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PrinceJoe

EDD SDI claim stuck in limbo after signature mistake - no updates for 5 weeks!

I'm at my wit's end with this EDD nightmare! My husband had surgery on June 28th and we filed his SDI claim electronically on August 3rd. His doctor submitted their part right away, but we just found out 2 weeks ago that we missed ONE signature on the form. There was no option to upload the correction online, so we overnight mailed the corrected form on August 19th. It's now been over 5 weeks since we initially filed, and the EDD website still shows no update whatsoever - just 'pending review'. My husband has called at least 20 times and either gets disconnected or can't get through to a real person. We've completely drained our savings and credit cards are maxing out. Our mortgage payment is due next week and we have NOTHING. Does anyone know how to actually reach a human at EDD? Or how to expedite a claim that's stuck in processing? I'm seriously panicking here.

I had a similar issue with a missing signature last year. Unfortunately, the paper forms they receive by mail can take 10-14 business days just to be scanned into their system, and that's before anyone actually reviews them. The best way to get help is to call right when they open at 8:00 AM. Keep calling even if you get a busy signal. I had to try about 30 times before I got through, but once I did, they were able to help resolve my issue in minutes.

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Thank you for responding! We've been trying the 8AM call strategy but no luck yet. 30 attempts is insane but I guess that's what we'll have to do. Do you happen to remember which number worked best for you? We've been calling the main one on the website.

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have u tried the online message center?? somtimes they respond faster there than on phone. also did u check if the doctor actually submitted everything correctly? my doc said they did but turns out they never sent in the form!! wasted 3 weeks for nothing

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Yes, we've sent 3 messages through the portal with no response. And we did confirm with the doctor's office that they submitted everything correctly - they even showed us confirmation of submission. That's why we're so frustrated that one missing signature is holding everything up!

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I work in HR and deal with disability claims regularly. Here's what you should do: 1. Continue calling first thing in the morning, but also try calling between 4:00-4:45 PM as this is often when their queue is clearing out. 2. When you call, make sure you have the claim number, your husband's social security number, and the date the original claim was filed readily available. 3. In the meantime, contact your husband's employer to see if they offer any supplemental disability coverage that might provide emergency assistance while waiting for SDI. 4. The EDD does have an expedited processing option for financial hardship cases. When you do reach someone, specifically mention your financial situation (mortgage due, depleted savings) and ask if you qualify for expedited processing. The signature issue is unfortunately very common, but once they process the corrected form, they should backdate the payments to his eligibility date.

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Thank you so much for these detailed suggestions! I didn't know about trying late afternoon calls or the expedited processing option. He's self-employed so no employer coverage, but we'll definitely mention the financial hardship when we finally reach someone. It's such a relief to know they'll backdate the payments.

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THE ENTIRE SYSTEM IS BROKEN BY DESIGN!!!!! I waited 9 WEEKS for my claim last winter and nearly lost my apartment. They make it IMPOSSIBLE to reach anyone because they're UNDERSTAFFED and UNDERTRAINED. My neighbor works for the state (not EDD) and says they literally throw away mail sometimes when they get too backlogged!!! I'm still fighting an "overpayment" from 6 months ago that was THEIR mistake!!

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While I understand your frustration, I don't think they're throwing away mail. The EDD processes thousands of claims daily, and most eventually get resolved. The backlog is definitely real though, especially since the pandemic. They never fully recovered their staffing levels.

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Have you tried using Claimyr? It's a service that helps you get through to an EDD representative without spending hours redialing. I was skeptical at first, but I was desperate after trying for two weeks to reach someone about my denied claim. They got me connected to an actual EDD agent in about 20 minutes. They have a video demo at https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd that shows how it works. Their website is claimyr.com - it basically saves you from the endless redial nightmare. The representative I reached was able to fix my issue immediately once I actually talked to them.

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Does this really work? I'm in a similar situation and would pay anything to not have to keep calling for hours every day.

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wait im confused... is this for state disability or unemployment? cuz they have different phone numbers and websites. my boyfriends on disabilty for his back injury and it only took like 10 days to get approved

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This is definitely for State Disability Insurance (SDI), not unemployment. Your boyfriend was extremely lucky with that 10-day approval! From what I'm reading in these forums, that's not the norm at all, especially if there are any issues with the paperwork.

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One thing that might help is contacting your state assembly member or senator's office. They often have staff dedicated to helping constituents with EDD issues. I was stuck in limbo for 6 weeks with my pregnancy disability claim last year, and my assembly member's office contacted EDD on my behalf. My claim was processed within 3 business days after their intervention. Most representatives have a form on their website specifically for constituent services. Just Google "[your city] state assembly member" to find yours. They can often work magic when regular channels fail.

