California Disability

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Can't reach California Disability? Claimyr calls for you, so you don't have to wait on hold.

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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

EDD disqualified my SDI claim because of documents I just mailed - what can I do now?

I'm so frustrated with EDD right now! I filed my SDI claim for my chronic back condition and saw it was in "pending 7 day waiting period" status. After 9 days, it still showed pending so I called EDD on May 14th and 15th. The first rep told me I needed to mail additional medical documentation that wasn't included with my doctor's certification. I called back to see if I could just upload these docs to my SDI Online account instead of mailing them, and was told no, I HAD to mail them. So I sent everything via priority mail on the 15th, but NEITHER rep mentioned there was any urgent deadline! I checked my claim status today (May 16th) and it suddenly shows DISQUALIFIED for "insufficient medical documentation" - the exact docs I just mailed yesterday! Now EDD is saying I need to go through a formal appeal process that could take months, and I'm completely out of savings after being off work for 3 weeks. Is there ANY faster way to resolve this than the appeal process? Can I call and explain that I literally just mailed the docs they asked for? Has anyone successfully gotten a disqualification reversed quickly? I can't wait months with no income while recovering from this back injury.

I'm dealing with something similar but with my pregnancy disability claim! It's so stressful thinking about having no income right when you need it most. Did they tell you how long the review would take after they process your documents? I've been waiting two weeks already...

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For pregnancy disability claims, the review timeframe should be expedited. If it's been more than two weeks since you submitted your documentation, I'd recommend calling EDD directly. You can also request prioritization due to financial hardship if this delay is causing you significant financial stress.

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I'm so sorry you're going through this - the EDD system really seems designed to frustrate people when they're already dealing with health issues and financial stress. Reading through all the responses here, it sounds like you're on the right track with getting those notes added to your account. One thing I'd add is to document EVERYTHING - keep records of every call you make (date, time, rep name if they give it, what was discussed), save copies of all documents you've sent, and take screenshots of your claim status changes. If this does end up going to appeal, having that paper trail will be really important. Also, while you're waiting for the review, you might want to look into other temporary assistance programs. Some counties have emergency assistance funds, and there are food banks and utility assistance programs that might help bridge the gap. It's not ideal, but it can take some pressure off while you wait for EDD to get their act together. Fingers crossed that the claim specialist reviews your case quickly and reverses the disqualification! Keep us updated on how it goes.

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EDD Payment Not Received After 14-Day Waiting Period - What To Do?

Has anyone else not received their payment after the 14-day waiting period? I'm getting worried because it's been over two weeks and still nothing in my account. This is really stressing me out because I have bills to pay. Anyone know what I should do or who I can contact about this?

lol welcome to the club ๐Ÿคก been waiting 3 months here

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3 months?! That's insane! How are you surviving?

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ramen and prayer my friend. ramen and prayer. ๐Ÿœ๐Ÿ™

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I'm going through the exact same thing right now - 16 days and counting with no payment. The stress is real! ๐Ÿ˜ฐ I've tried calling multiple times but like everyone else, can't get through. Going to try @Ruby Garcia's tip about calling right when they open tomorrow. Also going to check my online account again for any messages I might have missed after reading @Lucy Taylor's comment about identity verification issues. This whole situation is just awful - we're already dealing with being unable to work and then they make us jump through hoops just to get the help we're entitled to. Hoping we all get our payments soon! ๐Ÿคž

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SDI Payment 18 Days Late - Can't Reach EDD, What to Do?

I'm so frustrated with the disability department. They're supposed to pay me every 14 days but it's been 18 days and I still haven't received my money. I've tried calling but no one answers the phone. I was supposed to get paid by Monday and I'm still waiting. All my forms are submitted and there's nothing pending on my end. Has anyone else experienced this? What can I do to get through to someone and get my payment?

Have you tried faxing your documents? Sometimes that gets their attention faster than calling or emailing.

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Faxing? What year is it, 1995? ๐Ÿ˜‚ But seriously, I'll try anything at this point. Thanks for the tip!

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Lol, I know it sounds old school, but it actually worked for me last month!

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I'm dealing with something similar right now - my payment is 12 days late and I can't get through to anyone either. One thing that's helped me is keeping a detailed log of every time I try to contact them (date, time, method). Also, I found that calling right at 8 AM when they open gives you the best chance of getting through. The wait is still brutal, but at least you're in the queue. Hang in there, you're not alone in this struggle! ๐Ÿ’ช

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EDD SDI: Wrong return-to-work date on certification, payments not processing - What to do?

Hey everyone, I messed up on my disability certification and I'm freaking out. I put in the wrong date for when I returned to work. The form asked if I worked during the certification period (which was like a month ago) but I accidentally put my expected return date which is months from now. Now my certification isn't processing and I'm worried about my payments. Has anyone dealt with this before? Also, do I need to keep certifying or will the payments just come automatically until my disability period ends?

pro tip: if u cant get thru on the main line, try calling some of the other edd numbers (like the employer line or tech support). sometimes they can help or at least transfer u to the right person

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desperate times call for desperate measures my friend ๐Ÿคทโ€โ™‚๏ธ

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It's not ideal, but it's a last resort when you're stuck. Just be polite and explain your situation honestly.

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I went through this exact same nightmare a few months ago! Made the same mistake with the return-to-work date and my payments got stuck for weeks. Here's what worked for me: I called right at 8 AM sharp (like someone mentioned) and got through after about 2 hours on hold. The rep was actually pretty understanding and fixed it on the spot. They told me to keep certifying every two weeks - definitely don't stop doing that or you'll lose your benefits. Also, make sure you have all your medical documentation ready when you call, they might ask for it. It's frustrating but totally fixable! Hang in there! ๐Ÿ’ช

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EDD says my info isn't enough to verify identity/wages - What now?

Hey everyone, I'm having trouble with EDD. They sent me a notice saying the info I provided isn't enough to establish my identity, address, SSN ownership, and verify my wages. Has anyone else dealt with this? What should I do next? I'm worried about my benefits getting delayed.

idk if this helps but i had to upload a selfie holding my ID to verify my identity. check ur online portal to see if thats an option

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Wait, seriously? That's wild. What a time to be alive lol

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I went through this exact same thing a few months ago! The key is being super organized with your documentation. Make sure you have multiple forms of ID verification - I ended up sending my driver's license, passport, AND birth certificate. For address verification, I included utility bills from the last 3 months, my lease agreement, and even a bank statement. The wage verification was trickier - I had to contact my previous employers to get official wage statements since my paystubs weren't detailed enough. Also, definitely keep calling them even though it's frustrating. I finally got through after trying the early morning approach others mentioned. Hang in there - it's a pain but you'll get through it! ๐Ÿ’ช

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