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Connor O'Brien

EDD Supplemental Certification Deadline Issue - Doctor's Return Date After Deadline

I got a notice in the mail saying I need supplemental certification, but my doctor's return date is after the deadline. What should I do? Has anyone dealt with this before? I'm worried about losing my benefits.

I've been there before. Here's what you should do: 1. Call them ASAP and explain your situation 2. Tell them about your doctor's return date 3. Ask if they can give you an extension 4. Mention any system delays you've noticed 5. Ask what steps you need to take to stay compliant 6. Get everything in writing or email Good luck!

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This is great advice! I'd add one more thing: keep a record of all your calls, including dates and names of who you spoke to. It can be a lifesaver later.

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Yep, documentation is key. I learned that the hard way 😭

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Thanks so much for this! I'll definitely follow these steps. Fingers crossed they'll be understanding 🤞

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ugh the system is so broken. why cant they just make this easier for ppl who are already struggling??

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Preach! 🙌 It's like they want us to fail sometimes

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I know right? It's a full-time job just dealing with all this bureaucracy 🙄

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Is this legit?

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Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo

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$20 just to talk to someone? That's ridiculous. The system is so messed up 😡

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I get it, but think about how much your time is worth. For me, not spending hours on hold was totally worth it

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Have you tried faxing your doctor's note? Sometimes that works faster than waiting for mail.

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im in the same boat. doctor wont be back for another month and im freaking out. let me know if u figure anything out

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Will do! Hang in there, we're all in this together 💪

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Pro tip: If you can't get through on the phone, try reaching out on Twitter. Sometimes their social media team is more responsive.

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This actually works! I got a response within a day when I tweeted at them

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what's their twitter handle?

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@EDD_CA_UI

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Anyone else notice the online system has been extra glitchy lately? I can't even log in half the time 🤦‍♂️

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Yup, it's been a nightmare. I've been trying to update my info for weeks

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Pro tip: try using a different browser or clearing your cache. Worked for me!

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