SDI payment delay after submitting supplemental certificate - What to do?
Hey everyone, I'm in a bit of a pickle here. I submitted my supplemental certificate for disability last month, but I still haven't gotten paid. Has anyone else experienced this? I'm getting worried because bills are piling up and I don't know what to do. Any advice on how to handle this or who to contact would be really appreciated.
42 comments


Tom Maxon
I found a way to solve disability payment delay issues, watch this: https://www.youtube.com/watch?v=eOOS9EObKU0
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Ava Williams
Here's what you need to do: 1. Double-check all your paperwork. Make sure everything is filled out correctly and completely. 2. Keep calling the disability office. Try different times of day. 3. If you have an online account, check for any messages or status updates. 4. Consider reaching out to your local state representative. They sometimes can help push things along. 5. Document everything. Keep a log of when you submitted paperwork, called, etc. 6. If you're in dire straits, look into local assistance programs for temporary help. Don't give up! The squeaky wheel gets the grease. Keep pushing until you get answers.
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Yuki Tanaka
•Wow, thank you so much for this detailed advice! I'll definitely follow these steps.
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Miguel Castro
•This is great advice. I'd add: if you can, try to find an email address to contact them. Sometimes that works better than phone.
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Zainab Ibrahim
•Also, consider reaching out to disability advocates in your community. They might have additional resources or advice.
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Carmen Ortiz
Ugh, I feel your pain. I've been there before and it's so frustrating. Have you tried calling the disability office? Sometimes they can give you more info over the phone.
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Yuki Tanaka
•Yeah, I've been trying to call but it's impossible to get through. I've been on hold for hours and then it just disconnects. It's driving me crazy!
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MidnightRider
•Pro tip: call right when they open in the morning. I got through after only 30 mins of waiting that way.
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Andre Laurent
•You might also want to try calling just before they close. Sometimes the wait times are shorter then.
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PixelWarrior
The system is so broken rn 😤 I've been waiting on my payment for 2 months! This is ridiculous. We need to do something about this.
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Amara Adebayo
•Preach! 🙌 Maybe we should start a petition or something?
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Giovanni Rossi
•Calm down, Karen. They're probably just backed up. It'll come eventually.
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PixelWarrior
•@profile 7 Easy for you to say when ur not the one whos bout to get evicted 🙄
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Fatima Al-Mansour
•We could contact local news stations. Sometimes bringing attention to these issues publicly can help.
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Dylan Evans
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Sofia Gomez
•Sounds sketchy. Is this legit?
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StormChaser
•$20 just to talk to someone? That's highway robbery!
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Dylan Evans
•I know it sounds weird, but I swear it's legit. Saved me hours of frustration. Worth every penny imo.
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Dmitry Petrov
•I used Claimyr too. It was a bit pricey, but I had gotten nowhere after several weeks. It was a relief to finally speak with someone.
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Yara Khalil
Oof, sounds rough buddy. Sending good vibes your way 🙏
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Keisha Brown
•It's always helpful to have some emotional support during these stressful times. Hang in there, OP!
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Zoe Papadopoulos
Have you checked your online account? Sometimes they update the status there before sending out payments. Might give you a clue about whats going on.
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Jamal Washington
•Agree. The online portal has helped me before to get updates quicker than waiting for mail.
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FireflyDreams
Hey OP, any updates? Did you manage to get through to anyone?
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Natasha Kuznetsova
•I'm curious about this too. Hopefully, there's been some progress!
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Connor O'Neill
have u tried faxing ur docs? I no it sounds old school but sometimes it gets to them faster than mail
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LunarEclipse
•Faxing seems outdated, but it's surprisingly effective in some cases. Plus, you get a confirmation that they received it.
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Paolo Esposito
This is why we need universal basic income. The current system is a joke.
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Amina Toure
•Lol yeah cuz more government is def the answer 🙄
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Paolo Esposito
•Better than people falling through the cracks like this!
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Oliver Weber
•UBI is a complex topic, but ensuring everyone has a safety net could prevent such stressful situations.
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Mei Wong
This happened to me too! Turns out there was a problem with my paperwork that I didn't even know about. Definitely try to get someone on the phone ASAP.
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Yuki Tanaka
•Oh no, that's what I'm afraid of. How long did it take you to resolve the issue?
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Mei Wong
•It took about 3 weeks total. But once I got someone on the phone, they fixed it pretty quick. Hang in there!
