


Ask the community...
I'm in the same boat, OP. Filed 6 weeks ago and crickets. This wait is killing me. How are we supposed to take care of our families without income? The system is broken af π€
I'm going through this exact same thing right now! Filed my PFL claim 5 weeks ago and still nothing. The waiting is so stressful when you're already dealing with family stuff. I've been trying to call but can never get through - the line is always busy or I get disconnected after waiting forever. Has anyone had luck calling at specific times of day? Maybe early morning or late afternoon? I'm willing to try anything at this point. The online portal is useless too - just says "processing" with no timeline. Really appreciate everyone sharing their experiences here, at least I know I'm not alone in this mess!
I feel you on this! I just joined this community because I'm dealing with the exact same nightmare. Filed my claim 7 weeks ago and it's like it disappeared into a black hole. I've tried calling at different times - 8am seems to be slightly better than later in the day, but "slightly better" still means 3+ hours on hold before getting disconnected π© The "processing" status is such a joke too. Like, what are they actually processing for 2 months?? Really hoping some of the advice in this thread works because I'm running out of patience (and money). Thanks for sharing - misery loves company I guess!
@GalacticGuru @NebulaNomad I'm in week 4 of waiting myself and this thread is giving me both hope and anxiety lol. The 8am tip is helpful - I've been trying random times but sounds like early morning might be the sweet spot. Has anyone tried the state rep route that @Dmitri Volkov mentioned? I m'seriously considering it at this point. Also wondering if there s'a pattern to which types of claims get processed faster? Like maybe certain reasons for leave or certain demographics? Probably overthinking it but when you re'stuck in limbo for weeks you start analyzing everything π
CONTACT YOUR STATE REPRESENTATIVE!!! They have liaisons who can escalate your case. It's literally their job to help constituents with stuff like this.
I'm going through the exact same thing! Filed my PFL claim on 8/20 and it's been radio silence ever since. Really frustrating because I need this money to take care of my newborn. I tried the early morning calling strategy that @Gianna Scott mentioned but still haven't gotten through. Thinking about trying the social media route next. Thanks everyone for the suggestions - at least I know I'm not alone in this mess!
Hey @Anderson Prospero! Sorry to hear you're dealing with the same nightmare. It's so stressful when you have a newborn and need that financial support. I'd definitely try hitting up EDD on Twitter/Facebook like @Nolan Carter suggested - seems to have worked for @Natalia Stone. Also, the state representative route that @Selena Bautista mentioned sounds promising based on @Mohamed Anderson s success. Hang'in there, we ll get through'this bureaucratic mess eventually! πΌπͺ
I'm dealing with almost the exact same situation right now! EDD approved my PFL claim for bonding after my son was born in February, but now they're saying I should have extended my disability benefits instead of switching to PFL. It makes no sense because I already completed my 6-week recovery period on disability and was properly transitioning to bonding time. What's really helped me so far is keeping detailed records of every conversation with EDD reps - dates, times, and names when possible. I've noticed they give completely different answers depending on who you talk to, so having that documentation has been crucial for my appeal. Also, I discovered that printing out the official EDD pamphlet that explains the difference between SDI and PFL benefits can be really helpful. It clearly states that mothers can use SDI for recovery and then PFL for bonding, which is exactly what we did. The pamphlet is available on their website under "Publications." Your situation with them overturning the decision once and then denying again sounds like their computer system is flagging your claim incorrectly. Stay strong - you followed the rules correctly and deserve those benefits!
Thank you so much for this advice! Keeping detailed records is such a smart idea - I wish I had started doing that from the beginning. I've definitely gotten different answers from different reps, which is so frustrating when you're trying to follow their guidance. I'm definitely going to print out that EDD pamphlet you mentioned. Having their own official documentation should help make my case stronger at the hearing. It's ridiculous that we have to fight so hard for benefits we're clearly entitled to, but I really appreciate all the support and practical tips from everyone here. It gives me hope that I can get this resolved!
I'm so sorry you're going through this nightmare with EDD! Reading your story and all these comments makes me realize how common this issue is. I'm currently pregnant and planning to take both disability for recovery and then PFL for bonding, but now I'm terrified I'm going to face the same problems. Based on what everyone is sharing here, it sounds like the key is having crystal clear documentation of the transition between benefits. I'm going to start preparing now by: - Getting everything in writing from my HR department about the proper sequence - Keeping copies of all forms and submission dates - Taking notes on every conversation with EDD reps Has anyone found it helpful to involve their employer's HR department in these disputes? I'm wondering if having my employer confirm that I followed their recommended process might add weight to an appeal. Thank you all for sharing your experiences - it's helping me prepare better, even though it's scary to know how difficult this process can be!
