PFL claim not processed, no payment since 11/7, EDD ghosting me. Help!
Has anyone else had issues with their PFL claim not being processed? I submitted my baby bonding claim online over a month ago and haven't received any payments since early November. My disability benefits were also stopped. I've been trying to get through to EDD for days but no luck. This is so frustrating! Any advice on how to get this resolved?
36 comments

Tom Maxon
I found a way to solve EDD PFL claim processing delays, watch this: https://www.youtube.com/watch?v=dTJGl01T82Y
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GalaxyGuardian
Ugh, I'm in the same boat! 🚢 It's been radio silence from EDD for weeks. I've tried calling every day but can never get through. It's like they've gone MIA or something. Anyone know if there's a secret number or best time to call?
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Paolo Ricci
I heard early morning is best, like right when they open. But tbh, it's still a crapshoot. 🎲
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Amina Toure
Secret number? LOL good luck with that. EDD's about as accessible as Fort Knox these days. 🏰
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GalaxyGuardian
Ugh, figures. Guess I'll keep playing phone tag with the void. 📞➡️🕳️
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Oliver Zimmermann
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM
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Natasha Volkova
Sounds too good to be true. Does it really work? How long did you have to wait?
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Javier Torres
$20? Thats kinda steep for something that should be free. The system is so broken 🤦♂️
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Oliver Zimmermann
Yeah, it worked for me. Took about 2 hours, but beats days of trying. And @profile6, I get it, but time is money. Worth it to me to finally get answers.
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Emma Davis
Hmm, interesting. Might give it a shot if I get desperate enough. Thanks for sharing!
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CosmicCaptain
Have you tried reaching out to your local assembly member's office? They can sometimes help expedite EDD claims. It's worth a shot!
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Keisha Robinson
AuthorI hadn't thought of that! Do you know how to find out who my assembly member is?
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CosmicCaptain
Sure! Just go to findyourrep.legislature.ca.gov and enter your address. They should have a dedicated staff member for EDD issues.
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Keisha Robinson
AuthorThank you so much! I'll give that a try. Fingers crossed 🤞
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Malik Johnson
Ok, here's what you need to do: 1. Document everything. Keep a log of all your attempts to contact EDD, including dates and times. 2. Send a written request for information about your claim via certified mail. This creates a paper trail. 3. File an appeal if your benefits were stopped without explanation. You have 30 days from the date of the decision. 4. Contact your state representative as someone else mentioned. 5. If all else fails, consider filing a complaint with the Department of Labor. Remember, persistence is key. Don't give up!
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Isabella Ferreira
This is gold 💯 Saving this for future reference!
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Ravi Sharma
Wish I had known all this months ago. The system is such a maze 😵💫
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Freya Thomsen
anyone else feel like the EDD is just a black hole where claims go to die? 🕳️💀 been waiting 3 months now...
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Omar Zaki
Pro tip: if you can, apply for UI while waiting for your PFL to process. You can always cancel it once PFL kicks in. At least you'll have some income coming in!
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AstroAce
Wait, is that allowed? Won't that mess up your PFL claim?
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Omar Zaki
It's a bit of a grey area, but I've known people who've done it. Just be honest about your situation when you apply.
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Chloe Martin
Sounds risky... but desperate times call for desperate measures I guess 🤷♀️
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Diego Rojas
yall ever wonder if theres just one dude named Steve working at EDD, trying to process all these claims on his own? 🤣
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Anastasia Sokolov
Poor Steve, probably buried under a mountain of paperwork. Someone send him a coffee! ☕️
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Sean O'Donnell
Steve, if youre reading this, WAKE UP AND DO YOUR JOB! 😤
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Zara Ahmed
Has anyone tried faxing their documents instead of uploading online? I've heard it can sometimes be faster.
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StarStrider
Faxing? What year is it, 1995? 📠🦖
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Zara Ahmed
Lol I know it sounds ancient, but sometimes old school methods work better with government agencies 🤷♂️
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Luca Esposito
Just a heads up, there's been a glitch in the EDD system affecting some PFL claims. They're supposedly working on fixing it, but who knows how long that'll take. Might explain some of the delays people are experiencing.
