Quick update - I just used that Claimyr service I mentioned to get through to CalFresh about something else, and it worked great. Got a call back in 20 minutes instead of waiting on hold forever. If you're busy with work and can't sit on hold, definitely check it out.

Update: I took everyone's advice and called about combining our cases. It took forever to get through (wish I'd seen that Claimyr suggestion earlier!), but I finally got someone helpful. They're reviewing our case to combine everyone into one household since we do all eat together. The worker said our benefit should increase significantly - instead of $23 for me/daughter and about $120 for my parents, we should get around $380 for all four of us! Thanks everyone for helping me understand this wasn't about adding my daughter to their case, but fixing how our household was set up in the first place!

did u check ur email spam 2? sometimes they send notices there and u miss them

UPDATE: Just wanted to let everyone know I finally got through using that Claimyr service someone mentioned. Turns out there was a system glitch where my SAR7 was received but my verification documents weren't attached properly (even though they showed as uploaded on my end). The worker was able to see my submission date and reattached my documents. My benefits should be reinstated within 3 business days and they're issuing the payment I missed! Don't give up if this happens to you - keep trying to reach someone and make sure you have your submission confirmation ready to prove you did everything on time.

This is great news! The warehouse management certification is perfect since it builds on his current experience. Make sure he keeps all his pay stubs and gets his work hours verified monthly using the WTW hours verification form. And congratulations on getting everything sorted out - this is exactly how the program is supposed to work when the communication issues get fixed!

Glad it worked out for u but still be careful, keep copies of EVERYTHING they give u and take pictures of anything you turn in. Don't trust them to keep track of your stuff!

my neighbor said she got her extra money last week but she had to call like 5 times first!!!

UPDATE: I finally got through to someone at the county office this morning! The worker confirmed there was a system error that affected my case and a bunch of others. She put in for an emergency payment that should be on my EBT card within 48 hours. She also said they're working on fixing everyone else's cases too, but it's a manual process so it's taking time. If anyone else is having this issue, definitely keep calling until you get through!

ok so i work in a community org that helps ppl with calworks and this is super common with BenefitsCal. the county and state systems dont talk to each other right. but here's what u need to know - as long as u submitted ur SAR7 before the due date ur benefits have to continue even if they havent processed it yet. its the law. so dont panic and DONT start a new application!!!!

UPDATE: I finally got through to a worker! She confirmed my case is still active and the recertification is in process. She said they're having major issues with BenefitsCal showing cases as missing during recertification. My interview is scheduled for next Monday. Thank you all for the help and keeping me from panicking and starting a new application!