EDD PFL denied due to employer payroll error - no response since September

This happened to me last year! The employer error is a nightmare to fix. You need to get your employer to send a formal letter to EDD explaining the payroll mistake and confirming the dates you were actually on leave. Make sure they include your claim ID number on all correspondence. Also, did you try calling the alternate number? 833-978-2511 sometimes has better luck than the main line.

hav u checked ur online account? sometimes they update the status there but dont send notices. also check ur spam folder maybe?

The EDD is COMPLETELY BROKEN right now!!! I've been fighting with them for 5 months over a similar issue where my employer reported incorrect wages. They keep saying they're "processing" my claim but NOTHING HAPPENS. I've called 50+ times and either get disconnected or told to "wait for processing to complete" which is USELESS!!! The only thing that finally worked was filing a complaint with my state assembly member's office. They have EDD liaisons who can actually get things done. Google your local assembly member and call their constituent services office.

I work for an HR department that deals with these issues frequently. When an employer payroll error affects a PFL claim, there are specific steps to follow: 1. Your employer needs to submit a DE2501F (Wage Verification Form) with the corrected dates 2. You should submit a written appeal using form DE1000A, explaining the situation 3. Include copies of your pay stubs showing the deduction your employer made to recover the erroneous payment The multiple claims you've filed may actually be causing additional confusion in the system. I would focus on resolving the original September claim first, as the others might be held pending resolution of the first one. Also, for fastest resolution, you need to speak with a Tier 2 specialist at EDD, not just the frontline representatives.

I was stuck in a similar situation with my maternity leave claim and couldn't reach anyone at EDD for weeks. I finally used Claimyr to get through to an agent (claimyr.com). They connected me to an EDD rep in about 20 minutes when I had been trying for days on my own. They have a video showing how it works: https://youtu.be/DOLxZQb92wM?si=6N1iCQ3a8Cdb2Ay5 The EDD agent I spoke with was able to see that my claim needed to be transferred to a specialist for review due to the employer reporting discrepancy. Once I got to the right person, it was resolved pretty quickly.

Have you considered that maybe the reason you haven't heard back is that they're denying all your claims? My cousin had her PFL baby bonding denied because you can't take it in segments that are less than 2 weeks each. Maybe the 4 weeks in September and 4 weeks in December weren't filed correctly as bonding time? The rules for PFL bonding are different than disability leave.

when my wife had our baby last year the same thing happend... her work reported her as taking vacation days when she was actually on PFL. we tried calling for WEEKS with no luck. finally what worked was sending a physical letter through certified mail to the appeals board with all our documentation. took about 5 weeks but they finally fixed it and sent all the backpay. make sure you keep copies of EVERYTHING and get tracking on any mail you send them!!!

One more thing - if your employer already made the payroll correction and deducted the money, make sure you get a formal wage adjustment statement from them. EDD won't just take your word that the money was paid back. They need official documentation from the employer showing the correction was made. Also, when you do finally reach someone, ask them to check if your claim has been flagged for potential fraud. Sometimes when there are employer reporting discrepancies, the claim gets automatically flagged and sent to their fraud department, where it sits for months without anyone telling you.

my sister works at edd (not in benefits tho) and she says their systems r super backed up right now. lots of ppl having baby during pandemic so theyre still catching up. might just need more time unfortunately

I'm dealing with a very similar situation right now! Filed my PFL claim in January for bonding leave and it's been stuck in "pending" status for over 2 months. My employer also had a payroll mix-up where they initially coded my leave as sick time instead of family leave. From reading through all these responses, it sounds like the assembly member route might be the best bet. I'm definitely going to try that along with the certified mail approach. It's so frustrating that we have to jump through all these hoops just to get benefits we've paid into! @Grant - have you tried documenting everything in a timeline format? Sometimes having all the dates, reference numbers, and actions taken in one clear document helps when you finally do get through to someone. Also, if you haven't already, make sure you're keeping records of all the financial hardship this delay is causing - that might help expedite things. Keep us posted on what works! There are clearly a lot of us dealing with EDD issues right now.