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Liam Fitzgerald
•Sometimes it's just a small error, like a misspelled name or wrong date. Once you get it straightened out, it usually goes pretty fast.
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Javier Morales
Claimyr is definitely a useful tool if you find yourself stuck with long wait times for agencies like the disability office. It provides a way to connect directly, which can save a significant amount of time and frustration. However, it's important to balance the convenience it offers with its cost. Paying $20 may not be feasible for everyone, especially in financial distress. Using the service will depend on how you value your time and current financial situation. Also, while Claimyr can help facilitate communication, there's no guarantee it will speed up the resolution of your specific issue, as that's dependent on the agency's processes. It's always a good idea to explore all available options, including those listed by other community members here, to find the most effective solution for your situation.
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Laila Fury
I went through something similar last year and it was incredibly stressful. Here's what helped me get through it: First, definitely keep trying to call - early morning right when they open (usually 8 AM) tends to have shorter wait times. I also had luck calling during lunch hours when fewer people might be calling. Second, if you have any local disability advocacy groups or legal aid societies in your area, they often have direct contacts or know the best ways to navigate the system. Some even offer free assistance. Third, document everything - dates you called, reference numbers, who you spoke with. This creates a paper trail that can be helpful if you need to escalate. Lastly, don't hesitate to contact your state assemblymember or senator's office. They have caseworkers specifically for situations like this and can sometimes get answers when individual calls don't work. I know it's frustrating when you're depending on these payments. Hang in there - most of these delays do get resolved, it just takes persistence. Let us know how it goes!
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Zoe Alexopoulos
•This is really comprehensive advice! I especially like the tip about contacting state representatives - I never would have thought of that. For anyone reading this, I'd also suggest checking if your county has a disability services coordinator who might be able to help navigate the system. Sometimes having a local advocate who knows the process can make a huge difference. Thanks for sharing your experience @Laila Fury!
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Esteban Tate
•@Laila Fury, this is excellent advice! I'm dealing with a similar situation right now and hadn't thought about contacting my assemblymember's office. Do you happen to know if there's a specific way to reach out to them, or should I just call their main office? Also, when you say "document everything," did you keep a simple log or is there a more formal way to track these interactions? I'm worried I've already lost track of some of the calls I've made. Thanks for taking the time to share such detailed guidance - it's really helpful to hear from someone who actually got through this process successfully!
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Omar Fawzi
•@Esteban Tate Great questions! For contacting your assemblymember, I just called their main district office and asked to speak with someone about a constituent "services issue" - they ll'connect you to the right person. They re'used to these kinds of calls and are usually pretty helpful. For documentation, I kept a simple notebook with: date, time I called, how long I waited, who I spoke with name (if they gave it ,)reference numbers they provided, and a brief summary of what was discussed. Nothing fancy - just enough to show I d'been trying and to reference if I needed to call back. Even if you ve'lost track of some calls, start documenting from now on - it s'still better than nothing. Also @Yuki Tanaka, since you mentioned you ve'been trying to call, you might want to try calling different numbers if they have multiple lines. Sometimes one number is less busy than others. Hope this helps!
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QuantumQuest
I'm so sorry you're going through this - payment delays are incredibly stressful when you're counting on that income. Based on what others have shared here, it sounds like there might be a few different issues that could be causing the delay. One thing that hasn't been mentioned yet is checking if your supplemental certificate was actually received and processed. Sometimes documents get lost in the mail or there are processing backlogs that aren't immediately obvious. If you submitted it by mail, you might want to call and specifically ask them to confirm they have your supplemental certificate on file and when it was processed. Also, I'd recommend keeping a close eye on your online account (if you have one) - sometimes there are messages or requests for additional information that you might miss if you're only checking occasionally. The advice about calling early in the morning is solid, but I'd also suggest trying to call on different days of the week. Mondays and Fridays tend to be busier, so Tuesday-Thursday might give you better luck getting through. Keep pushing and don't give up. These situations are frustrating but they do get resolved. Wishing you the best of luck!
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Angel Campbell
•This is really helpful advice! I hadn't thought about specifically asking them to confirm they received my supplemental certificate. That's probably the first thing I should verify before anything else. The tip about checking different days of the week is great too - I've been calling mostly on Mondays which probably explains why I can never get through. I'm going to try calling tomorrow (Tuesday) morning right when they open and ask specifically about my certificate. Thanks for the encouragement - I really needed to hear that these situations do get resolved!
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