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I've been on disability since January 5th for a herniated disc injury, and I've been getting my bi-weekly payments without any issues for the first month. However, after I submitted my continuous certification form (DE 2500A) two weeks ago, my payment status has been stuck on 'pending' in the SDI Online portal. I called EDD at least 15 times but can't get through to a human being - just the automated system telling me my claim is 'being processed.' My doctor confirmed he submitted all the required medical documentation. My bills are piling up, and rent is due next week. This is beyond frustrating! Has anyone else experienced a payment delay after submitting a continuous certification? How long did it take to resolve, and what did you do to get it moving?
Hey everyone, I'm trying to get through to the California EDD State Disability Insurance (SDI) and it's been a nightmare. I've been on hold for hours and can't seem to reach a live agent. Has anyone had any luck getting through? Any tips or tricks would be appreciated!
Quick question - does anyone know if theres a difference between calling the main EDD number vs the SDI specific number? I've been trying both with no luck
I've been dealing with this same issue for weeks now! What finally worked for me was calling the SDI-specific number (1-800-480-3287) right at 8 AM when they open. I literally had my phone ready and dialed the second the clock hit 8:00. Still took about 45 minutes to get through, but I finally talked to someone. Also, try pressing 1-2-4 when you get to the menu options - that seemed to get me to the right queue faster. Don't give up, @d0ee615c27d1! The system is broken but persistence does pay off eventually.
So I finally got the notification that my disability payment was authorized on 8/28/25 (after waiting FOREVER) but the money still isn't in my account two days later. This is my first time on disability leave and I have rent due next week. For those who've been through this before - how many business days does it typically take from 'payment authorized' status until the money actually shows up in your bank account? I have direct deposit set up. Getting super anxious watching my account balance... ugh.
If you're getting worried or it's been more than 5 business days, I'd recommend trying to call EDD directly to check if there's any issue. When I had a payment delay, it turned out there was a flag on my account I didn't know about. I struggled for days to get through on the phone lines until I found a service called Claimyr (claimyr.com) that helped me get through to an actual EDD representative quickly. They have a demo video that shows how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The rep was able to see exactly what was happening with my payment and resolve the issue right away. Saved me weeks of waiting and stressing.
My first payment took 4 business days, but all the other ones came in 2-3 days like clockwork. The first one might take longer because they're setting everything up. If Monday comes and you still don't have it, definitely call. The EDD system is so frustrating sometimes!
Hey everyone, I'm having an issue with my claim start date after submitting a new form from my doctor. I called to follow up but I'm not sure what to ask or how to handle this. Has anyone dealt with something similar? I don't have any documentation showing when my claim should have started, so I'm feeling a bit lost. Any advice on what I should do or say when I talk to them?
Hey OP, quick question - did your doctor backdate the form at all? That can sometimes affect the start date of the claim. Might be worth double-checking with your doc's office.
I went through something similar a few months ago! When you call, definitely ask them to walk you through exactly how they calculated your claim start date. In my case, they were using the wrong date from my doctor's form. Also, ask if you can submit any additional documentation that might support an earlier start date - like appointment records, prescription dates, or even a letter from your doctor clarifying when your condition actually began affecting your ability to work. Don't be afraid to ask for a supervisor if the first person can't give you clear answers. Document everything they tell you too!
I'm currently receiving SDI benefits for a medical condition and my approved disability period ends on August 8th. My last payment covered July 15-29, so there's still about a week left before my return-to-work date. Will EDD automatically send another payment for the remaining days (July 30-August 8)? Or do I have to wait until my disability officially ends on 8/8 before I can apply for Paid Family Leave? I'm planning to take bonding time with my newborn right after my disability ends, but I'm confused about the gap between my last payment and when I'm supposed to return to work. Does anyone know if there will be a final SDI payment or if I should just wait until 8/8 to file for PFL?
One more thing I forgot - if u had state disability insurance taken out of ur paychecks u shud be eligible for both! Some ppl think if u get SDI u cant get PFL but there seperate benefits and u can get both as long as u qualify!
Just wanted to add my experience - I had a similar situation last year where my SDI ended mid-month. The final payment did come through automatically, but it took about 3-4 days longer than my usual payment schedule. Don't panic if it doesn't show up exactly when you expect it! Also, when you do apply for PFL, make sure to select "bonding" as your reason and not "caring for family member" - I made that mistake initially and had to resubmit. The bonding claim process is much more straightforward once you have all your documents ready. Good luck with your new baby!
Grace Johnson
Any update on your situation? Did you manage to get it resolved?
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Aurora St.Pierre
AuthorYes! I finally got through to someone at EDD yesterday using the Claimyr service that was mentioned above. Turns out there was a "system review flag" on my account because my doctor used a slightly different ICD code on the continuous certification (he included an additional digit for more specificity). The representative removed the flag and manually processed my payment. The money should be on my card within 24-48 hours. Such a relief! Thank you all for your suggestions and support.
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Lily Young
So glad you got it resolved! That's exactly what happened to me too - a tiny difference in the medical coding that created a system flag. It's frustrating that these technical glitches can hold up payments for weeks, but at least now you know what to watch for if you need to submit another continuous cert in the future. The ICD code thing seems to be a common issue - might be worth mentioning to others who are stuck in pending status to have their doctors double-check that the codes match exactly from the original certification.
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