Have you checked if there's an option to request an extension due to extenuating circumstances? Some states offer that.

I went through something similar last year! The key is to act fast and document everything. If you still have the envelope, take a photo of the postmark to show when it was actually delivered vs when they sent it. Also, many EDD offices have a "good cause" policy for late responses due to circumstances beyond your control - being out of state when mail arrives definitely qualifies. When you do get through to someone (and you will!), emphasize that you were willing to comply but the mail delay made it impossible to meet their timeline. Don't let them intimidate you - you have rights as a claimant! 💪

I've heard rumors that they're updating the system soon. Supposedly it'll fix a lot of these errors. But knowing how government projects go, we'll probably all be retired by the time it's done lol

I had the exact same E324 error last week! What finally worked for me was using a completely different device (borrowed my neighbor's laptop) and making sure I was on a stable internet connection. Also, I noticed the error happened less frequently when I tried during off-peak hours like early morning around 6-7 AM. The system seems to be less glitchy then. It's ridiculous that we have to jump through all these hoops just to file a legitimate claim, but sometimes you gotta work with what you've got. Hang in there! 💪

Ive had success using Internet Explorer (I know, I know) when Chrome and Firefox werent working. Might be worth a shot!

I had a similar issue last month! What finally worked for me was disabling my ad blocker and any browser extensions, then trying to log in. Apparently some extensions can interfere with the EDD website's functionality. Also, if you're using a VPN, try disconnecting it - I've heard that can cause problems too. Worth a shot before going through the phone call nightmare!

This might sound weird, but have you checked your bank account? Sometimes the EDD website shows the wrong amount but the correct payment goes through. Happened to me once and I freaked out for nothing lol

I went through something similar a few months ago and it turned out to be a quarterly earnings review that triggered an automatic adjustment. EDD sometimes recalculates your benefit amount based on updated wage data from employers, but they're terrible at communicating this. Check if you received any work income in the last quarter that might have been reported late by an employer - even small amounts can trigger a recalculation. Also look for any notices in your UI Online inbox, sometimes they bury important info there. If you can't find anything obvious, definitely follow @Mateo Rodriguez's advice above - his step-by-step approach is solid. Just be patient, it can take weeks to get answers but usually there IS a reason, even if they don't tell you upfront. Keep us posted on what you find out! This stuff affects all of us.

I just want to thank everyone for all this helpful advice! I'm feeling much more confident about my appeal now. I'm gathering all the suggested documentation and will be mailing it certified tomorrow. I'll update this thread once I hear back about the appeal decision.

One thing that helped me in a similar situation was getting a letter from my workers' comp doctor specifically stating that I was still under their active care when the pregnancy complications began. This helped establish the timeline and showed there was no gap in my medical treatment/disability status. Also, if you have any email communications with your employer about your return-to-work status or job accommodation requests before the pregnancy complications started, include those too. It shows your clear intent to return to the workforce. The EDD reviewers often don't understand the complexity of overlapping medical conditions - you really have to spell it out for them step by step. Don't assume they'll connect the dots themselves!