Doctor sent supplemental cert to EDD - What's next?
Hey everyone, I'm dealing with a supplemental cert issue. My doctor sent it in a few days ago, but I'm not sure what to do next. Has anyone been through this process recently? Any advice on how to follow up or what to expect?
19 comments


Abigail Spencer
I went through this last month. It can take a while for them to process it. Have you checked your online account to see if it shows up there? Sometimes it takes a few days to appear in the system.
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Anita George
•Thanks for the tip! I didn't even think to check my online account. I'll take a look now.
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Logan Chiang
•Yeah, def check online. Sometimes they update faster there than anywhere else. Good luck!
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Isla Fischer
Ugh, supplemental certs are the worst. I had to call like 50 times before I got through to someone who could help me. The system is so broken 🤦♂️
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Miles Hammonds
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Ruby Blake
•Sounds too good to be true. Has anyone else tried this?
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Micah Franklin
•20 bucks? Idk man, seems kinda sketchy...
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Miles Hammonds
•I get the skepticism, but it seriously saved me hours of frustration. Worth every penny imho.
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Ella Harper
•Can confirm, I used it too. Beats sitting on hold all day!
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PrinceJoe
Here's what you need to know about supplemental certs: 1. Make sure your doctor filled out all sections completely 2. It can take up to 10 business days to process 3. If you don't see any updates after 2 weeks, try calling the office 4. Keep a copy of everything for your records 5. If you're still having issues, consider contacting your local representative Hope this helps! Let me know if you have any other questions.
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Anita George
•Wow, thank you so much for this detailed info! Really appreciate it. 💯
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Brooklyn Knight
•This is gold. Saving this for future reference!
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Owen Devar
am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get our benefits? 🤔 the whole systems a joke tbh
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Daniel Rivera
•Preach! 🙌 It's like they make it complicated on purpose.
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Sophie Footman
•Fr fr. We're already dealing with health issues, why make it harder? 🤦♀️
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Connor Rupert
Has anyone tried faxing the cert instead of mailing it? I heard it might be faster but idk if thats true
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Molly Hansen
•I tried faxing once. Big mistake. They lost it and I had to start all over. Stick to mail or online if possible.
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Brady Clean
•Faxing worked for me! But make sure you keep the confirmation page.
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Skylar Neal
Just a heads up, there's been some changes to the process recently. Make sure you're using the most up-to-date forms from their website. Learned that the hard way 😅
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