Yes, definitely involve your HR department! I wish I had done that from the beginning. My HR rep actually helped me understand the proper sequence and timing, and she said she's seen this exact same issue with other employees. Having your employer document that you followed their recommended process could definitely strengthen your case if you end up needing to appeal. Also, one thing I learned the hard way - when you're filling out the PFL application, there's a specific question about whether you received SDI benefits. Make sure you answer that accurately and include the exact dates. I think some of these denials happen because the EDD computer system flags any case where someone received both benefits, even when it's completely appropriate. Good luck with your pregnancy and I hope you have a smoother experience than what we've all been dealing with! The fact that you're preparing ahead of time is really smart.
I'm going through the exact same thing right now! My HR department has been automatically paying out my sick leave accrual during my maternity disability without telling me - I only found out when I checked my online pay portal yesterday. Reading through everyone's experiences here has been both helpful and nerve-wracking, but it sounds like the consensus is to call EDD ASAP and be completely transparent about the situation. I'm planning to use that Claimyr service mentioned earlier since regular calling hasn't worked for me either. It's so frustrating that employers don't communicate these things clearly - my HR told me during my leave planning that all payroll would stop, but apparently that didn't include automatic sick leave payouts! For anyone else dealing with this, I'm keeping detailed records of all my attempts to resolve this, including screenshots of when I discovered the payments and all my call attempts. Hopefully being proactive about reporting will help avoid any major penalties. This whole system really needs better communication between employers and EDD to prevent these situations in the first place!
I'm so glad to find others going through this exact situation! It's been such a relief to read through everyone's experiences here. Your approach of keeping detailed records and screenshots is smart - I wish I had thought to document everything from the beginning. The fact that HR departments seem to handle these automatic payouts so inconsistently is really frustrating. My employer told me the same thing about all payroll stopping, but then these mystery sick pay deposits started showing up weeks later. I'm definitely going to try that Claimyr service too since the regular EDD phone line has been impossible. Thanks for sharing your experience and good luck getting through to them!
I went through this exact situation last year and it was so stressful! My employer had been paying out accumulated sick time during my maternity leave without any notification. What I learned is that timing is everything - the sooner you report it, the better your outcome will be. Here's what worked for me: I gathered all my bank statements showing the deposits, got documentation from HR about what the payments were for (sick time, vacation, etc.), and made a timeline of which weeks the payments were supposed to cover versus when they were actually deposited. This documentation was crucial when I finally got through to EDD. The Claims Examiner explained that they look much more favorably on self-reported income versus discovering unreported wages during an audit. In my case, they reduced my disability benefits for the affected weeks but there were no penalties since I reported proactively. The adjustment ended up being pretty minor since sick pay is usually a small percentage of your regular wages anyway. One thing that really helped was being very specific about the TYPE of payment - sick time versus vacation time versus regular wages are all treated slightly differently. Make sure your HR can provide documentation about exactly what each payment represents. Don't panic - you're doing the right thing by reporting this now rather than hoping it goes unnoticed. Most people in your situation end up with minor adjustments rather than major overpayment demands!
This is exactly the kind of detailed guidance I was hoping to find! Thank you so much for breaking down the process step by step. I'm definitely going to follow your approach - gathering all the bank statements, getting HR documentation, and creating that timeline of when payments were intended versus when they were deposited. It's really reassuring to hear that being proactive about reporting typically leads to minor adjustments rather than major penalties. I'm still nervous about the whole situation, but reading success stories like yours gives me confidence that I can get through this. The tip about being specific about the type of payment is really helpful too - I'll make sure to get clear documentation from HR about whether these are sick time, vacation, or other types of payments. Thanks for taking the time to share such detailed advice!
Liam Fitzgerald
That's awesome that you got your first payment so quickly! Just wanted to add for anyone else reading this - make sure to keep track of your certification deadlines because if you miss one, it can really mess up your payment schedule. I almost missed my third certification and had to wait an extra week for that payment. Also, if you're planning to return to work before your full 8 weeks are up, you'll need to let EDD know or they might overpay you and then want it back later. Learned that one from a coworker who had to deal with that headache!
0 coins
Oliver Fischer
β’Thanks for the heads up about the certification deadlines! I definitely don't want to deal with overpayment issues. Quick question - how do you let EDD know if you're returning to work early? Is it through the UI Online portal or do you have to call them? I'm thinking I might want to come back after 6 weeks instead of the full 8.
0 coins
Maya Lewis
β’You can report early return to work through UI Online when you do your certification - there's usually a question about whether you worked or had any changes during the certification period. Just mark that you returned to work and the date. You can also call them but honestly the online method is way easier and faster. Just make sure you do it on your next certification after you go back to work, don't wait!
0 coins
Lilly Curtis
Just want to chime in as someone who's been through this process twice! The bi-weekly payments are definitely the norm, and I actually found it helpful for budgeting since it spreads out the income over the leave period. One tip I wish someone had told me - if you have any issues with your certification forms not showing up in UI Online (which happened to me once), you can actually call the automated phone line to complete your certification over the phone. The number is 1-866-333-4606. It saved me when the website was down during my certification window. Also, keep screenshots or records of when you complete each certification just in case there are any disputes later. EDD's system isn't perfect and having your own documentation can be a lifesaver!
0 coins