


Ask the community...
Pro tip: call right when they open in the morning. You might have to try a few days in a row, but that's how I finally got through.
8am Pacific Time, Monday-Friday. Set ur alarm and start dialing at 7:59 lol
Anyone else notice how they always seem to 'lose' our paperwork but never forget to cut off our benefits? 🤔 Makes ya think...
Preach! 🙌 The system is rigged against us fr
have u tried faxing them? I know it sounds old school but I got a response within a week after I faxed my docs
lol watch them say they 'lost' your paperwork. happened to me and I had to start the whole process over again 🙃
Hang in there, OP! The waiting game sucks but your payment will come eventually. Just keep following up and don't let them forget about you!
Thanks for the encouragement! It's been tough but I'm trying to stay positive.
Has anyone heard about the new bill they're considering that might affect extensions? I saw something on the news but couldn't find much info online.
pro tip: document EVERYTHING. every call, every letter, every email. you never know when youll need to prove you did something or they said something. saved my butt more than once!
Andre Moreau
Anyone else notice that these issues seem to happen more often at the end of the quarter? I wonder if it's because theyre processing a bunch of new claims or something.
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Zoe Stavros
•Yooo I thought I was the only one who noticed this! You might be onto something 🤔
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Jamal Harris
OP, make sure you're not hitting your benefit cap. I freaked out when my payment didn't come, but it turned out I had just reached the maximum benefit amount. Check your total claim balance!
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Diego Chavez
•Oh man, I didn't even think of that. I'll definitely check. Thanks for the tip!
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