EDD says my info isn't enough to verify identity/wages - What now?

Ugh, I've been there. EDD can be such a pain sometimes. Have you tried calling them to see what specific documents they need? That's usually the first step.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Gather all your identity documents: driver's license, passport, birth certificate, etc. 2. Get proof of address: utility bills, bank statements, lease agreement 3. Have your Social Security card ready 4. Collect recent pay stubs or W-2 forms for wage verification 5. Write a detailed letter explaining your situation and why you believe you qualify 6. Make copies of EVERYTHING 7. Send it all via certified mail so you have proof they received it It's a pain, but being thorough now can save you headaches later. Good luck!

have you tried checking your online account? sometimes they post specific requests there that dont come in the mail

This happened to me last year. Turns out my old employer messed up my SSN on their forms. Double-check with your previous jobs to make sure they reported everything correctly.

The whole system is broken af. I've been waiting 3 months for them to verify my identity. This country is a joke. 🤡

Quick question - did you file your taxes last year? I had a similar issue and it turned out they were cross-referencing with IRS data.

idk if this helps but i had to upload a selfie holding my ID to verify my identity. check ur online portal to see if thats an option

I went through this exact same thing a few months ago! The key is being super organized with your documentation. Make sure you have multiple forms of ID verification - I ended up sending my driver's license, passport, AND birth certificate. For address verification, I included utility bills from the last 3 months, my lease agreement, and even a bank statement. The wage verification was trickier - I had to contact my previous employers to get official wage statements since my paystubs weren't detailed enough. Also, definitely keep calling them even though it's frustrating. I finally got through after trying the early morning approach others mentioned. Hang in there - it's a pain but you'll get through it! 💪

Another thing that really helped me was creating a checklist and timeline for myself. I made a spreadsheet tracking what documents I sent, when I sent them, confirmation numbers, etc. EDD processes are slow but having everything documented made follow-up calls way more productive. Also, if you have any employment gaps or worked gig jobs (Uber, DoorDash, etc.), make sure you have documentation for those too - they're stricter about verifying all income sources now. The whole process took me about 6 weeks total but staying organized and persistent was key. You got this! 📋✨