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I'm dealing with something similar - filed my SDI claim about 3 weeks ago and it's been radio silence. The not knowing is the worst part, especially when you're counting on that income. One thing that helped me stay organized was creating a spreadsheet to track all my contact attempts (dates, times, methods) and any reference numbers they gave me. It makes you feel like you're doing something productive even when you're stuck waiting. Also, if you haven't already, try logging into your UI Online account at different times of day - sometimes the system updates overnight and you might catch new information before you get any email notification. Hang in there, this process is brutal but you're not alone in this frustration.
The spreadsheet idea is brilliant! I wish I had thought of that earlier. I've been trying to keep track of everything in my head and it's been a mess. Definitely going to start documenting all my attempts - having those reference numbers organized could be really helpful if I ever do get through to someone. Thanks for the practical advice and the encouragement. It really does help knowing others are going through the same thing.
I'm so sorry you're going through this - the waiting and uncertainty is absolutely crushing when you need that income. I filed my SDI claim about 6 weeks ago and just got my first payment last week, so there is hope! A few things that might help: 1) Try calling the SDI line (not the UI line) at 1-800-480-3287 - it's sometimes less busy than the main EDD number. 2) If you have your confirmation number from when you first filed, have that ready when you call. 3) Consider reaching out to your local assemblyperson's office - they have caseworkers who can sometimes help cut through the bureaucracy. The "no current claim" showing online happened to me too - turned out it was a system glitch and my claim was actually being processed. Keep detailed records of everything and don't give up. This system is broken but persistence does eventually pay off.
Pro tip: if you can't get through on the main line, try calling your local assemblymember's office. They often have direct lines to EDD and can help push things through faster.
I had this exact same problem a few months ago! The wrong start date delayed my payments by almost 3 weeks. What worked for me was sending a fax with all my medical records showing the correct disability start date, then following up with multiple calls until I got through. Make sure you have your doctor's note with the exact date you became disabled - that's the key document they need. Also, keep detailed records of every call you make and every document you send. The whole process took about 2 weeks once I got someone on the phone who actually knew what they were doing. Don't give up, it will get fixed!
After your examination, EDD typically takes 7-10 business days to process the medical examiner's findings and make a determination about continuing benefits. During this time, your current benefits should continue as normal. If the examiner confirms your disability, you'll simply receive your payments as usual with no interruption. If there are any discrepancies or if additional information is needed, you'll receive a notice explaining what's needed. In the rare case that the examiner doesn't agree with your treating physician's assessment, you would receive a formal notice of determination with appeal rights. This would explain the discrepancy and give you the opportunity to provide additional medical evidence or appeal the decision. As for whether the results are shared with your treating physician - typically no, not automatically. The EDD examiner makes an independent assessment. However, you can request a copy of the examination report for your records and share it with your doctor if needed.
Thanks for the clear explanation of the timeline. It's a relief to know benefits typically continue during the review period. I've been so worried about suddenly losing income while still being unable to work. My orthopedist has already scheduled another MRI and possible surgical consult for next month, so hopefully that additional treatment plan will support the need for continued benefits.
I went through this exact same situation with my lower back injury last year! The independent medical exam was actually less intimidating than I expected. Here's what helped me prepare: 1. Write down all your symptoms and limitations beforehand - when you're nervous, it's easy to forget important details about your pain levels or what activities are difficult. 2. Bring a complete list of all medications you're taking, including dosages and how they affect you (drowsiness, nausea, etc.). 3. If you use any mobility aids (heating pads, back brace, special cushions), bring them or at least mention them during the exam. 4. Be prepared to demonstrate your range of motion limitations - they may ask you to bend, twist, or lift light objects to assess your functional capacity. The doctor was professional and seemed genuinely interested in understanding my condition rather than trying to "catch" me in anything. My benefits continued without any issues after the exam. The key is just being completely honest about both your bad days AND your better days. One tip: if you're driving to the appointment, they might observe how you get in/out of your car, so don't try to hide any difficulty you have with that movement. Good luck!
This is really helpful advice! I hadn't thought about writing down my symptoms beforehand - you're right that nerves could make me forget important details. The medication list is a great point too since some of my pain meds make me drowsy which definitely affects my ability to work. I'm curious about the range of motion tests - were they painful to perform during the exam? I'm worried about aggravating my herniated disc during the physical assessment.
@Sydney Torres The range of motion tests weren t'too bad - the doctor was actually pretty careful about not pushing me beyond my comfort level. They ll'typically ask you to stop immediately if something causes sharp pain or significant discomfort. For the bending/twisting movements, they mostly just want to see your natural range before pain kicks in, not force you through painful motions. Just be honest about when movements start to hurt - don t'try to push through severe pain to prove "you" re'trying, but also don t'stop at the first hint of mild discomfort if you can actually do a bit more. The key is showing your actual functional limitations. They understand that herniated discs can cause sharp, shooting pain with certain movements, so they re'usually pretty cautious during the physical assessment.
Not to be that guy, but are you SURE you sent it to the right address? I made that mistake and lost weeks because of it.
I'm going through something similar right now - sent my appeal documents three weeks ago and when I finally got through to someone, they had no record of it. What's really frustrating is that there's no tracking system or even a simple confirmation that they received your paperwork. I ended up having to resend everything via certified mail like others suggested. Also keeping copies of EVERYTHING now because this seems to be a common issue. The whole process feels like throwing documents into a black hole and hoping for the best 😤
The "black hole" description is so accurate! 😭 I'm dealing with the exact same thing - it's like they have a special department dedicated to losing paperwork. At least I'm not alone in this mess. Did you get any kind of receipt or confirmation when you sent it certified mail? I'm definitely doing that next time.
Caleb Stark
Hey, quick question - did you get any kind of confirmation when your doctor submitted the original form? Might be worth double-checking that it actually made it to EDD.
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Jeremiah Brown
•Good point! I'll check with my doctor's office tomorrow.
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PaulineW
I went through something similar a few months ago! Here's what worked for me: I called my doctor's office and asked them to call EDD directly to confirm they were expecting the form. Turns out EDD had the wrong fax number on file. Once my doc's office got the correct info, the form came through within 2 days. Also, if you're running out of time, you can request an extension through your online EDD account - there's usually a "request extension" option under the claim details. Don't panic, there are ways to fix this! 🙏
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