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This is great news! The warehouse management certification is perfect since it builds on his current experience. Make sure he keeps all his pay stubs and gets his work hours verified monthly using the WTW hours verification form. And congratulations on getting everything sorted out - this is exactly how the program is supposed to work when the communication issues get fixed!
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Also, when you talk to your CalWORKs worker about adding your baby to your case, ask about the CalWORKs Special Needs Pregnancy/Newborn Supplement. Since your baby was born before January 1st, you should be eligible for additional funds. It's not a lot (around $100), but every bit helps right now. And don't forget you're exempt from Welfare to Work requirements for the first 12 months after giving birth, so you don't need to worry about those participation hours right now.
I had no idea about the newborn supplement! My worker never mentioned that. Is that something different from the diaper money someone else mentioned? And thank you for reminding me about the WTW exemption - I was worried about that too since I obviously can't work right now.
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i work wtih homeless clients and see this CONSTANTLY. It's not just phones - I've seen them discontinue for verifying small amounts in Cash App, Venmo, or asking for receipts for things people bought months ago. The system is absolutely DESIGNED to create barriers. Your friend should file for a hearing AND submit the verification. But here's the truth - even after he fixes this, they'll find something else to question in a few months. Tell him to DOCUMENT EVERYTHING. Save every receipt, every letter, take notes during phone calls with date/time/worker name. The county workers have impossible caseloads so they look for any reason to close cases and reduce their workload. It's disgusting but that's how the system operates now.
I understand your frustration, but as a former eligibility worker, I want to clarify something. Most workers aren't trying to close cases to reduce workload - in fact, closing cases often creates MORE work (hearings, restoration requests, supervisory reviews). The verification requirements come from federal and state auditors who monitor counties for error rates. When counties have high error rates (benefits issued incorrectly), they face penalties. That's why verification has gotten stricter. That said, I agree with documenting everything. Good record-keeping is essential when navigating any benefits system.
Update: I talked to my roommate and helped him understand what probably happened. We're putting together documentation about his phone today, and he's going to try to visit the office in person tomorrow morning. I'm also going to help him write a statement explaining that he misunderstood the verification requirement. Thanks everyone for the advice - I'll let you know what happens after he talks to them!
Good plan! In-person is definitely the way to go for urgent issues like this. Make sure he brings ID and his case number if he has it. Sometimes you can get lucky and meet with a worker the same day. Wishing him the best of luck!
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oh i forgot to say make sure u ask for childcare assistance too since ur working part time! calworks can pay for it while ur working those 20 hrs
Great point! OP, make sure to ask about CalWORKs Childcare. Since you have a 4-year-old and you're working, you qualify for subsidized childcare. They'll cover your childcare costs during your working hours AND during any Welfare to Work activities you need to complete. Just make sure to use a licensed provider or a TrustLine registered provider if using family/friend care.
Eduardo Silva
@original poster - I'm glad you got your benefits replaced! Just a heads-up though - technically CalWORKs benefits are supposed to be used for the specified benefit period, and moving large amounts to a personal bank account could potentially be flagged in an audit. I understand completely why you did it given what happened, but just be aware that in rare cases, workers might question this practice during redetermination.For additional security, consider requesting a new EBT card with a different card number entirely. The old one might be compromised in a database somewhere.
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Malik Jenkins
Oh I didn't know that could be an issue. Thanks for the warning. I'll definitely request a new card altogether. Do you know if there's any way to block certain types of transactions? Like I never use my card at ATMs but that's where most thefts happen, right?
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