California Disability

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Can't reach California Disability? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

EDD won't send doctor document request - Need advice to expedite process

Hey everyone, I'm having trouble with getting my doctor's papers processed for my claim. I need EDD to send a request to my doctor so I can go for a visit. Has anyone else dealt with this? Any advice on how to speed up the process or what exactly I should say when I finally get through to an agent?

Honestly, at this point, I'm convinced carrier pigeons would be more efficient than the EDD's system ๐Ÿฆ๐Ÿ“ฌ Maybe we should suggest that for their next upgrade lol

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LMAO ๐Ÿคฃ can you imagine? "Sorry, your claim is delayed. Our pigeon got lost over the Pacific.

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Don't give them ideas, they might actually try it ๐Ÿ’€

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I've been dealing with a similar situation for weeks now. One thing that helped me was calling first thing in the morning (like 8:01 AM sharp) - the wait times are usually shorter then. Also, when you do get through, ask the agent to put a "priority flag" on your case for medical documentation. Some agents don't mention this option, but it can help move things along faster. Don't give up - I know it's exhausting but keep pushing!

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EDD wrongly says employer still paying me - How to prove otherwise for appeal?

Hey everyone, I'm in a bit of a pickle with my unemployment benefits. The EDD is saying my employer is still paying me full wages, but that's not true at all. I haven't gotten a dime since I became disabled in February. Has anyone else dealt with this kind of mix-up? I'm planning to appeal, but I'm not sure what kind of proof I need to show them. Any advice on what documents would be most helpful? Also, do I need to mail these in or can I upload them somewhere?

tldr; EDD thinks OP is getting paid when they're not. Anyone else been through this? What docs helped?

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Been there! ๐Ÿ˜ค When I dealt with this exact situation, I also had to get a "Wage and Employment Verification" form (DE 1326C) filled out by my employer - it's specifically for disability cases. Your HR department should know what this is. Also, if you have any medical documentation showing when your disability started, include that too since it helps establish the timeline. The whole process is frustrating but hang in there - once you get all the right paperwork together, they usually sort it out pretty quickly!

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EDD UI Section 1256 - Wrongful termination despite medical documentation?

I'm so confused about my eligibility for unemployment benefits after being terminated last week. I provided my employer with documentation from both my primary doctor and psychologist explaining my medical condition that was affecting my work performance (severe anxiety disorder), but they still decided to let me go citing 'performance issues.' I've been looking at EDD code Section 1256 which mentions misconduct, but does this still apply in my case since I had legitimate medical documentation? Should I apply for UI or SDI? My doctor suggested I might qualify for disability instead, but I'm worried about getting denied for either program. Has anyone dealt with a similar situation?

NeonNinja

Author

UPDATE: I talked to my doctor today, and she's recommending I take 6 weeks off work to adjust to my new medication and attend intensive therapy. She filled out the SDI paperwork, so I'm going to apply for disability benefits instead of unemployment. Once I'm cleared to return to work, if I still haven't found a job, I'll apply for UI then. Thank you everyone for your help and guidance!

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That sounds like the right approach! Just make sure your doctor fills out the medical certification form completely - that's the most common reason for SDI delays. Good luck with your treatment plan!

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Great decision on going with SDI first! That's exactly what I would have recommended based on your doctor's advice. Just a heads up - SDI applications can sometimes take a few weeks to process, so make sure you apply as soon as possible to avoid any gaps in coverage. Also, keep all your medical documentation organized because they might request additional paperwork during the review process. Your anxiety treatment is the priority right now, and having that financial support will help reduce stress while you focus on getting better. Wishing you a smooth recovery!

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EDD denied my out-of-state SDI claim for missing address verification - can't reach anyone by phone!

I'm beyond frustrated with EDD right now! I filed for SDI after breaking my leg during a work trip, and now I'm stuck at my sister's place in Nevada recovering. EDD just denied my claim because they supposedly never received my address verification documents, which I DEFINITELY mailed 3 weeks ago with delivery confirmation. I've called at least 25 times over the past two days and either get disconnected or sit on hold until the office closes. I have no way to physically go to a California office since I'm out of state and literally can't drive with my cast! Has anyone successfully reached a HUMAN at EDD while dealing with address verification issues? Also, I was planning to transition to Paid Family Leave next month when my baby is born (yes, pregnant with a broken leg - FML). Will filing an appeal for the SDI denial mess up my PFL application? I'm panicking about losing both benefits!

Quick update on the online upload feature - it's actually under 'Contact SDI' not under forms. You choose 'Send a message' then select 'Claim Information' as the category, then you can attach files with your message. Make sure to include your claim ID number in the message too. Also, for your PFL after having your baby - that should be filed as a NEW claim, not as a continuation of your disability claim. The system is confusing because pregnancy disability can transition to PFL bonding, but in your case (since your disability is for your leg, not pregnancy complications), you'll file a separate PFL claim when the time comes. It's all handled by the same department but processed differently.