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That's brilliant! I hadn't even considered reaching out to our representatives. I'll look up our assembly member right now. Thank you so much for this suggestion - it gives me hope that we might be able to resolve this without waiting another month.

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Just a quick update - I checked with a colleague who handles complex disability cases. She mentioned that in cases with signature issues, sometimes the claim gets placed in a special queue for manual review. When you do reach someone, specifically ask if the claim is in the "ARTU" (Additional Review and Technical Unit) queue. If it is, request that they check if all documents have been received and processed. Sometimes claims get stuck there even after the corrected documents arrive.

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Thank you for the follow-up! I've never heard of the ARTU queue before. I'll definitely ask about this when we finally reach someone. I'm taking notes on all these suggestions. This forum has been more helpful than anything on the official EDD website.

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UPDATE: We finally got through! Using the advice from this thread, we called at 8:00 AM sharp, and after 17 attempts, my husband got connected to a representative. Turns out they did receive our corrected form, but it was sitting in a backlog waiting to be processed. The rep expedited our claim due to financial hardship and said we should see movement within 2-3 business days! She also mentioned payments would be backdated to the end of the waiting period. Huge relief! Thank you all for your help and suggestions!

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That's fantastic news! So glad you were able to get through and get some movement on your claim. It's such a relief when you finally reach someone who can actually help. The 17 attempts at 8 AM definitely paid off! Hopefully this gives others in similar situations some hope - persistence really does make a difference with EDD. Thanks for updating us on the outcome, and I hope those payments come through quickly for you both!

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Congratulations on finally getting through! Your persistence really paid off. This is such a great example of why we shouldn't give up even when the system seems impossible to navigate. 17 attempts is a lot, but it's so much better than the 30+ that others have mentioned. Your story gives me hope for my own situation - I've been dealing with a similar paperwork issue for 3 weeks now. The tip about mentioning financial hardship for expedited processing is especially valuable. Thank you for taking the time to update us with the good news!

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This is exactly what I needed to hear! I've been struggling with my own EDD claim for weeks and was starting to lose hope. Your success story proves that the system does work, even if it takes way more effort than it should. The financial hardship expedite option is something I didn't know about either - that could be a game changer for people in desperate situations. Thanks for sharing your experience and giving the rest of us a roadmap to follow!

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Wow, what an incredible success story! This gives me so much hope - I've been dealing with EDD for my own disability claim for over a month now. The fact that you got through after 17 attempts at 8 AM is actually encouraging compared to some of the horror stories I've heard. I'm definitely going to try the financial hardship expedite request when I finally reach someone. It's amazing how one conversation with the right person can completely turn things around after weeks of stress and uncertainty. Thank you for sharing all the details and for updating us with the positive outcome - it really helps to know that persistence can pay off with EDD!

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This whole thread has been so helpful! I'm new to this community but dealing with my own EDD disability nightmare right now. Reading about your success after 5 weeks of waiting gives me hope that there really is light at the end of the tunnel. I've been trying to get through for 2 weeks on my claim and was getting so discouraged. The 8 AM calling strategy and mentioning financial hardship for expedited processing are game-changers - I had no idea about either of these options. Thank you for being so detailed in your updates and for showing that the system, while incredibly frustrating, can eventually work if you keep pushing!

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As someone new to this community, I just want to say how encouraging it is to see PrinceJoe's success story! I'm currently dealing with my own EDD disability claim that's been stuck for 3 weeks due to a documentation issue, and reading through all the helpful advice in this thread has given me a roadmap to follow. The tip about calling at 8 AM and specifically mentioning financial hardship for expedited processing is invaluable - I had no idea these options existed. It's reassuring to know that even though the system is incredibly frustrating and time-consuming, persistence really can pay off. Thank you all for sharing your experiences and strategies. This community support means so much when dealing with such a stressful situation!

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Welcome to the community, Diego! I'm also fairly new here but have been lurking and reading through posts like this one for guidance on my own EDD situation. It's amazing how much more helpful this community is compared to the official EDD resources. PrinceJoe's success story really does show that persistence pays off, even when it feels hopeless. I'm currently on week 2 of trying to reach someone about my claim, and reading about the 8 AM strategy and financial hardship expedite option has completely changed my approach. It's so reassuring to know there are people here who understand exactly what we're going through and are willing to share what actually works!

