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Good luck with your interview on Tuesday! As someone who's been through this process, I wanted to add one more tip - if they ask about any inconsistencies, don't get defensive. Just calmly explain that you were following the information you had at the time and are happy to provide clarification. The fact that you have all your documentation organized and a clear timeline shows you're acting in good faith. Also, if the interviewer seems confused about anything, don't hesitate to ask them to clarify what specific information they need. Sometimes they're looking for a particular piece of info that isn't obvious. You've got this - the hardest part is usually just getting to the interview stage!
Thank you so much for that advice! You're absolutely right about not getting defensive - I think that's something I need to remind myself of during the interview. I tend to get anxious and over-explain things when I feel like I'm being questioned, but staying calm and just answering what they ask for is probably the best approach. I really appreciate everyone's help in this thread - it's made me feel so much more prepared and confident going into Tuesday's interview!
Just wanted to chime in as someone who recently went through an EDD interview for a similar SDI to UI transition issue! The key thing that helped me was being super organized with my timeline and having ALL the dates written down clearly. One thing I learned during my interview is that EDD often gets conflicting information from employers vs. what claimants report, and the interview is their way of sorting it out rather than automatically assuming fraud. In my case, my employer had reported different dates to EDD than what I initially put on my claim, but once I showed my documentation during the interview, everything got cleared up. The interviewer asked me to walk through my employment timeline step by step, so having that written timeline ready (like others suggested) will definitely help. They also asked specifically about any work I did while on disability - so be prepared to explain your part-time work situation clearly. You sound like you're being totally honest about everything, so try not to stress too much. The interview is actually a good opportunity to get everything straightened out with someone who has the authority to make corrections to your claim. Wishing you the best of luck on Tuesday!
This is really reassuring to hear from someone who just went through the same process! I'm definitely feeling more confident knowing that the interview is more about clarifying discrepancies rather than assuming fraud. I've got my timeline all written out with exact dates and all my documentation organized. It's good to know they'll likely ask me to walk through everything step by step - that actually sounds less intimidating than I was imagining. Thanks for sharing your experience and the encouragement!
im in the same boat. been trying to file a claim for 2 weeks now. this whole system is a joke tbh
Preach! π It's like they don't want us to get the help we need
I had this exact same error code a few weeks ago! What finally worked for me was using an incognito/private browsing window and making sure I had JavaScript enabled. Also, try using Chrome if you're not already - some of the older browsers seem to have issues with their site. The E324 error is super frustrating but don't give up! If the browser fixes don't work, definitely try calling during the times Omar mentioned - early morning around 8am seems to be the sweet spot.
Thanks for sharing this! I'm new here but dealing with the same nightmare. Just tried the incognito window trick and it actually got me past the login screen for the first time in days! Still working on the actual claim submission but this gives me hope. Really appreciate you taking the time to share what worked π
That's awesome that the incognito window worked for you! @NebulaNomad I was stuck on this for ages too. One more tip that helped me - make sure to disable any browser extensions while you're on the EDD site. Some ad blockers or privacy extensions can interfere with their forms. Hope you get your claim submitted soon! π€
Based on your additional information about the workers' comp situation, here's what I recommend: 1. File the new SDI claim immediately - don't wait. Your husband is eligible from the date the doctor certifies he's disabled again. 2. Make sure the doctor clearly documents this as a NEW injury event with a NEW diagnosis, even if it's the same body part. 3. On the application, there's no need to explain the complex situation with the previous workers' comp dispute - that will just confuse matters. 4. Be prepared that EDD may take longer than the standard 14 days to process this claim due to the unusual circumstances. 5. If your claim gets stuck in processing (which happens often with complicated cases), you'll need to be persistent about following up. The key is having the doctor be very explicit that this is a new disabling condition with a specific date of injury after returning to work. The medical documentation will make or break this claim.
Thank you so much for this detailed advice. We have an appointment with his orthopedist tomorrow to get all the paperwork started, and I'll make sure to emphasize how important it is to clearly document this as a completely new injury. Fingers crossed it all goes smoothly!
