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Avery Flores

CalWORKs payment delayed for February - anyone else not received their Cash Aid yet?

Has anyone gotten their CalWORKs payment for February deposited yet? I was supposed to receive mine on the 1st like usual but my EBT card still shows $0. This has never happened before and I'm freaking out because rent is due TODAY and I promised my landlord I'd have it! Called the customer service line but got disconnected after waiting 45 minutes. My worker never picks up either. Is anyone else experiencing a delay with their Cash Aid this month or is it just me? My kids need food and I can't even buy groceries 🥺

mine came in yesterday afternoon actually, a day late. check again? sometimes the system is slow updating the balance on the website even when money is there

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Just checked again and still nothing. Did you get some kind of notice about the delay or did it just show up late?

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There's definitely something going on with payments this month. I work at a nonprofit that helps CalWORKs recipients, and we've had at least 7 clients call today with the same issue. From what I can gather, there was some kind of system update over the weekend that's causing delays for people who get their Cash Aid on the 1st. Most of our clients who were affected have now received their funds, but it's taking 1-2 days longer than usual.

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do you know how much longer? im in the same boat and i cant pay my bills!!!

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Based on what we're seeing, payments should be processed by tomorrow at the latest. If you haven't received it by then, you should definitely contact your worker. For urgent situations like rent payment, you can request an emergency payment, but you'd need to reach a worker directly to process that.

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This happened to me last month and I was PANICKING!! Turns out they were doing a "verification review" on my case without telling me. I finally got through to someone and they said they needed my kids' school attendance records even though nobody asked me for them! So frustrating. Did you submit your SAR7 on time? Sometimes they hold payments if they need more verification.

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I submitted my SAR7 three weeks ago and got confirmation it was received. I haven't gotten any notices requesting additional verification either. That's why I'm so confused!

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Try using Claimyr if you need to get through to a worker fast. I was in a similar situation last month when my benefits were delayed because of a "system error" and couldn't get through on the regular line. I used claimyr.com and they got me connected to a real person in like 15 minutes instead of waiting for hours. They even have a video showing how it works: https://youtu.be/jzISHxCPLwE My worker was able to see the issue immediately and released my funds within hours. Worth trying if you're desperate like I was!

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does that actually work tho? seems sketchy that you have to pay to talk to someone when its already a free service...

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It worked for me when I was desperate. I'd been trying for 3 days with no luck. It's not ideal having to pay anything, but when you're about to miss rent or can't buy food, sometimes it's worth it to get through immediately.

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Before you panic, check if you hit your Income Reporting Threshold (IRT) last month. Even a small increase in income that puts you over your IRT can delay your payment while they recalculate. Also, if you recently added or removed someone from your household, that can cause a delay in processing. Did you report any changes recently?

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No changes at all - same income, same household members. My IRT is $2,800 and I only made $1,640 last month so definitely didn't hit that. This is so strange!

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THEY DO THIS ON PURPOSE!!! every few months theres some kind of "glitch" or "system error" and somehow our money gets delayed. notice how they never make mistakes that give us EXTRA money early? only takes it away or makes it late. system working exactly how they want it to 😤

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I understand being frustrated, but I don't think it's intentional. Their computer systems are genuinely outdated. I remember a county worker telling me they still use programs from the 90s for some things.

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update: just got off phone with ebt customer service and they said theres a countywide delay for some recipients. they said all payments should process by tomorrow latest. might want to call your landlord and explain

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Thank you so much for the update! That's such a relief to hear. My landlord is pretty understanding so hopefully he'll give me the extra day. Did they say what caused the delay?

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something about system upgrade. the lady didn't really explain it well tbh

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i got mine today insted of yesterday to. but my frend still hasnt got hers. ithink its affecting alot of people

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Just a heads up - if this happens again and you're in danger of eviction, you can apply for emergency funds through CalWORKs. They have an emergency payment option that can be processed same-day in some counties if you're facing imminent eviction. You'd need to get documentation from your landlord though. Hope your payment comes through soon!

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I didn't know about the emergency payment option! That's really good to know for the future. Thank you so much for that information.

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UPDATE: My Cash Aid just showed up in my account a few minutes ago!!! Two days late but at least it's here. Sounds like it was a system-wide issue like several of you mentioned. Thanks everyone for your help and suggestions!

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glad it came thru! 👍

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about time! next time they should at least send a text or something to warn people

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