SDI Extension Submitted 2 Weeks Ago, Still No Payment - Help!

Ugh, I feel ya. The system is so slow sometimes. Have you tried calling them? That's usually the best way to get answers.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Double-check with your doctor that they submitted everything correctly. Sometimes there can be errors on their end. 2. Log into your online account and make sure all your info is up to date. 3. If you can get through on the phone, ask them specifically about the status of your extension and if there are any holds on your account. 4. If all else fails, contact your local representative. They can sometimes help push things through. Hang in there! The system is frustrating, but persistence usually pays off.

have you tried faxing them? sometimes the old school methods work better lol

OMG I'm in the exact same boat!!! its been 3 weeks for me and still nothing. this system is so broken 😫

I heard they're super backlogged because of some new policy changes. Might be why it's taking so long.

Have you tried reaching out on social media? Sometimes tweeting at them can get a response faster than calling.

This might sound crazy, but have you tried going to their office in person? I did that last year when I was having issues and actually got help pretty quick.