I'm so sorry you're dealing with this stressful situation! I went through something similar about 6 months ago with my wife. She had been on SDI for a knee injury, returned to work for about 2 weeks, then had a completely unrelated car accident that injured her back. Here's what I learned from our experience: definitely file a new claim as others have mentioned, but also be prepared for potential delays. EDD's system automatically flags cases where someone files multiple claims in a short timeframe, which can add 2-3 weeks to processing time. One thing that really helped us was having the doctor include a brief statement in the medical certification explicitly saying something like "This is a new injury unrelated to patient's previous disability claim." Our doctor initially just filled out the standard form, but when we asked him to add that clarification, it seemed to help the claim move through faster. Also, make sure you apply online if possible - it's generally faster than mailing paper forms. You can do it through EDD's SDI Online portal. Best of luck with everything!
This is incredibly helpful advice, thank you! I didn't realize EDD's system would automatically flag multiple claims like that - that explains why everyone is warning about longer processing times. I love the idea of asking the doctor to add that specific statement about it being unrelated to the previous claim. We're definitely going to request that when we see him tomorrow. Did you end up having to call EDD at all during your wife's claim process, or did it go through smoothly once you had the right documentation?
I went through this same nightmare last year. Here's what finally worked for me: call the 1-800-480-3287 number at exactly 8:01 AM (not 8:00, they're swamped then). Press 1-2-1 quickly, then when you get to the "due to high call volume" message, DON'T hang up. Just wait it out - I know it's painful but I've gotten through after 2-3 hours of holding. Also, make sure you have your claim number, SSN, and all your paperwork ready because they'll want to verify everything immediately. The wait is brutal but you WILL eventually get through to someone who can actually help. Hang in there! πͺ
Ruby Garcia
Just wanted to add another perspective as someone who went through this 2 years ago! The confusion about the Maximum Benefit Amount is totally understandable - I remember staring at that number thinking I'd hit the lottery, lol. But as others have confirmed, you only get paid for the weeks your doctor certifies you as disabled, plus the 8 weeks of PFL bonding time. One tip that saved me stress: start the PFL application process about 2 weeks BEFORE your disability period ends. I know others mentioned applying "immediately after" but I found starting the paperwork early helped avoid any payment gaps. The transition can be smoother if EDD has time to review everything. Also, keep copies of EVERYTHING - your doctor's notes, all forms you submit, confirmation numbers, etc. I had to resubmit paperwork twice because things got "lost in the system." Having organized copies made it much easier to resend quickly. Your weekly benefit amount is great though! That should give you good financial support during those precious early weeks with your baby. Wishing you a smooth pregnancy and delivery! πΌ
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Harper Hill
β’This is such great advice about starting the PFL application early! I hadn't thought about the timing being that important. Two weeks before sounds like perfect timing to avoid any gaps. And you're so right about keeping copies of everything - I'm already starting a folder for all my pregnancy/disability paperwork. Thank you for the encouragement too! It's really helpful hearing from people who've actually been through this process recently. Makes me feel much more confident about navigating everything! π
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Collins Angel
I'm currently navigating this same situation as a first-time mom and found this thread so helpful! Just wanted to add that I called EDD directly last week and the representative confirmed what everyone here is saying - the Maximum Benefit Amount is NOT what you'll receive for maternity leave. It's the total amount available for your entire benefit year if you have multiple qualifying disabilities. For standard pregnancy/childbirth, you get exactly what your doctor certifies: typically 4 weeks before delivery + 6-8 weeks after (depending on delivery type) for disability, then you can apply for 8 weeks of PFL for bonding. That's it - usually 18-20 weeks total. The rep also emphasized that the key is proper medical certification from your doctor. They need to specifically state the dates you're unable to work due to your condition. Without that certification, benefits can be denied or cut short. One more thing - if you're planning to take any vacation time or unpaid leave beyond the paid benefits, make sure to coordinate with your HR department about how that affects your job protection under FMLA. The paid benefits and job protection are separate things! Hope this helps clarify things even more. Pregnancy paperwork is overwhelming enough without EDD confusion! π
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Giovanni Greco
β’Thank you so much for calling EDD directly and sharing what they told you! It's really reassuring to get confirmation straight from the source. You're absolutely right about the medical certification being key - I'll make sure my doctor is very specific about the dates when we get closer to my due date. And great point about coordinating with HR on the FMLA piece too. I hadn't thought about how the paid benefits and job protection are separate. This whole thread has been incredibly helpful for understanding how everything works together. Good luck with your pregnancy journey too! π€
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