


Ask the community...
I'm dealing with something similar right now! My SDI payments stopped suddenly in early October after 2 months of regular payments. Like you, my doctor certified me well beyond when the payments stopped, and my claim status still shows "Active" online. I've been trying the early morning calling strategy mentioned by @Ava Thompson - got through once after 45 minutes of calling at 8:02 AM, but the rep just said there was a "processing delay" with no timeline. It's so stressful when you're already dealing with health issues and then have to worry about basic expenses. I'm going to try calling my doctor's office today to see if EDD requested any additional paperwork from them. Fingers crossed we both get this resolved soon!
@Yara Sabbagh I m'so sorry you re'going through this too! It s'awful how they leave us in the dark when we re'already vulnerable. I m'definitely going to try that early morning calling strategy - 8:02 AM sounds like a good time to catch them. Let me know what your doctor s'office says about any additional paperwork requests. I m'planning to call mine tomorrow too. It really helps to know I m'not the only one dealing with this nightmare right now. Hoping we both get answers soon! 🤞
I'm new to this community but unfortunately dealing with the exact same issue! My SDI payments stopped after my September payment too, even though my doctor certified me through December. What's really frustrating is that I called my doctor's office yesterday and they confirmed they haven't received ANY requests from EDD for additional documentation. The office manager told me this has been happening to a lot of their patients lately - payments just stopping without explanation. She suggested I might need to file an appeal or contact the EDD Disability Appeals Office directly. Has anyone here tried that route? I'm wondering if there's some kind of systematic issue happening right now that's affecting multiple people. The timing can't be a coincidence that so many of us had payments stop around the same time.
Just wanted to share my recent experience since I was in almost the exact same situation! I had a pregnancy disability claim approved in October and was worried because I couldn't find my old EDD card from 2020. You'll definitely get a new card - Bank of America automatically sends one for each new claim period. Mine arrived about 8 days after my first payment was processed. The card came with a sticker showing the last 4 digits so you know it's the new one. One tip: I actually called Bank of America's EDD line (1-866-692-9374) proactively to report my old card as lost, just to make sure there wouldn't be any confusion. The rep was really helpful and confirmed that the new card would be completely separate from the old one. Good luck with your pregnancy and don't stress too much about the payment logistics - it sounds like you're being proactive by filing early!
That's such a relief to hear from someone who went through this so recently! I love the tip about calling Bank of America proactively to report the old card as lost - that's really smart and I hadn't thought of that. It sounds like that could prevent any potential mix-ups. Thanks for sharing your timeline too, 8 days is pretty reasonable. And thank you for the well wishes! 🙂
I just went through this exact situation a few months ago! I had lost my EDD card from a previous claim in 2019 and was panicking about my pregnancy disability payments. You'll definitely get a brand new card - Bank of America automatically issues a fresh EDD debit card for every new claim period, even if you had one before. Mine took about 10 days to arrive after my first payment was processed. One thing that really helped me was logging into my SDI Online account and triple-checking that my mailing address was 100% correct, including apartment numbers, spelling, etc. I also took the advice from another member here and called Bank of America's EDD customer service (1-866-692-9374) to proactively report my old lost card. The rep was super helpful and put a note on my account. Honestly, after reading all the experiences here, I'm thinking direct deposit might be the way to go for future claims - seems more reliable than waiting for physical cards. But for your current situation, you should be totally fine with the debit card option you selected. The system is designed to handle lost/old cards from previous claims. Best of luck with your pregnancy and don't stress too much about the payment logistics - you're being really proactive by filing early!
Update: I called my doctor's office and confirmed they submitted the final certification with 2/25/2025 as the end date. Now I just need to make sure I submit my PFL application on 2/26. Thanks everyone for your help!
Great advice about the screenshots! I'd also recommend keeping a copy of your doctor's final certification form if you can get one. When I transitioned from SDI to PFL last year, EDD asked me to verify my SDI end date during the PFL application process, and having that documentation made it super smooth. The transition timing sounds perfect - you're doing everything right by waiting until 2/26 to apply. Congratulations on your baby, and I hope the PFL application goes smoothly for you!
This is such good advice about keeping documentation! I'm new to navigating all these benefits but it sounds like having everything documented really helps avoid headaches later. Question for you - did you have to wait long for your PFL approval after applying, or was it pretty quick since you'd already been on SDI?
Alguien sabe si las oficinas locales estan abiertas para visitas en persona? A veces es mas facil resolver las cosas cara a cara
La última vez que revisé, seguÃan cerradas por COVID. Pero eso fue hace un mes, asà que no estoy 100% seguro ahora.
Creo q algunas oficinas empezaron a abrir con cita previa. Checa el sitio web, deberÃa tener info actualizada
Hola Michael, entiendo tu frustración completamente. Un mes sin respuesta es demasiado tiempo, especialmente cuando necesitas esos pagos. Te sugiero que llames al número principal de EDD mañana temprano (antes de las 8 AM) para tener mejor chance de conectarte. Cuando llames, ten a mano tu número de caso, fechas de envÃo, y cualquier número de confirmación que tengas. También puedes intentar enviar un mensaje a través de tu cuenta en lÃnea de EDD si tienes una. No te rindas - muchos de nosotros hemos pasado por esto y eventualmente se resuelve. ¡Mantennos al tanto de cómo te va!
Gracias por el consejo, LunarEclipse! Lo de llamar temprano suena como buena estrategia. Una pregunta - ¿sabes si hay alguna diferencia entre llamar al número general vs el número especÃfico para incapacidad? He visto ambos mencionados pero no sé cuál es mejor.
Grant Vikers
Congratulations on your new baby and I'm so glad everything worked out smoothly for you! Your update is really helpful for other parents who might find themselves in a similar situation. It's great that you documented the process by messaging through SDI Online - that seems to have helped expedite things. Hope you're healing well and enjoying those precious early weeks with your little one! 💙
0 coins
Giovanni Conti
•This whole thread has been incredibly informative! I'm not in this situation yet but I'm pregnant with my first and saving all this info for later. It's so reassuring to see how the community comes together to help each other navigate these complex systems. @6b519d0a2948 thank you for sharing your update - it gives me hope that the process can work smoothly when you follow the right steps!
0 coins
CyberSiren
This is such valuable information for new parents! I'm currently 32 weeks pregnant and bookmarking this entire thread for reference. It's reassuring to see that when you follow the proper steps (getting your doctor to submit the DE 2525XX form and messaging through SDI Online), the process can actually work smoothly. @6b519d0a2948 congratulations on your baby and I'm so glad your extension was approved without any payment gaps! The step-by-step advice from everyone here is exactly what expecting parents need to know. Thank you all for sharing your experiences - it really helps reduce the anxiety around navigating these benefits during such an already stressful time.
0 coins
Sofia Morales
•I'm so glad this thread is helping expecting parents prepare! @6b519d0a2948 your experience really shows how important it is to be proactive - getting your doctor to submit the form early and documenting everything through the online portal made all the difference. @c29a09878f54 it's smart that you're saving this info now while you have time to digest it all. When you're dealing with postpartum recovery and a newborn, having this roadmap already in your back pocket will be such a relief. Wishing you both smooth deliveries and recoveries!
0 coins