EDD SDI check sent to wrong address - how to track down $7,500 payment?

This happened to me last year. You need to specifically talk to the SDI division, not regular EDD. Their systems don't always sync up properly with address changes. Call the SDI office directly at 1-800-480-3287, but you need to call right when they open at 8am to have any chance of getting through. Ask them to place a stop payment on the original check and reissue to your current address. They can verify where it was sent and if it's been cashed.

cant they just forward mail? thats what post office is for??

You might have better luck using Claimyr to get through to an EDD representative. I was in a similar situation and spent days trying to reach someone about my misplaced disability check. Used their service at claimyr.com and got connected to an agent in about 20 minutes. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. The agent I spoke with was able to place a stop payment on my original check and issue a new one to my correct address.

THE WHOLE SYSTEM IS A JOKE!!!!! I had FOUR checks sent to my old address last year even after updating my info online AND submitting the change of address form THREE SEPARATE TIMES!!! The left hand never knows what the right is doing at EDD. They told me to wait 10 business days for the stop payment, then another 7-10 days for reissue, then ANOTHER week for mail delivery. Meanwhile my landlord was threatening eviction!!! MAKE SURE you get confirmation numbers for EVERYTHING and write down every person's name you talk to!!!

Wait, did they actually issue a paper check? Most SDI payments now come on the EDD debit card. Are you sure it's not loaded onto his card? My husband's disability was automatically added to his card and we never got any paper checks.

I work in HR and deal with this constantly. Here's exactly what you need to do: 1. Call SDI at 1-800-480-3287 (try right at 8am when they open) 2. Tell them you need a "stop payment and reissue" for your disability check 3. They will verify your identity and current address 4. Ask them to note your claim with the correct address for ALL future payments 5. Request confirmation of the stop payment in writing 6. Ask for an estimated date for the reissued check The address mix-up likely happened because your husband's W-2 or employer-reported information had the old address, and SDI pulls from different databases than regular EDD. This is a common problem that they deal with frequently. If the check hasn't been cashed, they can usually reissue within 7-10 business days.

i had something like this happen with my pregnancy disability last summer. couldnt get thru on phone for days so i just went to the EDD office in person. brought ID and all claim paperwork and they helped me right away. got new check in like 5 days. might be worth trying if phone doesnt work.

Just checking back - were you able to get through to SDI? If they told you it could take weeks for reissue, ask to speak with a supervisor about expediting due to financial hardship. Sometimes they can process it faster.

That's great news that you got it resolved! For anyone else reading this thread who might face a similar issue, I'd also recommend checking with your old address if possible. Sometimes apartment complexes or new tenants will hold mail for a while. I had a friend who got their disability check back this way when EDD sent it to the wrong place. Also worth noting - if you move again, make sure to update your address with BOTH regular EDD and the SDI division separately since they don't always sync up automatically. Glad everything worked out for you!