This is such a relief to hear that you got through and got it resolved! I'm dealing with a similar licensing issue with my SDI claim right now - got approved initially but then hit with a denial saying my treatment facility "doesn't meet requirements" even though they've been licensed for years. Your post gives me hope that it's just a database error. I'm definitely going to try Claimyr since calling directly has been impossible. Thanks for sharing your experience and keeping us updated - it really helps to know these issues can actually get fixed!

I'm going through something very similar right now! Got approved for SDI two weeks ago but then received a denial letter three days later citing "facility licensing verification issues" for the outpatient mental health clinic I'm receiving treatment at. The clinic administrator was just as confused as I was - they've been licensed and operating for over 8 years with no issues, and they have multiple other patients currently receiving disability benefits without problems. Reading through all these responses is honestly the first time I've felt hopeful about this situation. I had no idea this was such a common problem with EDD's outdated databases. I've been trying to call for over a week with zero success - just endless busy signals and "call back later" messages. @Diego Chavez thank you so much for sharing your experience and keeping everyone updated! Seeing that you actually got it resolved gives me hope. I'm definitely going to try the Claimyr service since direct calling seems impossible. Also going to ask my clinic to prepare all their licensing documentation including the NPI number as suggested. For anyone else dealing with this - it's reassuring to know we're not alone in this mess and that there are actual solutions that work!

Hey Kaitlyn! I went through the exact same thing last month. After 3 weeks of "not available" status, I finally got through to someone who told me that sometimes claims get stuck in a weird limbo state in their system. They had to manually push mine through - turned out it was just sitting there waiting for someone to look at it. Definitely try calling first thing in the morning like Teresa suggested, or if you're really fed up, that claimyr thing Abigail mentioned might be worth it. Also make sure you didn't miss any mail from them - they sent me a random form request that I almost missed. Good luck! 🤞

I'm going through the exact same thing! Filed my PFL claim on October 1st and it's been radio silence ever since. The "status not available" message is driving me crazy because I have no idea if they even received it properly. Reading all these comments is both comforting (knowing I'm not alone) and terrifying (realizing how broken the system is). I think I'm going to try calling at 8am sharp tomorrow morning like Teresa suggested, and if that doesn't work I might have to consider that claimyr service even though $20 feels steep. Has anyone tried faxing them? I know it's old school but sometimes those methods work better than the online portal. Really hoping we all get some resolution soon - this whole situation is so stressful when you're already dealing with family leave stuff! 😤

Just to update you on current timelines - I help people with disability claims regularly, and right now EDD is taking about 12-14 days to process pregnancy disability claims even when all forms are correctly submitted. This is longer than their usual 7-10 day window. Don't panic yet! Also, make sure you're ready to complete your continued certifications when they become available - that's another common delay point in the process.

I'm going through this exact same situation right now! Filed my pregnancy disability claim at 36 weeks and have been stuck on "pending medical provider form" for 8 days. My OB's office insists they submitted everything but I'm starting to wonder if there was an issue with the submission. Reading through all these responses is really helpful - sounds like 2-3 weeks is pretty normal right now. I'm planning to call my doctor's office again tomorrow to double-check they have a confirmation number for the DE 2501 form submission. The waiting is so stressful when you're this close to your due date and counting on that income!

I've heard rumors they're updating their phone systems soon. Maybe that'll help? 🤞

Just went through this nightmare myself last week! What finally worked for me was calling the disability line (1-800-480-3287) at exactly 8:00 AM when they open. I literally had my phone ready and hit redial the second it turned 8:00. Got through after about 20 minutes. Also, when you get to the automated menu, press 1-2-1 to get to the disability claims department faster. Don't give up - persistence is key! 💪

This is so relatable! 😭 I'm going through the exact same thing - my PFL claim has been "pending" for 6 weeks now and I've called probably 200+ times. The automated system just hangs up on you half the time! What's really frustrating is that we NEED this money to care for our babies, but they make it nearly impossible to get. I've tried everything - calling at different times, using different phone numbers, even had my partner call. Nothing works. I'm definitely going to look into that Claimyr service @Chloe Anderson mentioned. At this point $20 seems like a bargain if it actually gets me through to a human being. This system is absolutely broken and it's hurting families when we're most vulnerable. Thanks for posting this - at least we know we're not alone in this nightmare! 💪

Just joined this community after going through the exact same ordeal! 😤 My SDI claim has been stuck in "pending" status for 2 months now, and like everyone else, I can't get through to anyone. It's absolutely maddening that we have to fight tooth and nail just to get benefits we've already paid into. I've tried all the usual tricks - calling first thing in the morning, using different phone numbers, even having family members call on my behalf. The system is clearly overwhelmed and outdated. Thanks @Nia Jackson for that comprehensive list of tips! I'm definitely going to reach out to my state rep - never thought of that before. And @Chloe Anderson, I'm seriously considering that Claimyr service too. At this point, $20 is a small price to pay for my sanity and to actually get the help I need. It's so frustrating that we have to deal with this stress while caring for newborns. The EDD really needs a complete overhaul. We shouldn't have to become detectives and use third-party services just to access our own benefits! Hang in there everyone - hopefully sharing strategies and supporting each other will help us all get through this nightmare! 💪👶