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Just a heads up - if this happens again and you're in danger of eviction, you can apply for emergency funds through CalWORKs. They have an emergency payment option that can be processed same-day in some counties if you're facing imminent eviction. You'd need to get documentation from your landlord though. Hope your payment comes through soon!
UPDATE: My Cash Aid just showed up in my account a few minutes ago!!! Two days late but at least it's here. Sounds like it was a system-wide issue like several of you mentioned. Thanks everyone for your help and suggestions!
my sister works for the county (not calworks tho) and she said they did upgrade their whole computer system last weekend and its causing ALL KINDS of problems across different benefit programs. she said they're working overtime trying to fix everything!!
UPDATE: Just checked my account and my payment just posted!! Finally showing as deposited not pending. Check your accounts everyone!!
this one time i got an email at like 3am about my calworks interview lol. freaked me out but everything was fine
Just wanted to update that my coworker had the same issue and she finally resolved it. What worked for her was requesting that the P-EBT cards be reissued with "care of" in the address. So instead of being addressed to "Child Name" they were addressed to "Child Name c/o Parent Name" which the post office then delivered without issue. When you finally get through on the P-EBT hotline, specifically ask for this. Also explain that the post office is refusing delivery to minors so they understand the situation. They might need supervisor approval but they can adjust the mailing format.
if u still cant get thru try the ebt card customer service number 877-328-9677 and hit option 4, sometimes that gets u a real person faster. also i heard they opening new round of p-ebt this summer so dont wait 2 long 2 get it fixed
Carmen Diaz
Make sure you're also documenting the identity theft issue separately from your CalWORKs case. Since this involves your child's SSN, you should: 1. File a report with the Federal Trade Commission at IdentityTheft.gov 2. Place a credit freeze with all three credit bureaus (yes, even for a child) 3. Contact the Social Security Administration to flag the number for monitoring As for your CalWORKs case, you have the right to request a Reasonable Accommodation as I mentioned before. But also ask specifically for your case to be marked with a Special Indicator for identity theft. This can help prevent automatic discontinuance during the computer processing of your recertification.
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Mateo Rodriguez
•Thank you so much, I didn't even think about putting a credit freeze for her. I'll definitely do that right away. And I'll ask about that Special Indicator - that sounds like exactly what I need. Really appreciate all this help!
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Aisha Abdullah
did u try going in person to the calworks office?? sometimes thats way better than trying to call. the workers at the front desk might be able to help u right there or at least tell u what forms to fill out
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