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EDD account error: Can't create new account due to old CDL-linked account, need help merging

Hey everyone, I'm having trouble with my EDD account. I tried to create a new one, but I got an error message saying an account was already created with my CDL in the past. I remember using it for EDD back in 2021 and 2022 for a previous surgery, but I can't access the old email I used. I went to the Social Security office and they started a new account for me, but I'm still getting this error. Any advice on how to fix this?

Have you tried using the 'Contact EDD' form on their website? Sometimes that works better than calling.

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I'll give that a shot. Thanks for the suggestion!

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Lol good luck with that. I filled out that form 3 weeks ago and still no response ๐Ÿคก

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I went through this exact same situation last year! The key is to be persistent and use multiple approaches. First, try calling EDD at 8am sharp when they open - you'll have better luck getting through. If that doesn't work, fill out their online contact form AND send them a message on social media (they sometimes respond faster there). Make sure to explain that you need your old CDL-linked account merged with your new one. Also, gather all your documentation beforehand - old EDD correspondence, your CDL, SSN card, etc. If you're still stuck after a week or two, contact your local assembly member's office - they often have direct contacts at EDD and can help escalate your case. Don't give up, it's frustrating but solvable!

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Will EDD take disability payments for unemployment overpayment while on maternity leave?

I'm super worried about my maternity disability payments coming up! I've been on a monthly payment plan with EDD for an unemployment overpayment (about $2,800 remaining), and I've never missed a payment. I'm currently 36 weeks pregnant and planning to file for SDI pregnancy disability leave in the next week or two. My big question: Will EDD automatically take money out of my disability checks to pay down my unemployment debt? If so, how much will they take? I'm trying to budget for when the baby comes and I'm already stressed about making ends meet during maternity leave. My regular SDI would be about $1,450 biweekly based on my wages. Has anyone been in this situation before with owing money to one part of EDD while receiving disability from another part? I'm wondering if I should call them preemptively or just wait and see what happens with my first payment? Any advice would be SO appreciated!!!

After you've spoken with the overpayment department, make sure to follow up with a written request as well. Send it via certified mail and keep a copy. Something like "As per my phone conversation on [date] with [representative name/ID], I am requesting a hardship reduction in the offset amount from my upcoming SDI pregnancy disability benefits due to [reasons]." Having this paper trail can be extremely helpful if there are any issues. Also, when you file your SDI claim, there's a section for additional comments - mention your overpayment situation and any arrangements you've made there as well. I hope this helps ease some of your stress. Congratulations on your upcoming arrival!

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Aisha Ali

Author

Thank you so much for the congratulations and helpful advice! I'll definitely create a paper trail. I'm feeling much more prepared to handle this situation now thanks to everyone's suggestions. I'll update here after I speak with EDD tomorrow.

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I'm not in your exact situation but wanted to share that when I had an overpayment issue while applying for disability, the EDD representative told me they're required to inform you in writing before they start taking money from your disability payments. You should receive a notice explaining the offset amount at least 10 days before it takes effect. Also, if you're having trouble getting through on the phone, try calling right when they open at 8am or during lunch hours around 12-1pm. I had better luck those times. And definitely ask to speak to a supervisor if the first person you talk to says they can't help - sometimes the regular reps don't know about all the hardship options available. Good luck with everything and congratulations on your baby! The stress of dealing with EDD while pregnant is the worst, but it sounds like you're being really proactive about handling this.

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EDD SDI online system says I don't exist despite text confirmations - stuck in payment limbo for weeks

I'm at my wits' end trying to check on my disability claim status! Applied for SDI 4 weeks ago after surgery and haven't received a single payment. The EDD automated phone system just keeps telling me 'we're experiencing high call volume' and disconnects me EVERY. SINGLE. TIME. I tried the online portal as a backup, but when I input my information it says 'no record found' like I don't even exist in their system! Yet somehow I've received confirmation texts from EDD, and my employer confirmed they got paperwork saying my claim was received. It's like I'm stuck in some bizarre bureaucratic black hole. I've got bills piling up and my savings are completely drained. Has anyone else dealt with this twilight zone situation? Any suggestions before I completely lose it?

I had a similar issue last month. Here's what worked for me: 1. I contacted my state assembly member's office (find yours here: https://findyourrep.legislature.ca.gov/) 2. Explained my situation to their constituent services staff 3. Filled out a release form allowing them to inquire about my case 4. They contacted EDD directly through their government channels 5. Within 3 business days, my claim was suddenly "found" and processed State representatives have dedicated EDD liaisons that can cut through the red tape. It's literally their job to help constituents with state agency problems. This approach was much faster than continuing to battle the phone system.

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I never would have thought of contacting my assembly member! That's brilliant and I'll definitely try this approach as well. Thank you for sharing this option and the link to find my rep.

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I'm dealing with the exact same nightmare right now - 3 weeks since I applied for SDI after a car accident and the online system acts like I'm a ghost! The disconnect between getting text confirmations but having "no record found" online is absolutely maddening. Reading through all these responses is both reassuring (I'm not alone) and terrifying (some people have been waiting 5+ weeks!). I'm going to try multiple approaches based on what everyone shared: 1. Call my local EDD office directly tomorrow using the specific terminology Zainab mentioned 2. Contact my assembly member's office like Keisha suggested 3. Double-check with my doctor that all certification paperwork was submitted correctly 4. Try a different browser (simple but worth a shot) The stress of not knowing if/when payments will come while bills pile up is honestly affecting my recovery. Thank you all for sharing your experiences and solutions - this thread is more helpful than anything I've found on the actual EDD website!

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SDI Payment Delays: Anyone Else Struggling to Get Their Disability Money?

Hey everyone, I'm having some issues with my disability payments. Has anyone else experienced delays or problems getting their money? I'm not sure what to do and could really use some advice.

Hey OP, how long have you been waiting for your payment? Might help to know the timeline

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It's been about 3 weeks now. I know some people have been waiting longer, but I'm starting to get really worried about bills piling up

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Gotcha, thanks for the info. That's definitely longer than it should take. Def try calling if you haven't already

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I'm dealing with the exact same thing right now! Been waiting almost 4 weeks for my SDI payment and it's honestly stressing me out so much. The uncertainty is the worst part - like, are they processing it or is there some issue I don't know about? I tried checking the online portal but it just says "pending" with no real explanation. Has anyone had luck with contacting their local EDD office directly instead of the main number? I'm wondering if that might be faster than waiting on hold for hours. Really hoping we all get our payments sorted out soon. This whole situation is just adding unnecessary stress when we're already dealing with health issues ๐Ÿ˜”

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EDD Pink Letter - Doctor Needs to Fill Out for Payment Initiation. Help!

Hey everyone, I'm trying to initiate my payment but I'm stuck with this pink letter that the doctor needs to fill out. Has anyone dealt with this before? What should I expect?

lol welcome to bureaucracy hell ๐Ÿ”ฅ ive been dealing with this nonsense for months. my advice? document EVERYTHING. good luck, youre gonna need it ๐Ÿ˜…

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Thanks for posting this question! I'm actually in a similar situation right now - just got my pink letter yesterday and trying to figure out the best approach. From reading everyone's responses, it sounds like being proactive with the doctor's office is key. @Ezra Bates, your breakdown was super helpful! I'm definitely going to try the hand-delivery approach that @Sarah Ali mentioned. Has anyone had issues with doctors not understanding what they need to fill out, or do they usually know the drill with these EDD forms?

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