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Just following up - were you able to get this resolved? One additional thought: could your worker have been referring to the CalWORKs Housing Support Program? Some of those housing assistance components have time limits that might be around 9 months, but that would be separate from your regular Cash Aid.Also, if you're being told incorrect information, remember you can file for a fair hearing. You have 90 days from any negative action to request this, and it's your right to have your case reviewed by an Administrative Law Judge who is separate from the county.
I finally got through yesterday! Turns out my worker WAS confused. She mixed up my case with someone else who was in some special refugee program that does have different time limits. She apologized and confirmed I'm still eligible and don't need to take any 3-month break. Such a relief! Thanks everyone for your help and support!
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SSI is such a pain with reviews!!! my brother has been on SSI for 10 years and sometimes they do short forms by mail and sometimes they make him go in person. last time they made him see their doctor too even tho nothing changed with his condition. total waste of time!!! and then i got so confused cuz i thought his CalWORKs would be affected too but thats county and SSI is federal so theyre different systems. the whole thing is way too complicated!!!!
Just to clarify something important about CalWORKs and SSI that might help others reading this thread: If you receive SSI, you're excluded from the CalWORKs assistance unit, but your children can still receive CalWORKs benefits if they qualify. This is what's happening in the original poster's situation. The confusing part is that while you report your SSI income to CalWORKs, it's not counted against your children's eligibility the same way earned income would be. It's subjected to different income calculation rules. Also, legitimate SSI reviews follow a predictable pattern. Medical CDRs can be scheduled anywhere from every 18 months to every 7 years depending on your condition, while SSI redeterminations (financial reviews) typically happen every 1-3 years. But they ALWAYS send written notification first.
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Just so u no they will only replace stolen benefits ONCE per year now. They changed the rules in January. So if this happens again in the next 12 months ur out of luck...
That's not entirely accurate. The once-per-year limit applies to SNAP/CalFresh benefits, not CalWORKs Cash Aid. CalWORKs follows different rules because it's state-administered. They can replace stolen cash aid multiple times, but they will investigate more thoroughly after the first claim. That said, it's extremely important to protect your new card - never use it at gas pumps (go inside to pay), cover the keypad when entering PIN, and check for card skimmers at any ATM you use.
UPDATE: I got a call back from my county office! They're expediting my claim because I have an immediate need (rent due) and they're issuing emergency benefits that should be available by tomorrow. I have to go to the office first thing in the morning to sign the GEN 1000 form and bring any evidence I have. They also suggested filing a police report which I'm going to do online tonight. Thank you everyone for your help! I'll update again once everything is resolved for anyone who might have this problem in the future.
That's great news! Make sure to change your PIN immediately when you get your new card, and be careful about where you use it. Avoid sketchy ATMs, gas pumps, and always check for card skimmers (little devices attached to the card reader). I'd also recommend withdrawing your cash all at once from inside a bank rather than making multiple ATM transactions. Please let us know how it goes!
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also change ur pin number as soon as u get ur new card!!! and NEVER use the same pin for anything else. my worker told me lots of ppl use the same pin for everything and thats how they get hacked sometimes
You're right - I've been using the same PIN for everything 🤦♀️ Definitely changing that when I get the new card!
Just wanted to update everyone - I went through something similar last month and finally got my money back yesterday. Here's what worked: 1) Filed police report right away 2) Submitted the EBT 2259 form to my CalWORKs office 3) Called EVERY SINGLE DAY to check status 4) Asked to speak to a supervisor when they kept giving me the runaround 5) Contacted my county supervisor's office (found contact info on county website) who helped expedite things. Total time: 16 days from theft to replacement. Not great but better than some horror stories I've heard. Stay persistent!
Thank you for sharing this timeline - it helps set my expectations. I'll definitely be calling daily and I never thought about contacting my county supervisor if things drag on. I'll try all of these strategies!
Fatima Al-Suwaidi
What probably happened was that your friend's child turned 3, so they lost the diaper money for that child. My sister just went through this - she has 3 kids and when her middle one turned 3 in April, the benefit dropped by $115 starting in May. But she still gets it for her youngest who's 1. Sometimes the notices about these changes are really confusing too - they just say something like "your cash aid amount has changed" without clearly explaining it's because of the diaper benefit age limit.
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Zoe Papanikolaou
•That makes so much sense actually. Her oldest just turned 3 and she has a 6 month old. So she probably just lost it for ONE kid but still gets it for the baby. I feel so much better, thanks for explaining it that way!
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Dylan Cooper
my cousin whos a eligibility worker says theres BIG changes coming to calworks but not till next year. something about making the welfare to work hours different and maybe changing the 48 month time limit. but nothing about ending the extra benefits right now
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Liam Fitzgerald
•While there are always policy discussions happening, no major CalWORKs program changes have been officially announced for next year. The current program structure, including the 48-month time limit and WTW participation requirements, remains in effect. It's best to rely on official notices from your county office rather than secondhand information, even from relatives who work in the system. Policy discussions often happen internally long before any changes are implemented, and many proposed changes never actually go into effect.
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