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UPDATE: I wanted to let everyone know what worked! I called the SDI number this morning (used Claimyr to get through quickly after struggling for an hour on my own). Specifically asked for ADA accommodation as suggested here. The first rep didn't know what I was talking about, but when I got transferred to a supervisor, they immediately knew the process. They're sending me a secure upload link via email! Should arrive within 24-48 hours. The supervisor confirmed they need COPIES not originals (despite what my notice said). Thank you everyone for your help - especially the tip about specifically mentioning ADA requirements!
That's such great news! Thanks for updating us with what actually worked. This is really helpful information for others who might face the same situation. It's frustrating that the notices aren't clearer about the ADA accommodation options, but at least now we know the process. Hope your recovery goes smoothly and you get your benefits sorted out without any more delays!
This is such valuable information! I'm bookmarking this thread because I'm sure others in our situation will need this exact step-by-step process. It's really frustrating that the initial notices don't mention ADA accommodations at all - seems like they're designed to make people give up. So glad you got it resolved and thanks for sharing what actually worked!
Great to hear you got it sorted out! One more tip - if your doctor submits electronically through SDI Online, you can actually track the status of the submission in real-time. My doctor showed me how to log into their portal once and we could see exactly when EDD received and processed my extension. It was way less stressful than wondering if it got lost in the mail. Wishing you a smooth recovery!
Just went through this exact situation a few months ago! One thing I wish someone had told me - if your extension gets approved, EDD will send you a new Notice of Computation showing your updated benefit period end date. Keep an eye out for that in your mail or check your SDI Online account regularly. It usually arrives about a week after they process the extension. Also, if you're planning to return to work before your extension period ends, make sure to notify EDD right away to avoid any overpayment issues. Hope your recovery goes well!
Thanks for the heads up about the Notice of Computation! I'll definitely keep an eye out for that and check my SDI Online account regularly. Good point about notifying EDD if I return to work early - I hadn't thought about potential overpayment issues. Really appreciate all the detailed advice from everyone in this thread. It's made me feel so much more prepared for this process!
Maya, glad you got your doctor to submit Part B! Just want to add for others who might be reading this - if your doctor's office is being slow, you can also ask them to fax the form directly to EDD at (916) 464-3291. I've found that faxing is often faster than their electronic submission system, especially for smaller medical offices that don't use SDI Online regularly. Also, always ask for a fax confirmation receipt so you have proof it was sent in case there are any issues later. Hope your claim processes smoothly!
That's really helpful advice about the fax option! I had no idea there was a direct fax number for EDD. My sister went through this process last year and her doctor's office said they could only mail the forms, which took forever. I'm bookmarking that fax number (916) 464-3291 in case I ever need it. The fax confirmation receipt tip is smart too - seems like having that paper trail could save a lot of headaches if something goes wrong. Thanks for sharing!
Just want to add another option that helped me when I was in a similar situation - if your doctor's office has a patient portal, sometimes you can message them directly through there about urgent paperwork like EDD forms. I found that portal messages often get responded to faster than phone calls because they go directly to the medical staff rather than getting filtered through the front desk. Also, having your request in writing through the portal creates a record that you asked for the form to be prioritized. Worth trying if phone calls aren't getting you anywhere!
That's a great tip about using the patient portal! I never thought of that approach. It makes sense that written requests would get more attention than just calling. I'm dealing with a similar situation right now where my doctor's office keeps saying they'll "get to it" when I call. Going to try messaging through their portal today and see if that gets a faster response. Having everything documented is definitely smart too in case there are any disputes later about when I requested the form to be completed.
Hey KaiEsmeralda! I just went through this exact same situation last month. Here's what finally worked for me: Call the 1-800-480-3287 number exactly at 8:00 AM (set multiple alarms!). When you get the menu, press 1-2-1 quickly. If you get the "high call volume" message, hang up immediately and redial. Don't wait on hold during peak times - it's a waste of time. I had to redial about 30 times but got through on a Tuesday morning. Also, make sure you have your case number, SSN, and bank routing info ready to go. The direct deposit change can be done over the phone once you reach someone. Don't give up - you've got this! 💪
Lydia Bailey
guys i heard theres a new law coming that's supposed to make edd more efficient. anyone know anything about this?
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Mateo Warren
•I think I saw something about that on the news. Supposed to update their computer systems or something?
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Sofia Price
•Too little, too late if you ask me. They've been promising improvements for years.
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Amina Toure
I had the exact same issue a few months back - payment just vanished without any warning. Turned out there was a glitch in their system that affected a bunch of people. What finally worked for me was filing a complaint through the California State Disability Insurance (SDI) website AND contacting my state assemblyperson's office. The assemblyperson's office got me connected with someone at EDD within 48 hours. Also keep checking your online account obsessively - sometimes status changes appear there before anywhere else. Don't lose hope, just be persistent! 🙏
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