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Just wanted to jump in as a newcomer to say how incredibly helpful this entire thread has been! I'm currently dealing with my own SDI claim that's been delayed due to missing documentation, and I've been feeling completely overwhelmed trying to navigate the EDD system. Reading through everyone's experiences and advice has been like finding a treasure trove of practical information that you just can't get anywhere else. PrinceJoe's success story gives me so much hope - the fact that 17 attempts at 8 AM actually worked is encouraging compared to some stories I've heard of people calling hundreds of times. I'm definitely going to try the financial hardship expedite request and the assembly member contact suggestion. It's amazing how this community provides more useful guidance than the official EDD website ever has. Thank you all for sharing your experiences and supporting each other through these stressful situations!

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Welcome to the community, Harold! I'm also new here and have been amazed by how supportive and knowledgeable everyone is. I just started my own SDI claim process last week and was already feeling anxious about potential delays after reading horror stories online. But seeing PrinceJoe's success story and all the practical advice shared here has been such a relief. The 8 AM calling strategy, financial hardship expedite option, and assembly member contact are all strategies I never would have known about otherwise. It really shows the power of community support when dealing with these bureaucratic nightmares. I'm bookmarking this thread as my go-to reference guide! Best of luck with your claim - hopefully you won't need to wait as long as some others have.

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As someone brand new to this community and currently facing my own EDD SDI nightmare, I can't express how valuable this thread has been! I've been stuck for 4 weeks with my own claim due to a form issue, and I was starting to panic about my finances. PrinceJoe, your success story gives me so much hope - the fact that you finally got through after 17 attempts and got expedited processing is incredible! I had no idea about the financial hardship option or the 8 AM calling strategy. I've been calling randomly throughout the day and getting nowhere. The suggestion about contacting assembly members is brilliant too - I never would have thought of that. This community has provided more useful information in one thread than weeks of trying to navigate the official EDD resources. Thank you all for sharing your experiences and creating a support system for those of us dealing with this broken system. I'm going to start implementing these strategies tomorrow morning!

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Welcome to the community, Liam! I'm also completely new here and just stumbled upon this thread while desperately searching for help with my own EDD disability claim that's been stuck for 2 weeks. Reading through everyone's experiences has been both eye-opening and reassuring - it's clear that we're not alone in this frustrating process! PrinceJoe's success story is exactly the kind of hope I needed to see. The 8 AM calling strategy and financial hardship expedite option are game-changers that I never knew existed. I've been calling at random times and getting absolutely nowhere, so having a actual strategy to follow makes all the difference. The assembly member suggestion is something I'm definitely going to try if the direct calling doesn't work. It's incredible how this community provides more practical guidance than any official resource. Best of luck with implementing these strategies - hopefully we'll both have success stories to share soon!

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As a newcomer to this community, I just want to say how incredible this thread has been! I'm currently dealing with my own EDD SDI claim that's been delayed for 3 weeks due to missing paperwork, and I was feeling completely lost until I found this discussion. PrinceJoe, your success story is exactly what I needed to hear - it proves that persistence really does pay off even when the system seems impossible to navigate. The fact that you got through after 17 attempts at 8 AM and secured expedited processing gives me so much hope for my own situation. I had no idea about the financial hardship expedite option or the strategic timing for calls. I've been calling randomly throughout the day with no success, but now I have a real plan to follow. The suggestions about contacting assembly members and asking about the ARTU queue are invaluable tips that you just can't find on the official EDD website. This community has provided more practical guidance in one thread than weeks of trying to figure things out on my own. Thank you all for sharing your experiences and creating such a supportive environment for those of us struggling with this broken system!

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Welcome to the community, Diego! I'm also brand new here and just discovered this amazing thread while searching for help with my own EDD disability claim. Like you, I've been stuck for several weeks with paperwork issues and was starting to feel hopeless about the whole process. Reading through PrinceJoe's journey from desperation to success has been incredibly inspiring - it really shows that even when things seem impossible, there are ways to get through the system if you know the right strategies. The 8 AM calling approach, financial hardship expedite request, and assembly member contact options are all things I never would have discovered on my own. I've been calling at random times with zero success, so having these specific tactics to try gives me renewed hope. It's amazing how this community provides more actionable advice than any official resource. I'm planning to start implementing these strategies first thing tomorrow morning. Thanks for sharing your experience, and I hope we both have positive updates to share soon!

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As a newcomer to this community, I'm absolutely amazed by how supportive and informative this thread has been! I just started my own EDD SDI claim process last week after a work injury, and I was already feeling overwhelmed by all the paperwork and requirements. Reading PrinceJoe's journey from complete desperation to finally getting through the system has given me so much hope and practical guidance. The 8 AM calling strategy, financial hardship expedite option, and assembly member contact suggestions are incredibly valuable tips that I never would have known about otherwise. I've bookmarked this entire thread as my reference guide in case I run into any issues with my claim. It's clear that this community provides more real-world, actionable advice than any official EDD resource ever could. Thank you all for sharing your experiences and creating such a supportive environment - it really makes dealing with this bureaucratic maze feel less isolating. Hopefully my claim goes smoothly, but if not, I know exactly where to turn for help!

