Hi Omar! I'm currently going through the exact same process - due in July and just filed my SDI claim last week. The waiting is absolutely nerve-wracking, especially when you're trying to plan financially for the baby! One thing I learned from my sister who did this 2 years ago is to screenshot or print everything from your online account, including that confirmation number. She had an issue where EDD claimed they never received her claim, but she had the confirmation screenshot which saved her a lot of hassle. Also, if you're planning to breastfeed, you might want to look into whether your insurance covers breast pump rentals or purchases - some people don't realize this until after the baby arrives. Just thought I'd mention it since we're both in the same boat! Wishing you a smooth process and a healthy baby! 💕

Hi Omar! I'm a newer member here but wanted to share what I learned from my recent SDI experience. The waiting period after filing is definitely the hardest part - you're doing everything right by staying on top of it! One thing that really helped me was calling my doctor's office to confirm they actually submitted the medical certification to EDD. Sometimes there are technical issues or the fax doesn't go through properly, and it's better to catch that early rather than wait weeks only to find out nothing was received. Also, when you do get your first certification form (DE 2500A), make sure to submit it right away even if you haven't received any payments yet. I made the mistake of waiting because I thought I needed to receive money first, but that actually delayed my payments by another two weeks. The whole process feels overwhelming when it's your first time, but you'll get through it! Your baby is lucky to have such a thoughtful parent already planning ahead. Congratulations! 🎉

Im so done with EDD. been trying to get through for weeks. might as well be playing the lottery at this point 🤡

I've been dealing with this same nightmare for weeks! One thing that's helped me is using the callback feature when it's available - instead of staying on hold, they'll call you back when it's your turn. Not all lines offer it, but when they do, it's a lifesaver. Also, I've had better luck calling on Wednesdays and Thursdays - seems like Mondays and Fridays are the absolute worst. Still frustrating that we have to jump through all these hoops just to get basic help though! 😤

lol good luck. the system is a joke. i've been trying to sort out my claim for months now 🤡

I went through something similar last year and it was definitely confusing at first. One thing that really helped me was creating a simple spreadsheet to track both claims - I put down the dates, amounts, status updates, and any correspondence for each one separately. Also, when you file the new claim, be super clear in your application that you have an existing claim and explain why you need the second one. The EDD workers appreciate the transparency and it helps prevent delays or complications down the line. Don't stress too much - as long as you're honest about your situation and keep good records, you'll get through this!

I'm dealing with the exact same E311 error right now! It's so frustrating because like you, all my info is correct and I even completed the ID.me verification. I've been lurking here trying to find solutions and it seems like this is a pretty common issue with EDD's system not syncing properly with ID.me. From what I've read in other threads, it might be worth trying to clear your browser cache and cookies completely before attempting again, or even trying from a different device entirely. Some people have said that helped them get past the identity mismatch error. Also, if you haven't already, try logging into your ID.me account directly to make sure your verification is actually showing as complete on their end. Sometimes there's a delay or glitch there too. Let me know if any of the suggestions from the other folks here work for you - I'm taking notes for when I tackle this nightmare again tomorrow! 🤞

I had this exact same E311 error a few months ago! What worked for me was actually contacting ID.me support directly first, not EDD. Turns out there was some kind of sync issue between their systems. ID.me support was able to "refresh" my verification on their end and push it through to EDD again. After that, I waited about 24 hours and then the EDD system finally recognized my verified status. Worth a shot before you spend hours on hold with EDD! Their chat support is usually pretty responsive too.

Have you considered getting a lawyer? Some specialize in SDI appeals and might be able to help. Many offer free consultations.

I went through something similar last year! The key is to act fast - definitely file that appeal within 30 days like others mentioned. When I had my denial, I wrote a detailed timeline showing exactly when I received the denial vs. when the form was due, and that helped my case. Also, if you can get your doctor's office to write a letter explaining any delays on their end, that can be really helpful. The appeals process took about 6 weeks for me, but I did eventually get approved. Don't lose hope - the initial denial doesn't mean it's over!