Pro tip: Try applying super early in the morning or late at night. Less traffic on the site, might have better luck getting through. Worked for me!

I had the exact same E324 error last week! What finally worked for me was using a different browser entirely (switched from Chrome to Firefox) and making sure I wasn't using any browser extensions or ad blockers. Also double-check that you're entering your SSN exactly as it appears on your card - no dashes or spaces. The EDD system is super picky about formatting. If all else fails, the phone number for SDI is 1-800-480-3287, but yeah, expect to wait on hold for hours. Hope this helps!

Plot twist: what if the payment actually went through but your bank is holding it for some reason? Might be worth giving them a call too.

I'm dealing with the same issue right now! My payment was supposed to hit yesterday and nothing. I've been checking my account obsessively. From what I've gathered reading through these comments, it sounds like calling early in the morning or checking with your bank might be the way to go. Has anyone heard if there's been any system-wide issues this week that might be causing delays? Really hoping this gets sorted out soon because rent is due! 😰

I'm going through almost the exact same situation right now! My disability claim ended in September, I did PFL for 6 weeks, and now I need to extend my disability again. Like you, my doctor submitted all the medical paperwork and I can see in my SDI Online account that it shows the extension, but there's that confusing "file extend claim form" message with no link anywhere. After reading all these responses, it sounds like the DE 2501 form is definitely what we need to submit. I'm planning to download it from the EDD website tomorrow and include a detailed cover letter explaining the timeline (SDI → PFL → SDI extension for same condition). The tip about writing "EXTENSION - SAME CONDITION" in big letters at the top is brilliant - I definitely don't want them thinking this is a new claim with another waiting period! Has anyone had luck with the fax option vs mailing? I'm worried about mail delays but also want to make sure it gets processed correctly. Also wondering if I should try calling first or just go ahead and submit the form since my doctor's certification is already in the system.

I just went through this exact same nightmare situation a few months ago! The "file extend claim form" message with no visible link is such a common EDD glitch when you transition from PFL back to SDI. Here's what finally worked for me: 1. Download the DE 2501 form directly from edd.ca.gov/forms/ (don't wait for a link that may never appear) 2. Write "EXTENSION - SAME CONDITION AFTER PFL" in bold at the top 3. Include a cover letter with your timeline: original SDI dates → PFL dates → extension request dates 4. FAX it instead of mailing - I got processed in 8 days vs weeks for mail 5. Keep calling at 8am sharp with your fax confirmation ready The key thing is that even though your doctor submitted their part, EDD still needs YOUR certification (the DE 2501) to complete the extension. It's a two-part process that they don't explain clearly anywhere. Once both pieces are in, payments usually resume within 7-10 business days. Don't panic about the gap in payments - as long as you get everything submitted properly, they should backpay you to when your PFL ended. The system is frustrating but this situation is definitely fixable! Hang in there and get that form submitted ASAP.

Ugh, I've been there before. It's so frustrating! Make sure you have all the details about the check ready when you call - like the date, amount, and any reference numbers. Also, be prepared to explain why you couldn't cash it. Good luck!

I had a similar issue a few months ago! The bank told me it was because there was a security feature on the check that their scanner couldn't read properly. When I called EDD, they were actually pretty helpful - they cancelled the old check and sent me a new one within about 10 business days. The key is to have your claim number ready and be specific about the error you got when trying to cash it. Also, ask them to put a note in your file about the issue in case it happens again. Hope this helps!

I'm dealing with a similar situation right now - had wrist surgery in February and now need ankle surgery in a few weeks. From what I've learned talking to EDD and reading through all these responses, it sounds like you should be in good shape since your claims will be close together. One thing I wanted to add that might help - when I called EDD to ask about my second claim, they told me to make sure my doctor specifically writes that this is a "new and unrelated condition" on the disability certificate. Apparently this helps their system process it correctly as a separate claim rather than trying to link it to your previous one. Also, if you haven't already, you might want to ask your surgeon's office how long they typically estimate for recovery time. I found out my ankle surgery might take longer than expected, so I'm trying to plan financially for a potentially longer period off work. Having that realistic timeline helped me budget better. Good luck with the knee surgery! It's tough having multiple procedures so close together but at least you know what to expect with the SDI process now.

Just wanted to share my experience since I literally went through this exact situation last year! I had shoulder surgery in March and then needed gallbladder surgery in September - so about 6 months apart. The great news is that EDD used the same base period for both claims since they were within my benefit year, so my weekly benefit amount was identical for both surgeries. When I filed the second claim, I made sure to emphasize that it was a completely different medical issue and my doctor wrote very clearly that the gallbladder surgery was "unrelated to previous shoulder condition." One thing that really helped me was calling EDD right after I filed the second claim just to confirm they had processed it as a separate claim and not as some kind of continuation. The rep was actually really helpful and confirmed that since both claims were within 12 months of each other, I'd get the same benefit calculation. Also, don't stress too much about the timing between your claims - 6 weeks is actually pretty standard for returning to work after rotator cuff surgery, so EDD won't see that as suspicious or anything. They're used to people having multiple unrelated medical issues. Hope your knee surgery goes smoothly! The financial stress definitely adds to the recovery stress, but it sounds like you should be in good shape benefit-wise.