CalWorks

Can't reach CalWorks? Claimyr connects you to a live DSS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

did u check ur email spam 2? sometimes they send notices there and u miss them

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Yeah I checked everywhere - spam, trash, all my folders. Nothing from them except the original confirmation when I submitted the SAR7. That's what makes this so frustrating!

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UPDATE: Just wanted to let everyone know I finally got through using that Claimyr service someone mentioned. Turns out there was a system glitch where my SAR7 was received but my verification documents weren't attached properly (even though they showed as uploaded on my end). The worker was able to see my submission date and reattached my documents. My benefits should be reinstated within 3 business days and they're issuing the payment I missed! Don't give up if this happens to you - keep trying to reach someone and make sure you have your submission confirmation ready to prove you did everything on time.

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That's great news! This is exactly why documentation is so important when dealing with CalWORKs. Always keep those confirmation numbers and screenshots. Glad you got it resolved without having to reapply!

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This is great news! The warehouse management certification is perfect since it builds on his current experience. Make sure he keeps all his pay stubs and gets his work hours verified monthly using the WTW hours verification form. And congratulations on getting everything sorted out - this is exactly how the program is supposed to work when the communication issues get fixed!

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Glad it worked out for u but still be careful, keep copies of EVERYTHING they give u and take pictures of anything you turn in. Don't trust them to keep track of your stuff!

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AstroAce

my neighbor said she got her extra money last week but she had to call like 5 times first!!!

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UPDATE: I finally got through to someone at the county office this morning! The worker confirmed there was a system error that affected my case and a bunch of others. She put in for an emergency payment that should be on my EBT card within 48 hours. She also said they're working on fixing everyone else's cases too, but it's a manual process so it's taking time. If anyone else is having this issue, definitely keep calling until you get through!

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thx for the update! gonna call about mine now

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So glad you got it resolved! The squeaky wheel gets the grease with CalWORKs for sure. Never give up on getting what you're entitled to receive.

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ok so i work in a community org that helps ppl with calworks and this is super common with BenefitsCal. the county and state systems dont talk to each other right. but here's what u need to know - as long as u submitted ur SAR7 before the due date ur benefits have to continue even if they havent processed it yet. its the law. so dont panic and DONT start a new application!!!!

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NeonNomad

UPDATE: I finally got through to a worker! She confirmed my case is still active and the recertification is in process. She said they're having major issues with BenefitsCal showing cases as missing during recertification. My interview is scheduled for next Monday. Thank you all for the help and keeping me from panicking and starting a new application!

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Great news! Make sure to prepare for your interview by having your income verification, childcare expenses, and any other documents they might ask about. Also, ask during the interview if they can add a note to your case about the BenefitsCal display issue so you don't have to go through this again next recertification.

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Good! Now document EVERYTHING. Write down who you talked to, date and time of the call, and what they said. The system is so broken you need proof of everything!!

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One more thing to try while you're working on the hearing process: Call the CalWORKs office first thing when they open (usually 8am) on Monday morning. The call volume is typically lowest then. Ask specifically for a "Case Review Due to Discontinued Benefits Despite Timely Document Submission." Use those exact words. This triggers a different workflow than a general inquiry and often gets faster attention. Also send an email to your county's general welfare email address with "URGENT: Wrongful Discontinuance" in the subject line. Include your case number, the dates you submitted documents (all methods), and request immediate review and backdating of benefits. The more paper trail you create, the better.

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This is excellent advice. I'd also recommend contacting your local legal aid office - they often have advocates who can help with CalWORKs cases and they know exactly which regulations to cite. Search for "[your county] legal aid services" and look for their benefits assistance program.

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Just sharing what worked for me with Claimyr since someone asked. I was skeptical too but it actually did get me through to my worker. What it does is call the county office for you, navigate all the annoying menus, wait on hold, and then call your phone when it reaches a real person. I was able to explain my situation and got my benefits restored within 3 days (including backpay for the missed month). Definitely worth it when you're desperate. Check out their demo at claimyr.com - you can see exactly how it works before deciding.

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Thanks for sharing more details. I'm going to try the early Monday morning call first, but if that doesn't work, I'll look into this. At this point, I just need to speak to an actual human being who can help!

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