EDD SDI claim extension submitted a month ago still not processed, can't certify or reach anyone - HELP!

Ugh, I feel your pain. The EDD system is a total nightmare rn. I've been trying to get through for weeks with no luck. It's like they don't want us to actually get our benefits 🙄

I actually found a way to get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned from dealing with EDD for way too long: 1. Keep calling. It sucks, but persistence is key. 2. Try different times of day. Early morning or late afternoon sometimes works better. 3. Use the online messaging system in your EDD account. It's slow, but they do respond eventually. 4. Contact your local state representative. They can sometimes intervene on your behalf. 5. Double-check all your paperwork. Make sure everything is filled out correctly and submitted. 6. If your doctor submitted something, follow up with their office to ensure it was sent and received. 7. Document everything. Keep a log of all your calls, messages, and attempts to contact EDD. Hang in there, OP. The system is broken, but don't give up!

Have you checked if theres any updates or notices in ur online account? Sometimes they send important info there and dont bother to email or call

OMG I had the EXACT same problem last year! It took me forever to get it sorted. The key is to keep bugging them. Call, message, email, carrier pigeon - whatever it takes lol. Don't let them forget about you!

This might sound crazy, but have you tried faxing them? I know, its like were back in the 90s, but I've heard some people have had success with that method. Apparently, faxes are harder for them to ignore 🤷‍♂️

Not to be that guy, but have you double-checked that you're eligible for an extension? Sometimes the system glitches and tells you to certify when you're not actually eligible. Might be worth reviewing the SDI extension requirements just to be sure.

yall ever think about how much easier this would be if EDD just had a decent app? like come on, its 2023, get with the program EDD 🙄

I'm going through something similar right now! My extension has been pending for 3 weeks and I can't get anyone on the phone either. One thing that helped me was reaching out to my local assembly member's office - they have a constituent services team that can help with EDD issues. Also, try calling the main EDD number (1-800-480-3287) and when you get to the menu, press 1-2-1 really fast. Sometimes that gets you through to a person faster than going through all the prompts. Keep us posted on what works for you - we're all in this together! 💪