prevent certain documents from loading properly. Also, make sure you're using a supported browser - I found that Chrome worked better than Safari for accessing EDD documents. If that doesn't work, definitely try the phone number that @Brianna Schmidt provided - that's solid advice right there!

Pfl not pro claim*

I went through something similar with my PFL claim last year! The activity record showing "determination, payment 0.00, reduction 0.00" with no reason is pretty standard when they're still processing your claim. It's essentially a placeholder entry that gets created when they start reviewing your case. Since your claim summary still shows "pending," that's actually a good sign - it means they haven't made a negative determination yet. When PFL claims get denied, you'll typically see a clear denial reason and they'll send you a Notice of Determination explaining why. A few things that might help while you wait: - Check if you have any outstanding documents they requested - Make sure your certifications are up to date - Look for any interview notices in your inbox The waiting is definitely stressful, but "pending" usually just means they need more time to process everything. PFL claims can take a few weeks, especially if they need to verify your medical certification or employment information. Hang in there!