EDD SDI claim stuck in limbo after signature mistake - no updates for 5 weeks!

I had a similar issue with a missing signature last year. Unfortunately, the paper forms they receive by mail can take 10-14 business days just to be scanned into their system, and that's before anyone actually reviews them. The best way to get help is to call right when they open at 8:00 AM. Keep calling even if you get a busy signal. I had to try about 30 times before I got through, but once I did, they were able to help resolve my issue in minutes.

have u tried the online message center?? somtimes they respond faster there than on phone. also did u check if the doctor actually submitted everything correctly? my doc said they did but turns out they never sent in the form!! wasted 3 weeks for nothing

I work in HR and deal with disability claims regularly. Here's what you should do: 1. Continue calling first thing in the morning, but also try calling between 4:00-4:45 PM as this is often when their queue is clearing out. 2. When you call, make sure you have the claim number, your husband's social security number, and the date the original claim was filed readily available. 3. In the meantime, contact your husband's employer to see if they offer any supplemental disability coverage that might provide emergency assistance while waiting for SDI. 4. The EDD does have an expedited processing option for financial hardship cases. When you do reach someone, specifically mention your financial situation (mortgage due, depleted savings) and ask if you qualify for expedited processing. The signature issue is unfortunately very common, but once they process the corrected form, they should backdate the payments to his eligibility date.

THE ENTIRE SYSTEM IS BROKEN BY DESIGN!!!!! I waited 9 WEEKS for my claim last winter and nearly lost my apartment. They make it IMPOSSIBLE to reach anyone because they're UNDERSTAFFED and UNDERTRAINED. My neighbor works for the state (not EDD) and says they literally throw away mail sometimes when they get too backlogged!!! I'm still fighting an "overpayment" from 6 months ago that was THEIR mistake!!

Have you tried using Claimyr? It's a service that helps you get through to an EDD representative without spending hours redialing. I was skeptical at first, but I was desperate after trying for two weeks to reach someone about my denied claim. They got me connected to an actual EDD agent in about 20 minutes. They have a video demo at https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd that shows how it works. Their website is claimyr.com - it basically saves you from the endless redial nightmare. The representative I reached was able to fix my issue immediately once I actually talked to them.

wait im confused... is this for state disability or unemployment? cuz they have different phone numbers and websites. my boyfriends on disabilty for his back injury and it only took like 10 days to get approved

One thing that might help is contacting your state assembly member or senator's office. They often have staff dedicated to helping constituents with EDD issues. I was stuck in limbo for 6 weeks with my pregnancy disability claim last year, and my assembly member's office contacted EDD on my behalf. My claim was processed within 3 business days after their intervention. Most representatives have a form on their website specifically for constituent services. Just Google "[your city] state assembly member" to find yours. They can often work magic when regular channels fail.

Just a quick update - I checked with a colleague who handles complex disability cases. She mentioned that in cases with signature issues, sometimes the claim gets placed in a special queue for manual review. When you do reach someone, specifically ask if the claim is in the "ARTU" (Additional Review and Technical Unit) queue. If it is, request that they check if all documents have been received and processed. Sometimes claims get stuck there even after the corrected documents arrive.

UPDATE: We finally got through! Using the advice from this thread, we called at 8:00 AM sharp, and after 17 attempts, my husband got connected to a representative. Turns out they did receive our corrected form, but it was sitting in a backlog waiting to be processed. The rep expedited our claim due to financial hardship and said we should see movement within 2-3 business days! She also mentioned payments would be backdated to the end of the waiting period. Huge relief! Thank you all for your help and suggestions!