PFL claim vanished from EDD account - all inbox messages gone too. Help!

Ugh, that sucks! The EDD system is such a mess. I had something similar happen to me last year. It's like your claim just vanishes into thin air. Have you tried calling them? Good luck getting through tho 🙄

This happened to me too! I thought I was going crazy. turns out there was a glitch in there system that wiped out a bunch of claims. you need to call and have them manually reinstate it. its a pain but its the only way

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

This is a known issue with the EDD system. Here's what you need to do: 1. Document everything. Take screenshots of your account showing the missing claim. 2. Call EDD immediately. Be persistent. You might need to try multiple times. 3. When you get through, explain the situation calmly and ask for a supervisor if needed. 4. Request that they manually reinstate your claim. 5. Ask for a confirmation number or email for the reinstatement. 6. Follow up in writing (email or mail) to create a paper trail. 7. Check your account daily for updates. If you can't get through on the phone, consider reaching out to your local state representative's office. They often have liaisons who can help with EDD issues. Remember, you're entitled to these benefits. Don't give up! 💪

have you tried logging out and logging back in? sometimes that fixes weird glitches in the system

edd is the worst. they lost my claim 3 times last year. ended up having to get my state rep involved to fix it. good luck!

Sounds like you might be dealing with the infamous 'phantom claim' bug. It's been plaguing the system for months now. You're gonna need to talk to a tier 2 specialist to get it fixed. Buckle up, it's gonna be a wild ride! 🎢

This exact same thing happened to me in November! My entire PFL claim just disappeared overnight along with all my messages. I was panicking because I thought I'd lost everything. Turns out it's a system glitch that's been affecting a lot of people lately. I had to call multiple times over 2 weeks, but they were eventually able to restore my claim and all the documentation. The key is getting to someone who actually understands the technical side - don't let them tell you to just reapply. Your original application date matters for processing times. Keep all your screenshots and confirmation numbers handy when you call!

I went through this exact nightmare about 6 months ago! My PFL claim completely vanished along with all my correspondence history. It's absolutely terrifying when you're depending on those benefits. Here's what worked for me: First, don't panic - your claim isn't actually gone, it's just hidden due to a system bug. Second, start calling EDD at exactly 8:00 AM when they open. I know everyone says this, but it really does make a difference. Third, when you do get through, use the exact phrase "my claim has been affected by the phantom claim glitch" - this seems to help them understand the technical issue faster. The rep who finally helped me explained that they have to manually "unhide" the claim from their backend system. It took about 10 business days for everything to reappear in my account, but once it did, all my messages and documentation were still there. Also, if you have any text confirmations or emails from when you originally submitted your claim, have those ready - they can help verify your case. Don't let them convince you to start over with a new application! Hang in there - I know it's incredibly stressful, especially when you're trying to bond with your little one. You WILL get this resolved! 💙

I'm so sorry you're dealing with this - it sounds absolutely terrifying when you're counting on those benefits! I'm a new member here but I've been lurking and reading about similar issues. From what I've gathered from other posts, this "phantom claim" glitch seems to be a real problem that's affecting quite a few people. I haven't personally gone through this yet (still on my first half of bonding leave), but seeing all the detailed advice here is both helpful and concerning. It's reassuring to know that claims can be restored, but frustrating that it seems to require so much persistence and the right terminology to get proper help. Thank you to everyone who's shared their experiences and solutions - this community is such a valuable resource for navigating EDD's complicated system. Amara, I really hope you get through tomorrow morning and can get this resolved quickly! 🤞