Guys, I work in IT. Here's a pro tip: try accessing the site using incognito/private browsing mode. It bypasses a lot of caching issues and might help with that E313 error.

I've been dealing with E313 errors too and what finally worked for me was a combination of things: first, I made sure to file my claim between 2-4 AM when the servers are less busy, then I used Firefox in incognito mode, and most importantly - I went through each section of the form VERY slowly, saving after each page. Don't rush through it! The system seems to timeout or glitch if you move too fast. Also double-check that your browser allows pop-ups from the EDD site. Hope this helps! 🤞

Update: My claim was just approved! It took 11 days from when I filed online. You were all right - they calculated my benefits automatically based on previous wage reporting. My weekly benefit amount is $1,325 which seems correct based on my salary. Thanks everyone for your help and reassurance!

Congrats on the quick approval! That's really reassuring to hear. I'm actually going through a similar situation right now - filed my SDI claim two weeks ago for anxiety/depression and was also confused about the missing wage section. Your post and all these responses have been super helpful. Sounds like I just need to be patient and wait for the processing. Did you get any email notifications when your claim status changed, or did you have to keep checking the portal?

I'm so sorry you're going through this stress, Keisha! I went through almost the exact same situation in 2023 - pregnancy disability ended in March, then filed for PPD in April. Your weekly benefit amount will definitely stay the same since you're filing within the same benefit year. Both claims will use the same base period for calculating your benefits, so that $850/week should remain consistent. The processing time is unfortunately unpredictable. Mine took about 18 days, but I've heard anywhere from 2-6 weeks depending on how backed up they are. The key thing that helped speed mine up was having my doctor be very specific in the medical certification that PPD is a distinct condition from pregnancy recovery. One tip: if you have any energy for it, try calling EDD first thing in the morning right at 8am when they open. I found I had better luck getting through then rather than later in the day. Also, make sure to keep certifying for benefits even while it's processing - you can backdate once it's approved. You've got this, and the financial part should work out the same as your pregnancy claim! Take care of yourself during this difficult time.

I'm going through something really similar right now! My pregnancy SDI ended in late December and I just filed for PPD about 3 weeks ago. Still waiting for approval but from everything I've researched and heard from others, your weekly benefit should stay exactly the same since you're filing so close together. The $850/week you were getting should carry over to your PPD claim because they'll use the same base period earnings to calculate it. The frustrating part is definitely the processing time - mine has been "under review" for 3 weeks now and it's driving me crazy not knowing when payments will start again. One thing that's helped my anxiety a bit is setting up text alerts through the EDD portal so I get notified immediately if there are any status changes. Also, I've been keeping a detailed log of all my symptoms and treatments to document the PPD in case they need additional information. The financial stress definitely doesn't help with the depression, but try to hang in there. From what everyone says, the benefit amount consistency is one thing we don't have to worry about at least. Hoping both our claims get processed soon!

Congratulations on finally getting through! Your experience really highlights how important timing is with EDD calls. For anyone else still struggling to reach them, I'd recommend keeping a log of when you call and what happens - sometimes there are patterns to when the lines are less busy. Also, if you do get disconnected while waiting, try calling back immediately as sometimes you can get back into the queue faster. The 8am strategy seems to work for a lot of people based on what I've seen in this community.

I'm so glad you were able to get through and get some clarity on your claim status! The 8am calling strategy really does seem to be the key based on what I've seen here. I've been dealing with a similar situation - my claim has been pending for about 10 days now and I've been getting anxious about it. Your update gives me hope that persistence will pay off. It's frustrating that we have to work so hard just to get basic information about our own claims, but at least knowing there's a process happening in the background helps with the stress. Thanks for sharing your experience and following up with the community!

I actually had to do this last year when I got divorced and went back to my maiden name. One thing I wish someone had told me - make sure you update your name with Social Security FIRST before calling SDI. They cross-reference everything and if there's a mismatch, it can delay the process. Also, if you're changing back to a previous name (like maiden name), they might ask for additional documentation showing the connection. The rep I spoke to was actually pretty helpful once I got through - she walked me through everything step by step. Hang in there, it's not as scary as it seems! 💪

One thing that helped me was calling multiple numbers if the main SDI line was busy. Sometimes the general EDD number can transfer you to disability services and the wait times can be shorter. Also, if you have to mail documents, I'd recommend using certified mail with tracking so you have proof they received everything. The peace of mind is worth the extra few dollars! And definitely keep calling back if you don't hear anything within their promised timeframe - sometimes things get lost in their system and a follow-up call can get things moving again.