California Disability

Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Chloe Green

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I went through something similar a few months ago. When you call, just be straightforward about it - tell them it was a one-time payment from your employer to help with living expenses, not regular wages or benefits. They'll probably ask if it's taxable income (it likely is) and whether you expect any more payments like this. The key is being honest and having your documentation ready. Also, heads up - they might adjust your benefits for that certification period, but it shouldn't affect future weeks as long as it was truly a one-time thing. Hope this helps!

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This is really reassuring to hear from someone who's been through it! Did they ask for any specific documentation when you called, or was it more just explaining the situation verbally?

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I went through almost the exact same thing a few months back! When I called EDD, I just explained it as "supplemental assistance from my employer during a difficult time" - they understood pretty quickly. The rep asked me if it was a regular occurrence (it wasn't) and whether I had any documentation showing what it was for. I had an email from HR explaining it, which helped a lot. They did reduce my benefits for that one certification period, but everything went back to normal after that. Just be honest and clear about what it was - they deal with these situations more often than you'd think. You've got this! šŸ’Ŗ

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Mei Lin

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Hi Anumol! You may be eligible for CA SDI benefits using the Alternative Base Period (ABP) since you don't have earnings in the standard base period but will have recent W2 earnings and contributions. Here's what you need to know: **Eligibility Requirements:** - You need at least $300 in SDI contributions during the ABP (your most recent 4 completed quarters) - Since you started in July '25 and are due in Dec '25, you should meet the contribution requirement **How to Apply:** 1. You cannot file online initially for ABP - you'll need to call EDD at 1-800-480-3287 2. Request that they process your claim using the Alternative Base Period 3. They'll need to manually review your recent earnings and contributions 4. Have your pay stubs ready showing SDI deductions **Timeline:** - Apply 4 weeks before your due date or when you stop working due to pregnancy - ABP claims take longer to process since they require manual review **Important:** Make sure your doctor completes the medical certification form properly, as pregnancy claims require specific documentation about your disability period. Good luck with your claim and congratulations on your pregnancy!

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Anumol Nair

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@Mei Lin Hi Mei, Thank you for the detailed answer. Would it be better if I did the paperwork and applied through the mail than online? I have read some comments in this forum where that has worked for folks. Everytime I try calling that number, I get disconnected after a long wait.

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@Anumol Nair @Mei Lin Yes, mailing your application can actually be more effective for ABP claims! Here s what'I d recommend:'**Mail Application Process:** 1. Download form DE 2501 Claim for (Disability Insurance Benefits from EDD) s website'2. In the Remarks section, "write" in bold: REQUEST ALTERNATIVE "BASE PERIOD - NO EARNINGS IN STANDARD BASE PERIOD 3. Include" a cover letter explaining your situation and specifically requesting ABP consideration 4. Attach recent pay stubs showing SDI deductions **Mail to:** Employment Development Department Disability Insurance Branch P.O. Box 989011 West Sacramento, CA 95798-9011 **Pro Tips:** - Send via certified mail for tracking - Keep copies of everything - Follow up with a call in 2-3 weeks if you don t hear'back - Try calling early morning 8 AM (for better) chance of getting through Many people have had success with the mail route, especially when they clearly indicate ABP on the application. The phone lines are notoriously difficult, so don t feel'bad about that route not working! The processing time might be similar either way, but at least with mail you know your request is properly documented from the start.

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Caleb Stone

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I'm going through something similar - been waiting about 2 weeks myself. One thing that helped me was keeping a detailed log of every attempt I made to contact them (dates, times, what happened). Also, try calling right at 8 AM when they open - I've heard that's when you have the best shot at getting through. If you haven't already, make sure to check that all your paperwork was submitted correctly through your online account. Sometimes there are missing documents or signatures that aren't obvious. Hang in there - I know how stressful this is when you're counting on those payments!

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Myles Regis

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This is really solid advice! I never thought about keeping a detailed log - that's actually brilliant for tracking patterns and having documentation if you need to escalate. The 8 AM tip is something I keep hearing too, so there must be something to it. I'm definitely going to double-check my online account again for any missing docs. Thanks for the encouragement - it's nice to know I'm not alone in this mess!

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Yuki Tanaka

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I'm so sorry you're going through this - 17 days is way too long to be waiting without any communication! I went through a similar situation last year and here's what finally worked for me: I started calling at exactly 8:00 AM every single day (set multiple alarms), and I also sent messages through my online EDD account every few days asking for status updates. The key is being persistent but polite. Also, double-check that your claim wasn't flagged for identity verification - that's a common reason for delays that they don't always notify you about clearly. If you're really struggling financially, look into local food banks and emergency assistance programs while you wait. Don't give up - the squeaky wheel really does get the grease with EDD, even though it shouldn't have to be this way. Keep us posted on how it goes!

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Just to add some clarity: per the EDD website, "State Disability Insurance (SDI) benefits are not subject to federal income tax. However, if you are required to report the SDI benefits you received on your California state tax return, you will receive a Form 1099-G." Most standard W-2 employees don't need to report SDI on their state returns, which is why most people never receive a 1099-G for their disability benefits.

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Thank you so much for this detailed explanation. I think I understand now - no 1099 needed because my benefits aren't federally taxable, and as a regular W-2 employee, I probably don't need to report them on my state taxes either. What a relief!

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I went through this exact same situation last year! I was panicking because I couldn't find any tax documents for my SDI pregnancy benefits from 2023. After doing a ton of research and calling around, I learned that California SDI benefits (including pregnancy disability) are NOT federally taxable, which is why you don't receive a 1099 form. It's actually a nice surprise since most income sources are taxable! Just make sure you keep good records of the payments you received in case you ever need them for other purposes, but you can file your 2024 taxes without worrying about reporting the SDI pregnancy benefits. Hope this helps ease your stress like it did mine!

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Mei Lin

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This is exactly what I needed to hear! I'm new to all this and was really worried I was doing something wrong with my taxes. It's such a relief to know that multiple people have gone through the same thing and that it's actually normal not to get a 1099 for SDI pregnancy benefits. Thank you for sharing your experience - it really helps to hear from someone who went through the exact same situation!

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Just saw your update about finding the email in your spam folder - that's great! Make sure you respond with exactly what they're asking for, and be very specific. If they asked about employment dates, provide the precise dates with documentation if possible. Also, call them tomorrow after submitting the information to confirm they received it and ask how long until processing. Sometimes a follow-up call can move things along faster once you've provided the missing information.

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Will do! I've already replied to the email with screenshots of my final paystub showing my last day worked. I'll definitely call tomorrow to confirm they got it. Fingers crossed this resolves everything! Thank you all for the help.

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Nia Watson

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I'm dealing with a similar situation right now - applied for SDI in early February and still stuck on "pending" status. One thing that helped me was setting up email notifications in the SDI Online portal if you haven't already done that. Go to your account settings and make sure all notification options are checked. Also, I've found that calling around 2-3 PM sometimes has better luck than the morning rush - fewer people seem to call during lunch hours. The wait times are still brutal but I've gotten through twice that way. Keep us posted on how it goes with the employment dates clarification!

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