Just wanted to update that my coworker had the same issue and she finally resolved it. What worked for her was requesting that the P-EBT cards be reissued with "care of" in the address. So instead of being addressed to "Child Name" they were addressed to "Child Name c/o Parent Name" which the post office then delivered without issue. When you finally get through on the P-EBT hotline, specifically ask for this. Also explain that the post office is refusing delivery to minors so they understand the situation. They might need supervisor approval but they can adjust the mailing format.

if u still cant get thru try the ebt card customer service number 877-328-9677 and hit option 4, sometimes that gets u a real person faster. also i heard they opening new round of p-ebt this summer so dont wait 2 long 2 get it fixed

@original poster - I'm glad you got your benefits replaced! Just a heads-up though - technically CalWORKs benefits are supposed to be used for the specified benefit period, and moving large amounts to a personal bank account could potentially be flagged in an audit. I understand completely why you did it given what happened, but just be aware that in rare cases, workers might question this practice during redetermination.For additional security, consider requesting a new EBT card with a different card number entirely. The old one might be compromised in a database somewhere.

Oh I didn't know that could be an issue. Thanks for the warning. I'll definitely request a new card altogether. Do you know if there's any way to block certain types of transactions? Like I never use my card at ATMs but that's where most thefts happen, right?

Also, when you talk to your CalWORKs worker about adding your baby to your case, ask about the CalWORKs Special Needs Pregnancy/Newborn Supplement. Since your baby was born before January 1st, you should be eligible for additional funds. It's not a lot (around $100), but every bit helps right now. And don't forget you're exempt from Welfare to Work requirements for the first 12 months after giving birth, so you don't need to worry about those participation hours right now.

btw make sure u check ur balance everyday!!! thats what i do now. if they steal it u want to catch it right away. and never keep all ur money on the card, i always take mine out as soon as it hits the account

Just following up - were you able to get this resolved? One additional thought: could your worker have been referring to the CalWORKs Housing Support Program? Some of those housing assistance components have time limits that might be around 9 months, but that would be separate from your regular Cash Aid.Also, if you're being told incorrect information, remember you can file for a fair hearing. You have 90 days from any negative action to request this, and it's your right to have your case reviewed by an Administrative Law Judge who is separate from the county.

I finally got through yesterday! Turns out my worker WAS confused. She mixed up my case with someone else who was in some special refugee program that does have different time limits. She apologized and confirmed I'm still eligible and don't need to take any 3-month break. Such a relief! Thanks everyone for your help and support!

oh i forgot to say make sure u ask for childcare assistance too since ur working part time! calworks can pay for it while ur working those 20 hrs

Great point! OP, make sure to ask about CalWORKs Childcare. Since you have a 4-year-old and you're working, you qualify for subsidized childcare. They'll cover your childcare costs during your working hours AND during any Welfare to Work activities you need to complete. Just make sure to use a licensed provider or a TrustLine registered provider if using family/friend care.