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Dylan Wright
I'm going through the exact same thing right now! Filed my PFL claim 6 weeks ago for bonding leave and it's like it disappeared into thin air. The online portal just says "pending" with no updates whatsoever. I've been calling the 1-877-238-4373 number religiously but either get disconnected or told the wait time is over 2 hours. It's absolutely maddening when you're already dealing with a new baby and need that income! Has anyone had success with the callback feature, or is that just as broken as everything else?
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CosmicCrusader
This whole thread is hitting way too close to home! 😭 I'm at week 5 with my PFL claim stuck in limbo and reading everyone's stories is both comforting (knowing I'm not alone) and terrifying (seeing people wait 8+ weeks). I actually tried that claimyr.com service @Oliver Zimmermann mentioned yesterday - figured $20 was worth it if it could save me weeks of frustration. Took about 90 minutes but I finally got through to someone! The rep told me there's a massive backlog due to some system upgrade that went wrong, and they're manually reviewing claims that got stuck. She couldn't give me a timeline but at least updated some flag on my account. Still no guarantee it'll help, but felt good to finally talk to a real human who could see my claim. For anyone considering it, just make sure you have all your info ready because once they connect you, the call moves pretty fast. Really hoping we all get some movement on our claims soon! 🤞
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QuantumQuasar
Thanks for sharing your experience with the claimyr service! Really helpful to hear it actually worked for someone. That explanation about the system upgrade gone wrong makes so much sense - explains why so many of us are stuck in the same boat. 90 minutes is definitely better than the endless calling I've been doing! Did the rep give you any sense of how long this manual review process typically takes? I'm debating whether to try the service myself or wait a bit longer to see if things start moving. Either way, it's reassuring to know there are actual humans working on these claims, even if it's taking forever! 🤞
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Liam Murphy
I'm in week 7 of waiting for my PFL claim to process and this thread is both validating and depressing! 😩 The system upgrade explanation makes total sense - it explains why so many claims that were filed around the same time are all stuck. I tried the assembly member route that @CosmicCaptain suggested and actually got a response within 24 hours! Their office said they've been flooded with EDD cases lately and are working with the department to push through the backlog. They asked me to send over my claim details and said they'd follow up within a week. Fingers crossed this helps! Also planning to try that claimyr service if I don't hear anything soon - $20 seems totally reasonable compared to the income I'm losing while waiting. Hang in there everyone, hopefully we'll all see some movement soon! 🙏
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Fatima Al-Hashemi
That's awesome that you got a response from your assembly member so quickly! 24 hours is incredible compared to the weeks of silence from EDD. Really gives me hope that there might actually be a way out of this mess. I'm definitely going to look up my assembly member tonight and send them an email. It's encouraging to hear they're aware of how bad the backlog is and are actively working on it. Week 7 is brutal though - I can't imagine waiting that long without any income! Hopefully between the assembly member pushing and the manual reviews, we'll all start seeing some progress soon. Thanks for sharing the update and keeping us posted! 🤞
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Andre Moreau
I'm dealing with the exact same situation! Filed my PFL claim about 5 weeks ago after my daughter was born and it's been complete silence from EDD. What's really frustrating is that I was getting regular SDI payments throughout my pregnancy and then they just stopped the day I switched to PFL - no explanation, no communication, nothing! 😤 I've been trying to call daily but either get the busy signal or sit on hold for hours just to get disconnected. The online portal is useless - just shows "claim under review" with no timeline or updates. It's so stressful trying to manage with a newborn and no income coming in! After reading through this thread, I'm definitely going to try reaching out to my assembly member tomorrow and maybe give that claimyr service a shot if I get desperate enough. This system is absolutely broken and it's affecting so many new parents when we need support the most. Thanks everyone for sharing your experiences - at least we're not suffering through this alone! 🤱💪
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Lilah Brooks
Welcome to the club nobody wants to join! 😔 Your experience sounds identical to what so many of us are going through - that sudden cut off from SDI to nothing is particularly cruel when you're already dealing with a newborn. I'm about 3 weeks into this nightmare myself and the stress is unreal. Definitely try the assembly member route - from what others have shared, they seem to be the only ones who can actually get EDD to respond! The claimyr service also sounds promising based on @CosmicCrusader's success story. We shouldn't have to pay extra just to reach our own government agency, but if it works... 🤷♀️ Hang in there and keep us posted on how it goes!
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