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Welcome to the community, Aria! I'm also new here and just joined after discovering this incredibly helpful thread. Like you, I'm dealing with my own EDD SDI situation - mine's been stuck for about 10 days now with what seems like a minor paperwork issue, but reading everyone's experiences here has prepared me so much better for what might be ahead. PrinceJoe's success story really is inspiring and shows that even the most frustrating situations can eventually get resolved with the right approach. I love that you're being proactive by bookmarking this thread before you even hit any major roadblocks - that's smart planning! The collective wisdom shared here about the 8 AM calling strategy, financial hardship options, and assembly member contacts is like having a secret playbook for navigating the EDD maze. Hopefully both of our claims go smoothly, but it's reassuring to know this supportive community is here if we need guidance. Thanks for adding to the positive energy of this thread!

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As a newcomer to this community, I'm incredibly grateful to have found this thread! I'm currently dealing with my own EDD SDI claim that's been pending for 2 weeks due to what they're calling "incomplete documentation," though I'm not sure exactly what's missing. Reading through PrinceJoe's journey from desperation to success has given me so much hope - the fact that you persevered through 5 weeks of uncertainty and finally got resolution is truly inspiring! The practical strategies shared here are invaluable: the 8 AM calling approach, mentioning financial hardship for expedited processing, contacting assembly members, and asking about the ARTU queue. I've been calling sporadically throughout the day with no luck, but now I have a real game plan to follow. It's amazing how this community provides more actionable guidance than the official EDD website ever has. Thank you all for sharing your experiences and creating such a supportive space - it makes navigating this bureaucratic nightmare feel much less isolating. I'm implementing these strategies starting tomorrow morning!

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Welcome to the community, StellarSurfer! I'm also brand new here and just discovered this amazing thread while desperately searching for help with my own EDD SDI claim. Like you, I'm dealing with the frustrating "incomplete documentation" status - it's so vague and unhelpful! Reading through PrinceJoe's success story has been incredibly encouraging. The fact that after 5 weeks of stress and financial strain, one conversation with the right EDD representative was able to resolve everything and get payments backdated really shows that persistence pays off. I love how you've outlined all the key strategies from this thread - the 8 AM calling approach, financial hardship expedite option, assembly member contacts, and the ARTU queue inquiry. Having this roadmap makes the whole process feel much more manageable. I've also been calling randomly with zero success, so it's great to have specific tactics to try. This community really is a treasure trove of practical advice that you just can't find anywhere else. Best of luck with implementing these strategies - hopefully we'll both have positive updates to share soon!

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As a newcomer to this community, I'm so grateful to have found this thread! I'm currently in week 3 of waiting for my EDD SDI claim to be processed after a back injury, and I was starting to feel completely overwhelmed by the system. PrinceJoe, your success story is exactly what I needed to read today - it gives me hope that persistence really does work, even when everything seems hopeless. The detailed strategies everyone has shared here are incredible: the 8 AM calling technique, requesting expedited processing for financial hardship, contacting assembly members, and asking about the ARTU queue. I had no idea any of these options existed! I've been calling at random times throughout the day with no success, but now I have a clear action plan to follow. It's amazing how this community provides more practical, real-world advice than any official EDD resource. The support and knowledge sharing here makes dealing with this bureaucratic maze feel so much less isolating. Thank you all for creating such a helpful space - I'm implementing these strategies first thing tomorrow morning!

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Welcome to the community, Olivia! I'm also completely new here and just discovered this incredible thread while struggling with my own EDD SDI claim. Like you, I'm dealing with the frustration of a back injury claim - mine's been pending for about 2 weeks now and I was starting to panic about the whole process. PrinceJoe's journey from complete desperation to success really is inspiring and shows that even when the system seems broken beyond repair, there are ways to get through if you know the right strategies. I love how you've summarized all the key tactics from this thread - having that roadmap makes everything feel so much more manageable. I've also been calling randomly with zero results, so it's reassuring to know there's actually a method to getting through. The 8 AM strategy and financial hardship expedite option are game-changers that I never would have discovered on my own. This community really is a goldmine of practical advice that you just can't find on official sites. Best of luck with implementing these strategies tomorrow - hopefully we'll both have success stories to share soon!

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