Baby bonding PFL stuck in processing for 7 weeks - can't reach EDD by phone

Omg me too! Applied Dec 27 for my baby bonding and STILL nothing. Mines been pending for 8 weeks. Can't reach anyone either. So frustrating!

The same thing happened to me earlier this year. I think there's a huge backlog because of all the tech issues they've been having. My baby bonding PFL was pending for 5 weeks, then suddenly approved with backpay. Keep trying to call though - the phone system is weird right now and sometimes routes people to Money Network (that's the debit card provider) instead of claims specialists.

There are a few things going on here that might explain the delay: 1. If this is a continuation claim from SDI pregnancy disability to PFL baby bonding, those transitions are taking longer in 2025 due to their system updates 2. The "Money Network information" routing happens when their system recognizes your phone number but can't find an active representative 3. Seven weeks is definitely longer than normal - even with delays, most PFL claims are processed within 2-3 weeks You need to try these troubleshooting steps: - Call right when they open at 8:00 AM - Check your UI Online account for any messages or requests for additional information - Make sure you completed the DE2508 form correctly, especially the employer information section - Verify your doctor properly submitted the medical certification

i had same issue last month... my baby is 3 months now and i finally got paid last week. what worked for me was calling the disability determinations division directly at 866-352-7675 instead of the main edd number. they answered on my 2nd try!

I had a similar nightmare situation with my PFL baby bonding claim last month. After weeks of calling with no success, I finally used Claimyr (claimyr.com) and got connected to an EDD agent in about 15 minutes. The agent told me my claim had some kind of technical flag that was preventing processing, and they fixed it while I was on the phone. My claim was paid 3 days later with all back benefits. They have a video showing how it works: https://youtu.be/DOLxZQb92wM?si=6N1iCQ3a8Cdb2Ay5 - definitely worth it when you're desperate to reach someone.

EDD's system is completely overwhelmed right now. They had a major software update in December that's causing massive delays for PFL claims, especially baby bonding transitions from pregnancy disability. Here's what you should do: 1. Try calling 833-978-2511 (their dedicated PFL line) exactly at 8:00 AM 2. If your claim was filed on 1/2, it should be assigned to a claims examiner by now, even if it shows pending 3. Check for ANY correspondence in your UI Online account - sometimes they send information requests that don't trigger notifications 4. If your claim originated from SDI pregnancy disability, verify the end date of that claim is correct before your PFL start date 5. Contact your state representative's office if you can't resolve it by next week - they have special channels to EDD In my experience working with many PFL claimants, right now the average processing time is 4-5 weeks, so you're definitely overdue for resolution.

the edd is THE WORST! my friend had her baby in november and didn't get her first payment until january. its like they dont care that people have bills and babies to feed!!!! 😡😡😡

Just to give you hope, my PFL baby bonding claim was stuck for 6 weeks, then I discovered they needed additional info from my employer (which they never told me about). Once I got my HR to submit the missing wage info, my claim was processed in 2 days. Check if there's something similar holding up your claim. Also, I've found that calling on Wednesdays between 1-2pm has better luck getting through than mornings when everyone is calling.

Glad you found the message in your account! This is extremely common with the new system - the notification emails often go to spam or don't send at all. Once you've submitted that employer verification, give it 3-5 business days and then call again if it's not processed. The PFL division is legally required to make a determination within 14 days of receiving all required documentation.