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Make sure you're also documenting the identity theft issue separately from your CalWORKs case. Since this involves your child's SSN, you should: 1. File a report with the Federal Trade Commission at IdentityTheft.gov 2. Place a credit freeze with all three credit bureaus (yes, even for a child) 3. Contact the Social Security Administration to flag the number for monitoring As for your CalWORKs case, you have the right to request a Reasonable Accommodation as I mentioned before. But also ask specifically for your case to be marked with a Special Indicator for identity theft. This can help prevent automatic discontinuance during the computer processing of your recertification.
Just a heads up - if this happens again and you're in danger of eviction, you can apply for emergency funds through CalWORKs. They have an emergency payment option that can be processed same-day in some counties if you're facing imminent eviction. You'd need to get documentation from your landlord though. Hope your payment comes through soon!
UPDATE: My Cash Aid just showed up in my account a few minutes ago!!! Two days late but at least it's here. Sounds like it was a system-wide issue like several of you mentioned. Thanks everyone for your help and suggestions!
my sister works for the county (not calworks tho) and she said they did upgrade their whole computer system last weekend and its causing ALL KINDS of problems across different benefit programs. she said they're working overtime trying to fix everything!!
UPDATE: Just checked my account and my payment just posted!! Finally showing as deposited not pending. Check your accounts everyone!!
this one time i got an email at like 3am about my calworks interview lol. freaked me out but everything was fine
Caleb Bell
One more thing to check - look at your EBT transaction history around the date your benefits normally get deposited. Sometimes the correct amount will be deposited even if BenefitsCal hasn't updated to show the new amount. The actual payment system and the customer portal don't always sync up perfectly.
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Kaitlyn Jenkins
•That's a great idea! My deposit isn't scheduled until the 3rd, so I can't check that yet, but I'll definitely look when the time comes. Hopefully it updates before then anyway.
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Rhett Bowman
did u check ur income reporting threshold (IRT) on the sar7? if u went over that number even for 1 month they might not increase ur benefits
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Kaitlyn Jenkins
•No, I'm definitely under my IRT. My hours got cut at work so I'm making less now, not more. That's why she said my benefits would go up.
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