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EDD says my info isn't enough to verify identity/wages - What now?

Hey everyone, I'm having trouble with EDD. They sent me a notice saying the info I provided isn't enough to establish my identity, address, SSN ownership, and verify my wages. Has anyone else dealt with this? What should I do next? I'm worried about my benefits getting delayed.

Ugh, I've been there. EDD can be such a pain sometimes. Have you tried calling them to see what specific documents they need? That's usually the first step.

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I've been trying to call for days but can't get through. It's so frustrating! 😤

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Pro tip: call right when they open. I got through after only 30 minutes on hold that way.

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lol good luck with that. i've been trying for weeks and still nothing

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Is this legit?

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AstroAce

Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.

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How long did it take for them to get someone on the line?

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AstroAce

It took about 2 hours for me, but I didn't have to sit there listening to hold music. They just called me when an agent was ready.

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Mei Zhang

Here's what you need to do: 1. Gather all your identity documents: driver's license, passport, birth certificate, etc. 2. Get proof of address: utility bills, bank statements, lease agreement 3. Have your Social Security card ready 4. Collect recent pay stubs or W-2 forms for wage verification 5. Write a detailed letter explaining your situation and why you believe you qualify 6. Make copies of EVERYTHING 7. Send it all via certified mail so you have proof they received it It's a pain, but being thorough now can save you headaches later. Good luck!

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Wow, thank you so much for this detailed list! This is super helpful. 🙏

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Don't forget to keep copies of everything you send them! EDD has been known to 'lose' documents.

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have you tried checking your online account? sometimes they post specific requests there that dont come in the mail

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This happened to me last year. Turns out my old employer messed up my SSN on their forms. Double-check with your previous jobs to make sure they reported everything correctly.

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omg this!!! my boss transposed two numbers in my ssn and it took MONTHS to sort out. def worth checking

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The whole system is broken af. I've been waiting 3 months for them to verify my identity. This country is a joke. 🤡

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Preach! 🙌 It's like they want us to give up and just starve

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Have you tried contacting your local representative? Sometimes they can help speed things up.

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Quick question - did you file your taxes last year? I had a similar issue and it turned out they were cross-referencing with IRS data.

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idk if this helps but i had to upload a selfie holding my ID to verify my identity. check ur online portal to see if thats an option

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Wait, seriously? That's wild. What a time to be alive lol

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