CalWorks

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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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ok so i work in a community org that helps ppl with calworks and this is super common with BenefitsCal. the county and state systems dont talk to each other right. but here's what u need to know - as long as u submitted ur SAR7 before the due date ur benefits have to continue even if they havent processed it yet. its the law. so dont panic and DONT start a new application!!!!

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NeonNomad

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UPDATE: I finally got through to a worker! She confirmed my case is still active and the recertification is in process. She said they're having major issues with BenefitsCal showing cases as missing during recertification. My interview is scheduled for next Monday. Thank you all for the help and keeping me from panicking and starting a new application!

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Dmitry Volkov

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Great news! Make sure to prepare for your interview by having your income verification, childcare expenses, and any other documents they might ask about. Also, ask during the interview if they can add a note to your case about the BenefitsCal display issue so you don't have to go through this again next recertification.

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Good! Now document EVERYTHING. Write down who you talked to, date and time of the call, and what they said. The system is so broken you need proof of everything!!

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Andre Moreau

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One more thing to try while you're working on the hearing process: Call the CalWORKs office first thing when they open (usually 8am) on Monday morning. The call volume is typically lowest then. Ask specifically for a "Case Review Due to Discontinued Benefits Despite Timely Document Submission." Use those exact words. This triggers a different workflow than a general inquiry and often gets faster attention. Also send an email to your county's general welfare email address with "URGENT: Wrongful Discontinuance" in the subject line. Include your case number, the dates you submitted documents (all methods), and request immediate review and backdating of benefits. The more paper trail you create, the better.

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Ethan Moore

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This is excellent advice. I'd also recommend contacting your local legal aid office - they often have advocates who can help with CalWORKs cases and they know exactly which regulations to cite. Search for "[your county] legal aid services" and look for their benefits assistance program.

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Carmen Vega

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Just sharing what worked for me with Claimyr since someone asked. I was skeptical too but it actually did get me through to my worker. What it does is call the county office for you, navigate all the annoying menus, wait on hold, and then call your phone when it reaches a real person. I was able to explain my situation and got my benefits restored within 3 days (including backpay for the missed month). Definitely worth it when you're desperate. Check out their demo at claimyr.com - you can see exactly how it works before deciding.

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Mateo Sanchez

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Thanks for sharing more details. I'm going to try the early Monday morning call first, but if that doesn't work, I'll look into this. At this point, I just need to speak to an actual human being who can help!

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Thank you so much for this information. I'm going to ask about retroactive benefits specifically. I did apply for CalFresh separately and that got updated properly, but for some reason CalWORKs is stuck. I'll definitely bring up the WTW program too since I'm actively looking for work.

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mine took 6 weeks to update and i had to borrow money for rent its so messed up

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AstroAce

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my neighbor said she got her extra money last week but she had to call like 5 times first!!!

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Luca Russo

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UPDATE: I finally got through to someone at the county office this morning! The worker confirmed there was a system error that affected my case and a bunch of others. She put in for an emergency payment that should be on my EBT card within 48 hours. She also said they're working on fixing everyone else's cases too, but it's a manual process so it's taking time. If anyone else is having this issue, definitely keep calling until you get through!

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Aisha Mahmood

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thx for the update! gonna call about mine now

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Mateo Sanchez

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So glad you got it resolved! The squeaky wheel gets the grease with CalWORKs for sure. Never give up on getting what you're entitled to receive.

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Cass Green

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Final update: Finally got through to a worker (used that Claimyr service someone suggested and it actually worked). Turns out they needed verification of my new rent amount after I moved last month, but the notice went to my old address! The worker was able to take my verbal statement about the new rent and reset my CalFresh. Benefits should be available tomorrow. She also updated my address in all their systems so I don't miss future notices. Check your address on file if you moved recently!

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Madison Tipne

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Good to hear you got it resolved! This happens more often than it should with address changes. For anyone reading this in the future: whenever you move, make sure you update your address in BOTH BenefitsCal AND directly with your county office. Sometimes the systems don't communicate well with each other. Also, set up text alerts if your county offers them - they'll often text you about missing documents before they discontinue benefits.

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Malia Ponder

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thanks for the update! im going to check if thats my problem too, i did move 2 months ago and updated it online but maybe they still sent something to my old place

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did u check ur income reporting threshold (IRT)? if u made more money than ur IRT amount even for just 1 month they can cut ur food stamps but usually not the cash aid for some reason

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Cass Green

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No, my income has been the same for months. But good point about the IRT - for anyone else reading this, your IRT is on your approval notices and you have to report if you go over that amount even if it's not time for your SAR7!

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