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Have you tried faxing your documents? Sometimes that gets their attention faster than calling or emailing.
I'm dealing with something similar right now - my payment is 12 days late and I can't get through to anyone either. One thing that's helped me is keeping a detailed log of every time I try to contact them (date, time, method). Also, I found that calling right at 8 AM when they open gives you the best chance of getting through. The wait is still brutal, but at least you're in the queue. Hang in there, you're not alone in this struggle! 💪
pro tip: if u cant get thru on the main line, try calling some of the other edd numbers (like the employer line or tech support). sometimes they can help or at least transfer u to the right person
I went through this exact same nightmare a few months ago! Made the same mistake with the return-to-work date and my payments got stuck for weeks. Here's what worked for me: I called right at 8 AM sharp (like someone mentioned) and got through after about 2 hours on hold. The rep was actually pretty understanding and fixed it on the spot. They told me to keep certifying every two weeks - definitely don't stop doing that or you'll lose your benefits. Also, make sure you have all your medical documentation ready when you call, they might ask for it. It's frustrating but totally fixable! Hang in there! 💪
I went through this exact same thing a few months ago! The key is being super organized with your documentation. Make sure you have multiple forms of ID verification - I ended up sending my driver's license, passport, AND birth certificate. For address verification, I included utility bills from the last 3 months, my lease agreement, and even a bank statement. The wage verification was trickier - I had to contact my previous employers to get official wage statements since my paystubs weren't detailed enough. Also, definitely keep calling them even though it's frustrating. I finally got through after trying the early morning approach others mentioned. Hang in there - it's a pain but you'll get through it! 💪
This is exactly what I needed to hear! Thank you for sharing your experience. I'm definitely going to gather multiple forms of ID like you suggested. Question - when you contacted your previous employers for wage statements, did they charge you anything for that? And how long did it take them to provide the documents?
@NebulaNova Most employers didn't charge me anything for wage statements since they're legally required to provide them, but one place did ask for a $10 administrative fee. The turnaround time varied - some got back to me within a few days, others took almost 2 weeks. I'd suggest reaching out to all your previous employers ASAP since that was the biggest time bottleneck in my case. Also, if you worked anywhere that's now closed or you can't reach them, the IRS can provide wage transcripts but that takes even longer (like 4-6 weeks). Hope this helps!
Another thing that really helped me was creating a checklist and timeline for myself. I made a spreadsheet tracking what documents I sent, when I sent them, confirmation numbers, etc. EDD processes are slow but having everything documented made follow-up calls way more productive. Also, if you have any employment gaps or worked gig jobs (Uber, DoorDash, etc.), make sure you have documentation for those too - they're stricter about verifying all income sources now. The whole process took me about 6 weeks total but staying organized and persistent was key. You got this! 📋✨
This spreadsheet idea is genius! 💡 I wish I had thought of that when I was dealing with my own EDD nightmare. Keeping track of everything really does make such a difference when you're dealing with bureaucracy. For anyone reading this - also screenshot everything in your online portal and save confirmation emails. I learned the hard way that things can just "disappear" from their system sometimes. The 6-week timeline you mentioned sounds about right too - it's frustrating but at least gives people realistic expectations. Thanks for sharing such practical advice!
Thanks everyone for the explanations! I understand what happened now. The 7 days is basically a deductible period that I don't get paid for, and since I only had 4 additional days of disability after that, AND I used sick pay for the first 6 days, I basically didn't qualify for any benefit payment. Seems like SDI only makes sense for longer disability periods. I'll know better for next time, though hopefully I won't need surgery again! I may still try calling EDD just to confirm this understanding.
That's exactly right! And yes, SDI is most beneficial for disabilities lasting longer than 2 weeks. If you do call EDD to confirm, ask them about their calculation of your "benefit begin date" versus your "disability begin date" - that will show you exactly how they counted the waiting period. Good luck with your recovery!
This is such a common misunderstanding! I went through something similar with my maternity leave last year. The key thing to remember is that SDI is really designed as income replacement for when you have NO other income coming in due to disability. Since your employer covered those first 6 days with sick pay, SDI views that as you already having income replacement for that period. It's frustrating because you're paying into SDI through payroll deductions, but the system assumes your employer benefits come first. For future reference, some people choose to save their sick days and go unpaid earlier to maximize their SDI benefits, but that obviously depends on your financial situation and employer policies.
That's a really good point about saving sick days! I never thought about strategically using unpaid leave first to maximize SDI benefits. My HR department always pushes us to use our accrued sick time first, but now I see how that can actually work against you with disability claims. Do you know if there are any employer policies that prevent you from choosing to go unpaid first instead of using sick leave? I'm wondering if this is something I could have negotiated with my manager ahead of time.
Vanessa Chang
lol welcome to the club 🤡 been waiting 3 months here
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Madison King
•3 months?! That's insane! How are you surviving?
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Vanessa Chang
•ramen and prayer my friend. ramen and prayer. 🍜🙏
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Freya Johansen
I'm going through the exact same thing right now - 16 days and counting with no payment. The stress is real! 😰 I've tried calling multiple times but like everyone else, can't get through. Going to try @Ruby Garcia's tip about calling right when they open tomorrow. Also going to check my online account again for any messages I might have missed after reading @Lucy Taylor's comment about identity verification issues. This whole situation is just awful - we're already dealing with being unable to work and then they make us jump through hoops just to get the help we're entitled to. Hoping we all get our payments soon! 🤞
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Fatima Al-Mansour
•I feel you! This waiting game is torture when you're already struggling. I'm on day 19 now and starting to panic about rent. @Kaiya Rivera's advice about contacting your state rep sounds promising - might have to try that if calling doesn't work out. Stay strong! 💪
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