EDD only paid me for 10 days instead of 14 during certification period - $800 missing from check

I found a way to solve missing unemployment payment issue, watch this: https://www.youtube.com/watch?v=s98OfvLzVY0

Ugh, that sucks! I've been there before. Here's what you need to do: 1. Call the EDD office ASAP 2. Explain that you were only paid for 10 days instead of 14 3. Tell them about your leave extension 4. Ask when you can expect the corrected payment Be prepared to wait on hold for a while, but don't give up! Keep calling until you get through.

I found a way to get someone on the phone fast. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video: https://youtu.be/1X-mEsLtbmQ

this happened to me last month! turns out there was a glitch in their system. keep bugging them until they fix it

Have you checked your online account? Sometimes there's more info there about why payments are adjusted. Might save you a phone call.

bruh the EDD is such a mess rn 🤦‍♂️ good luck getting this sorted

Make sure you document EVERYTHING. Write down who you talk to, when, and what they say. It'll help if you need to escalate the issue later.

have you tried reaching out to your local assemblymember? sometimes they can help push things through faster

This is so frustrating! I had a similar issue a few months ago where they shorted me by about $600. What worked for me was calling right when they open at 8am - seems like the wait times are shorter then. Also, when you do get through, ask them to put a note in your file about the missing payment so there's a record of it. Don't let them just say "we'll look into it" - get specifics on when you can expect the back pay. Hope you get this sorted out soon!

I'm dealing with a similar issue right now! EDD underpaid me by about $500 last week. From what I've learned lurking on here, it seems like their system has been having a lot of glitches lately. I'm planning to call first thing Monday morning - heard 8am is the best time to get through. Really hope they can sort this out quickly for both of us. It's so stressful when you're already dealing with disability issues and then have to worry about missing payments too. Keep us updated on how it goes!

I'm sorry this happened to you! I had a similar experience where they only paid me for part of my certification period. What helped me was calling the EDD technical support line (not the regular claims line) at 1-800-300-5616. They were actually more helpful with payment discrepancies than the main line. Also, make sure to check if there were any work search requirements or other conditions you might have missed during that period - sometimes they'll dock pay for that. If it's truly a system error, they should be able to see it in your account and process the back pay. The whole process took about 2 weeks for me once I got through to the right person. Don't give up - you're entitled to that money!

This is so frustrating but unfortunately pretty common lately! I went through something similar a few months ago where they underpaid me by almost $700. Here's what worked for me: Call right at 8am when they open - the wait times are much shorter then. When you get through, don't just accept "we'll look into it" as an answer. Ask them to pull up your certification period and verify the exact dates you certified for vs what you were paid for. Make sure they put detailed notes in your file about the discrepancy. Also ask for a specific timeline on when the back pay will be processed - mine took about 2 weeks once they actually fixed it in the system. Keep calling back if they don't follow through on their timeline. It's a pain but you'll get your money! Stay persistent and document everything.

I'm dealing with the exact same issue right now! EDD shorted me by about $400 last certification period. It's so stressful when you're already managing disability issues and then have to worry about missing payments on top of it. From reading through all these responses, it sounds like calling at 8am sharp is the way to go. I'm also going to try that technical support line someone mentioned - 1-800-300-5616. Thanks everyone for sharing your experiences and tips. It's frustrating that this seems to be such a common problem lately, but at least we're not alone in dealing with it. Hannah, definitely document everything and don't let them give you vague answers. You deserve that $800! Keep us posted on how it goes.