Back to California Disability

Amara Okafor

EDD SDI payment scheduled for holiday weekend still missing after 6 days - anyone else?

I was supposed to receive my disability payment on Thanksgiving day (11/27) according to my online account, but here we are almost a week later and still nothing! The payment shows as 'issued' in the system but hasn't hit my BofA card or my bank account. I called EDD like 25 times yesterday and couldn't get through to anyone. Has anyone else had their payment delayed because of the holiday? Is there some kind of special holiday processing time I don't know about? Getting pretty anxious since rent is due tomorrow and I was counting on this payment.

same here!! my payment was supposed to hit last friday and still nothing. EDD website keeps saying payment issued but my card is empty 😡

0 coins

Have you been able to get through to anyone on the phone? I've tried both the disability customer service line and the BofA card line.

0 coins

This happens every year during Thanksgiving/Christmas holidays. There's a processing delay with Bank of America because of the holiday schedule. When the payment date falls on a holiday, it typically takes 3-5 business days longer than usual. Remember that Friday after Thanksgiving is also considered a banking holiday by many institutions, and then you had the weekend, so business days didn't resume until Monday. I'd give it until tomorrow before panicking.

0 coins

Thank you for explaining! The EDD website doesn't mention anything about holiday delays, which is really frustrating. Is there any official documentation about this somewhere? I wish they would communicate these things better.

0 coins

There's a brief mention on their FAQ page under 'Payment Information', but it's not very detailed. You can call your bank to confirm if there's a pending deposit that hasn't posted yet - sometimes they can see incoming ACH transfers before they're fully processed.

0 coins

The EXACT same thing happened to me!! My payment was due on Thanksgiving and I'm still waiting. I've been on disability since September (pregnancy complications) and this is the first time a payment has been late. I'm seriously stressing because I have doctor appts tomorrow I need to pay for. The website shows payment issued but my card is empty. Has anyone gotten through to a real person??

0 coins

Not yet, I've been trying since Monday morning. The automated system just disconnects me after saying they're experiencing high call volumes.

0 coins

Have you guys tried Claimyr? I was in the same situation with my disability payment last month and couldn't get through to anyone. I used their service at claimyr.com and they got me connected to an actual EDD rep in about 20 minutes instead of me calling all day. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The rep told me there was a system flag on my account that was holding up the payment that wouldn't have resolved automatically. Worth the service fee to get it fixed immediately rather than waiting weeks for them to figure it out.

0 coins

is that legit?? seems sketchy to use a 3rd party service

0 coins

Thanks for the tip! If I don't see anything by tomorrow morning I'll check out that service. At this point I'd try anything to get this resolved before rent is due.

0 coins

I had a similar issue back in July with my SDI payment (non-holiday related). What I discovered was that there was actually a system-wide delay that wasn't being reported on their website. When I finally reached someone, they admitted they were experiencing processing delays due to a system upgrade. Two things to try: 1. Check if the payment shows as "paid" or "issued" in your payment history. If it says "issued" but not "paid" that's your problem. 2. Call the BofA EDD debit card customer service line directly (it's on the back of your card) - sometimes they can see pending transfers that haven't posted yet. Most importantly, document EVERYTHING. Note the dates, times, and confirmation numbers of all your attempted contacts with EDD. If they end up causing you late fees or other financial harm due to their delay, you can file for reimbursement.

0 coins

Mine says "issued" in the payment history but not "paid" - so that seems to be exactly what's happening! I'll try the BofA line, though I did try yesterday and got stuck in their phone tree too. Thanks for the documentation tip - I hadn't thought about asking for reimbursement of late fees.

0 coins

Just checked and mine also says "issued" but not "paid" - been on disability for 3 months now and never noticed that distinction before. Learning so much from this thread!

0 coins

anyone else notice this happens like EVERY holiday?? i was on disability last year during july 4th weekend and same exact problem. EDD is a joke. they expect us to file everything on time but then they can just delay our money whenever they want??? some of us have bills due!!

0 coins

It's my first time on disability so I had no idea this was a common issue during holidays. They really should warn people about this possibility!

0 coins

mine came through this morning finally!! check ur accounts

0 coins

Just checked and mine came through too! What a relief. Thanks everyone for the help and commiseration. For future reference, it took exactly 6 days after the holiday for the payment to actually arrive.

0 coins

Mine too!! So glad I found this thread instead of just panicking alone 😅

0 coins

As someone who's been on disability for about 8 months now, I can confirm this holiday delay issue is unfortunately pretty common. What helped me in the past was calling the BofA EDD card line super early in the morning (like 7 AM) - sometimes you can get through before the lines get jammed. Also, if you're really in a bind financially, some banks will give you a small advance if you can show them the "issued" payment in your EDD account. It's not ideal but might help with urgent bills. Hope everyone's payments come through soon!

0 coins

California Disability AI

Expert Assistant
Secure