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idk if this helps, but I had a similar issue and it turned out there was a flag on my account for potential fraud. Had to verify my identity again. Might be worth asking about that when you finally get through to someone.
This is so frustrating! I'm going through the exact same thing right now - got the notification that payment was issued 5 days ago but nothing in my account. I've been calling nonstop but just get that automated message saying call volume is too high. Has anyone had success getting through early in the morning? I'm thinking of trying to call right when they open at 8am. Really hoping this gets sorted out soon because rent is due! 😰
Yes! Early morning calling definitely works better. I've had the most success calling right at 8am when they open - got through twice that way. Also try calling again around 12pm when people might be taking lunch breaks. The key is to keep redialing immediately if you get the busy message. Don't give up! I know how stressful it is when rent is due. You might also want to reach out to your landlord to let them know what's happening - most are understanding about EDD delays since it's so common. Hang in there! 🤞
Thank you everyone for all the helpful responses! I feel much better about my situation now. To summarize what I understand: 1. Since my UI ended in December 2023 and my disability began in January 2025 (with over a year gap between them), there's no overlap period where I was claiming both benefits. 2. Having a medical condition while on UI wasn't necessarily a problem as long as I was still able to work during that time (which I was - it only became disabling later). 3. The key is making sure my doctor clearly certified January 2025 as when my disability began (meaning when I became unable to work). 4. EDD won't reduce my SDI benefits because of previous UI payments since they're separate programs with different calculation periods. I'll try to contact EDD to confirm all this for my specific situation. If I can't get through on my own, I might try that Claimyr service someone mentioned. I'll update this thread once I hear back about my claim! Thanks again everyone!
You've got a great understanding of your situation! One additional tip - when you do get through to EDD (or use Claimyr), ask them to make a note in your file about the timeline discussion. Sometimes having that documentation can help if any questions come up later during processing. Also, keep copies of everything - your UI certification history, your medical certification form, and any correspondence. The fact that you have such a clear timeline with over a year between benefits should make this pretty straightforward. Good luck with your SDI claim!
Update: I spoke with my doctor's office and they submitted the supplemental certification form yesterday. The office staff said they do these all the time and it should process within 7-10 days. I'll update again once I see changes in my EDD account. Thanks for all the advice!
Great to hear you're recovering faster than expected! Just wanted to add that when you do return to work, make sure to report your first day back immediately through your EDD online account or by calling. Even with the updated medical certification, you'll still need to confirm your actual return date to officially close out the claim. Also keep all documentation from your doctor's office - if there are any processing delays or issues, having that paper trail will save you headaches later.
This is really helpful advice! I had no idea you needed to report the actual return date separately even after updating the medical certification. Question - do you know if there's a specific timeframe for reporting your first day back? Like do you have to do it the same day you return or can you wait a few days? Just want to make sure I don't mess anything up when the time comes.
Yara Campbell
Anyone else feel like they're playing disability claim bingo? 🎰 I swear, every time I call it's a new rule or requirement 😅
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Isaac Wright
•LOL for real tho 🤣 I'm convinced they just make this stuff up as they go along
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Maya Diaz
•Disability Claim Bingo sounds like the world's most depressing game show 😂
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CosmicCowboy
Hey Sofia! I went through something similar last year. You'll definitely need to file a new claim for intermittent leave - they don't let you reuse old ones unfortunately. A few things that really helped me: - Get your doctor to be super specific about WHY you need intermittent leave (not just that you have a condition) - Have exact dates ready for when you think you'll need time off - Ask about the "episodic" vs "chronic" distinction - it matters for how they process your claim Also, be prepared for them to ask A LOT of questions about your work duties and how your condition specifically prevents you from doing them. The more detailed you can be, the better. Good luck! 🤞
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