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I'm sorry your going thru this! This whole system is BROKEN!!! My cash aid got stolen twice in 3 months and the 2nd time they accused ME of fraud!!! Had to wait almost 3 months to get my $$ back and almost got evicted. They don't care about us AT ALL. And why are we still using this garbage BofA system that keeps getting hacked??? Some states have switched to digital wallets but CA is still using this 1990s technology. Makes me so mad!!
OMG they accused you of fraud?! That's my biggest fear. Did you have to do anything special to prove it wasn't you? I'm so paranoid they're going to deny my claim.
Yeah they said the transactions happend to close together or something? Like I somehow took all my money out twice in 2 different locations 10 min apart. Had to get all kinds of proof I was at work during those times. Complete nightmare!!!!
have u tried asking for cash assistance under the homeles assistance program while waitng? my worker said i qualified for temporary HA payment even tho i wasnt homeless yet but was at risk bcuz of the theft. got $450 emergency cash within 1 day
Wait really? I didn't know that was an option! Do you have to be actually facing eviction or just at risk? My landlord gave me until the 10th before starting eviction proceedings.
Mine starts with J too and I got it yesterday! Check your EBT balance not just BenefitsCal. My account online still doesn't show it but the money is definitely on my card. I bank with Chase and got a deposit notification when it hit, that's how I knew to check. It might depend on what office handles your case too - I'm under the Clovis office even though we're all Fresno County.
Thanks for letting me know! I'm under the downtown Fresno office. I'll keep checking my card directly. Did you get a separate letter or anything about it?
No letter at all! Just the money showed up. I didn't get any notification except from my bank when the deposit hit my EBT account.
Wat is the school age supplement???? Is this different from regular CalWORKs? I have 3 kids and never heard of this but we get cash aid. Do I need to apply for something extra?? Nobody told me about any school money!!!
It's an automatic supplement for families with school-age children who receive CalWORKs. You don't need to apply separately. It's meant to help with school supplies, clothing, etc. Each eligible child (4-18 years old) should get $439 this year. If you get regular Cash Aid and have eligible children, you should receive it automatically based on the alphabetical schedule they're using.
Omg thank u!! Nobody ever explained this to me. My kids are 5, 7 and 12 so they should all qualify. Going to check my EBT card right now!
Final update: Finally got through to a worker (used that Claimyr service someone suggested and it actually worked). Turns out they needed verification of my new rent amount after I moved last month, but the notice went to my old address! The worker was able to take my verbal statement about the new rent and reset my CalFresh. Benefits should be available tomorrow. She also updated my address in all their systems so I don't miss future notices. Check your address on file if you moved recently!
Good to hear you got it resolved! This happens more often than it should with address changes. For anyone reading this in the future: whenever you move, make sure you update your address in BOTH BenefitsCal AND directly with your county office. Sometimes the systems don't communicate well with each other. Also, set up text alerts if your county offers them - they'll often text you about missing documents before they discontinue benefits.
thanks for the update! im going to check if thats my problem too, i did move 2 months ago and updated it online but maybe they still sent something to my old place
did u check ur income reporting threshold (IRT)? if u made more money than ur IRT amount even for just 1 month they can cut ur food stamps but usually not the cash aid for some reason
No, my income has been the same for months. But good point about the IRT - for anyone else reading this, your IRT is on your approval notices and you have to report if you go over that amount even if it's not time for your SAR7!
Andre Moreau
One more thing to try while you're working on the hearing process: Call the CalWORKs office first thing when they open (usually 8am) on Monday morning. The call volume is typically lowest then. Ask specifically for a "Case Review Due to Discontinued Benefits Despite Timely Document Submission." Use those exact words. This triggers a different workflow than a general inquiry and often gets faster attention. Also send an email to your county's general welfare email address with "URGENT: Wrongful Discontinuance" in the subject line. Include your case number, the dates you submitted documents (all methods), and request immediate review and backdating of benefits. The more paper trail you create, the better.
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Ethan Moore
•This is excellent advice. I'd also recommend contacting your local legal aid office - they often have advocates who can help with CalWORKs cases and they know exactly which regulations to cite. Search for "[your county] legal aid services" and look for their benefits assistance program.
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Carmen Vega
Just sharing what worked for me with Claimyr since someone asked. I was skeptical too but it actually did get me through to my worker. What it does is call the county office for you, navigate all the annoying menus, wait on hold, and then call your phone when it reaches a real person. I was able to explain my situation and got my benefits restored within 3 days (including backpay for the missed month). Definitely worth it when you're desperate. Check out their demo at claimyr.com - you can see exactly how it works before deciding.
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Mateo Sanchez
•Thanks for sharing more details. I'm going to try the early Monday morning call first, but if that doesn't work, I'll look into this. At this point, I just need to speak to an actual human being who can help!
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