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Thank you for the specific directions! I just logged into my account again and found the attachment option under 'Send a message' like you said. Going to upload everything right now. And thanks for clarifying about the PFL claim being separate - I was definitely confused about how that would work.

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I'm so sorry you're dealing with this nightmare situation! Being pregnant with a broken leg and stuck out of state while EDD gives you the runaround sounds absolutely horrible. A few additional tips that might help: 1. If you have a smartphone, try using the EDD app - sometimes it's faster than the website for uploading documents and checking status updates. 2. Contact your state assembly member's office! They have constituent services that can sometimes intervene with EDD on your behalf. Even though you're temporarily in Nevada, you're still a California resident and taxpayer. 3. For the phone calls - try calling exactly at 8:00 AM, 12:01 PM (right after lunch), and 1:00 PM. Those seem to be the times when wait times are slightly shorter. 4. Document your injury and out-of-state status with photos if possible. Sometimes having visual proof of why you can't physically appear in person helps expedite things. The fact that you have delivery confirmation is huge - don't let them gaslight you into thinking you didn't submit the paperwork. Keep pushing and don't give up! Many of us here have been through similar battles with EDD and eventually got our benefits. You've got this!

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Finally got EDD to explain missing doctor forms for my disability claim - crazy process!

After 6 weeks of waiting for my SDI claim to process, I was going INSANE trying to figure out what was wrong. I kept getting vague messages about incomplete medical certification, but my doctor swore they submitted everything correctly through SDI Online!\n\nIn desperation, I drove almost 90 minutes to what I THOUGHT was an EDD office in Oakland (spoiler: it wasn't) but ended up being some other government building. But here's the crazy part - the receptionist was incredibly helpful and actually got an EDD representative on the phone with me right there!\n\nTurns out there's a completely separate medical form my doctor needed to fill out that they never mentioned in any of my online notifications. The EDD rep said they mailed it weeks ago but it never arrived. Now they have to mail me ANOTHER form that I need to physically take to my doctor, have them complete it, and then mail back to EDD.\n\nI've been without income this whole time because of some random paper form that nobody told me about! Has anyone else dealt with this mystery "different medical form" situation? The rep called it something specific but I was so frustrated I didn't write it down.

Wow, this whole thread is so helpful! I'm dealing with a similar situation right now - been waiting 5 weeks for my SDI claim and just got a vague letter about "additional medical information needed." Reading through everyone's experiences, it sounds like I'm probably going to get hit with this same supplemental form nightmare. @Dominique Adams - thank you for sharing your story! It's crazy how you accidentally found help at the wrong building but that receptionist was able to get you connected. That gives me hope that there are still some helpful people in the system. @Louisa Ramirez - your detailed explanations about the DE 2525XX form and requirements are incredibly valuable. I'm screenshotting this info to reference when I talk to my doctor. @Gael Robinson - the tip about dropping forms off in person is genius! I'm definitely going to call my local office to see if they'll accept it that way. This whole process is so unnecessarily complicated. Why can't they just tell us upfront what forms are needed instead of making us play this guessing game for weeks? At least now I know I'm not alone in this frustrating experience!

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This is such a helpful thread! I'm currently going through something similar - been waiting almost 8 weeks for my SDI claim and just found out there's some "additional documentation" needed that nobody bothered to explain clearly. Reading everyone's experiences makes me feel less crazy for being so frustrated with this process. The fact that @Dominique Adams accidentally got better help at the WRONG building than most of us get through official channels just shows how broken the system is! I'm definitely going to try calling around to see if any local offices will accept forms in person like @Gael Robinson suggested. At this point I'm willing to drive anywhere if it means avoiding their mail processing black hole. Has anyone had luck getting through to EDD recently using their main phone line? I've been trying the 1-800 number for days but can never get past the automated system. Might have to look into that Claimyr service @Payton Black mentioned if I keep striking out. Thanks for sharing all these tips - this community is honestly more helpful than any official EDD resource I've found!

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@Faith Kingston I feel your pain! 8 weeks is absolutely ridiculous for what should be a straightforward process. I m'still pretty new to navigating all this EDD chaos myself, but from reading through this thread it seems like persistence is key - even if it means getting creative like Dominique did by accidentally finding help at the wrong building! The phone system is definitely a nightmare. I ve'had better luck calling right when they open at 8am, but even then it s'hit or miss. That Claimyr service does sound intriguing if the regular channels keep failing us. It s'honestly both comforting and depressing to see how many of us are dealing with the exact same runaround. At least we can help each other figure out workarounds since EDD clearly isn t'going to make this easy! Hope you get some movement on your claim soon - keep us posted on what works for you!

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