Guys, I work in IT. Here's a pro tip: try accessing the site using incognito/private browsing mode. It bypasses a lot of caching issues and might help with that E313 error.

I've been dealing with E313 errors too and what finally worked for me was a combination of things: first, I made sure to file my claim between 2-4 AM when the servers are less busy, then I used Firefox in incognito mode, and most importantly - I went through each section of the form VERY slowly, saving after each page. Don't rush through it! The system seems to timeout or glitch if you move too fast. Also double-check that your browser allows pop-ups from the EDD site. Hope this helps! 🤞

Update: My claim was just approved! It took 11 days from when I filed online. You were all right - they calculated my benefits automatically based on previous wage reporting. My weekly benefit amount is $1,325 which seems correct based on my salary. Thanks everyone for your help and reassurance!

Congrats on the quick approval! That's really reassuring to hear. I'm actually going through a similar situation right now - filed my SDI claim two weeks ago for anxiety/depression and was also confused about the missing wage section. Your post and all these responses have been super helpful. Sounds like I just need to be patient and wait for the processing. Did you get any email notifications when your claim status changed, or did you have to keep checking the portal?

I had pregnancy disability then PPD last year and my weekly amount stayed EXACTLY the same down to the penny. But I remember being super stressed about it too because EDD doesn't explain these things clearly. One thing that helped me was sending a message through the SDI Online portal asking for a status update - they actually responded within 2 days which was faster than I expected. Might be worth trying while you're waiting!

Hey Keisha! I'm going through something very similar right now - my pregnancy disability ended in December and I just filed for PPD in January. I'm still waiting too (going on 2 weeks now) and it's so stressful not knowing when the payments will start again. From what I've read and what others have told me, the benefit amount should definitely stay the same since we're filing so close together. The base period calculation won't change between claims that are filed this close in time. One thing my doctor mentioned is that PPD claims sometimes take longer because they want to make sure it's properly documented as a separate medical condition from the pregnancy recovery. Have you been able to check your claim status online at all? Sometimes there are updates there even when they don't send notifications. Hang in there - I know the waiting and uncertainty is really hard, especially when dealing with PPD on top of everything else. You're not alone in this!

Update: I FINALLY got through to someone at EDD this morning! Called right at 8:00am and only had to try 3 times. The agent confirmed they received my doctor's certification but said it's still in the processing queue. She said they're currently working on claims from about 2.5 weeks ago, so mine should be reviewed in the next few days. She also checked that there weren't any obvious issues with my paperwork. Such a relief to at least know what's happening! Thanks everyone for your advice.

Congratulations on finally getting through! Your experience really highlights how important timing is with EDD calls. For anyone else still struggling to reach them, I'd recommend keeping a log of when you call and what happens - sometimes there are patterns to when the lines are less busy. Also, if you do get disconnected while waiting, try calling back immediately as sometimes you can get back into the queue faster. The 8am strategy seems to work for a lot of people based on what I've seen in this community.

Anyone else feel like they're playing phone tag with the government? 🏓 It's like, can we get a callback system or something? Welcome to 2023, SDI! 🙄

Just wanted to add - if you need to fax documents, some UPS stores and FedEx locations offer fax services if you don't have access to one at home. Usually costs a couple bucks but it's convenient. Also, keep copies of everything you send them for your records!