Maybe try applying online instead of by phone? I found the online system to be more reliable (tho still not perfect lol

I work at a local social services office and see this issue way too often. Here's what I recommend: 1) File a new PFL application ASAP - don't wait for them to fix the "missing" one. 2) When you call, ask to speak with a supervisor and mention that your original application disappeared from their system. 3) Keep detailed notes of every call (date, time, rep name, what was discussed). The squeaky wheel gets the grease with EDD unfortunately. Also, if you're still within your benefit period, you shouldn't lose any eligibility by reapplying. Hang in there!

Hey, don't lose hope! I managed to get my issue resolved after a few calls. Just be persistent and don't be afraid to ask for a supervisor if you're not getting anywhere with the first person you talk to.

I went through something similar a few months ago. Turns out the 8 vs 12 week thing often depends on the specific reason for your leave. For bonding with a new child, it's typically 8 weeks, but if you're caring for a seriously ill family member, you might qualify for up to 12 weeks. Also, double-check that you didn't accidentally apply for SDI instead of PFL - I know people who've made that mistake. When you call, have your Social Security number and claim number ready, and don't hang up if they put you on hold for a long time. The wait sucks but it's usually worth it to get answers. Keep us posted on what you find out!

Lol everyone arguing about SDI but nobody mentioned you should also apply for WIC and possibly CalFresh. The income requirements go up when you're pregnant/have a child, and if you're only getting 60% of your regular pay during leave, you might qualify! Free food and formula can save you hundreds $$$ each month.

Hey there! I'm also an LAUSD after-school program employee and went through this exact situation 6 months ago. First, congratulations on your pregnancy! I can confirm that if you see SDI deductions on your paystub, you ARE eligible for both disability and PFL benefits. I was initially worried like you because our program doesn't offer any paid maternity leave, but the state benefits are completely separate from what your employer offers. Here's my timeline that worked well: I filed my DE2501 form online exactly 9 weeks before my due date. My OB was very familiar with the process and submitted their portion electronically. I got approved for 4 weeks pre-birth disability, then 6 weeks post-birth recovery, followed by 8 weeks of baby bonding PFL. One tip: Keep checking your EDD online account regularly during the process. There was one point where they needed additional documentation and I almost missed the deadline because I wasn't checking frequently enough. Also, definitely file your FMLA/CFRA paperwork with your supervisor separately - it's what protects your job while you're on leave. The benefits and job protection are two different things that you need to handle separately. Feel free to message me if you have any specific questions about navigating the LAUSD system during this process!

I'm in the same boat. Been waiting for 2 months now. This is ridiculous!

Quick question - did you receive any kind of confirmation when you submitted your claim online? If not, there's a chance it didn't go through properly.

Hey OP, any luck solving this? I'm getting the same error now and I'm pulling my hair out!

I ran into this exact same E324 error last year! What finally worked for me was logging out completely, waiting about 30 minutes, then logging back in with a fresh session. Also make sure you're not using any VPN or proxy - EDD's system gets really picky about that stuff. If you're still stuck, try accessing the site from a different IP address (like using your phone's hotspot instead of home wifi). The system seems to have some weird IP-blocking issues that cause these random errors. Hope this helps!