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This happened to me too! Turns out there was a glitch in their system affecting claims extended within certain dates. Keep bugging them and eventually they'll sort it out. Took me about 3 weeks of pestering them tho 😩
I went through this exact same nightmare a few months ago! Here's what finally worked for me: Try accessing your portal from a different browser or device - sometimes the form doesn't load properly on certain browsers. Also, check under different sections like "Forms" or "Documents" rather than just the main dashboard. If that doesn't work, I'd recommend doing what @Ava Rodriguez suggested and send a secure message through your portal. Be super specific - include your claim number, extension dates, and mention that your doctor already approved the extension but the continued benefits form isn't appearing. One more thing - if you have any paper documents from your doctor or EDD about the extension, scan and attach those to your message. It helps show you're not just making stuff up. The whole system is absolutely broken but don't give up! You've got this! 💪
Great to see you got everything submitted so quickly! Just wanted to add one more tip - if you need to extend your disability beyond the initial 6 weeks your doctor estimated, make sure to have them submit a continuation claim (DE 2525C) before your current certification period expires. Don't wait until the last day because there can't be any gaps in coverage. Also keep all your medical records and documentation organized in case EDD requests additional proof later. Hoping for a smooth approval process for you!
This is such valuable info about the continuation claims! I had no idea about the DE 2525C form or that there can't be gaps in coverage. I'm definitely going to save this comment and keep it handy in case I need to extend beyond the 6 weeks. Really appreciate everyone in this community sharing their experiences - it's making this whole process so much less stressful!
As someone who's been through the SDI process a few times, I wanted to add that you should also notify your employer about your disability claim even though it's not work-related. They can't legally retaliate against you for filing, and some employers have supplemental disability policies that might provide additional benefits. Also, make sure you understand that SDI benefits are taxable income - they don't withhold taxes automatically, so you might want to set aside some money for tax season or request voluntary withholding when you file. The ankle fracture should be pretty straightforward for approval since it's an obvious physical limitation that prevents you from performing normal work duties. Good luck with your recovery!
This is really comprehensive advice, thank you! I hadn't thought about the tax implications at all - definitely going to look into setting aside some money or requesting withholding. And you're right about notifying my employer, I was wondering if I should mention it to them. It's reassuring to hear that a fracture should be straightforward for approval. This community has been incredibly helpful with all these details I never would have known about!
am i the only 1 who thinks the whole SDI system needs a complete overhaul? its 2023 ffs, why are we dealing with disappearing claims and hour-long hold times? 🤡
Hey Anderson! I just went through this process last month. One thing I'd add to the great advice already given - ask them specifically about the timeline for administrative law judge hearings if your appeal goes that route. Also, if you haven't already, request a copy of your complete file. Sometimes there are errors in their records that can help your case. And definitely ask if there's a supervisor available if the first person you talk to can't give you clear answers. Stay strong - the process is frustrating but don't give up! 💪
Keisha Williams
That's fantastic news! So glad it worked out quickly for you. 36 hours is pretty typical from what I've seen. Thanks for posting the update - it's really helpful for others who might be in the same situation wondering about timing. Hope things are looking up for you now after that long 4-month wait!
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Jacob Lewis
Congrats on finally getting your approval! That 4-month wait sounds absolutely brutal. I'm dealing with a similar situation right now - been waiting 2.5 months for my disability claim to get approved and it's been such a stressful process. Really encouraging to hear that yours finally went through and the payment showed up quickly on your existing card. Did you have to do anything special to get them to finally approve it, or did it just eventually work its way through their system? I'm trying to figure out if there's anything I can do to speed mine along.
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NeonNova
•Hey Jacob! I feel your pain - that 2.5 month wait is already way too long. Honestly, I don't think there was anything special I did to speed it up. I called probably 20+ times over those 4 months and mostly just got told "it's under review" or couldn't get through at all. What finally seemed to help was when I submitted additional medical documentation from my doctor that was more specific about my limitations and how they prevent me from working. I also had my doctor's office call EDD directly to clarify some things on the forms. But honestly, I think it was just a matter of waiting for someone to actually look at my file. The whole system seems backed up. Hang in there - hopefully yours comes through soon! @Jacob Lewis
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