CalWorks

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One important update - as of January 2025, if your CalWORKs benefits are stolen, you can now apply for one-time replacement funds. There's a form called "EBT-2255" that you need to fill out within 10 days of discovering the theft. You'll need to file a police report too. But it's definitely better to prevent theft in the first place. Beyond changing your PIN, check if your county offers direct deposit of CalWORKs benefits to your personal bank account instead of the EBT card. Not all counties offer this yet, but it's worth asking your worker about.

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Really??? This is the first I'm hearing about replacement benefits! That makes me feel a little better. I'll ask about direct deposit at my next appointment.

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Mei Lin

After helping you all research this - here's what I found from the official CalWORKs guidelines: 1. PIN changes: Can be done anytime by calling 1-877-328-9677 2. Immediate transfer: Yes, you can (and should) transfer money immediately after deposit 3. Replacement benefits: Available once per year, up to the amount stolen 4. Reporting timeframe: Must report theft within 10 days 5. Direct deposit: Available in some counties as a safer alternative The "day before" theory isn't official advice - but regularly changing your PIN is still recommended. Hope this helps everyone!

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Thank you for gathering all this info! I just called and changed my PIN. I'll definitely be withdrawing all my money as soon as my benefits hit my card too.

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Since no one's addressed this directly yet - it's very unlikely both cards will get $391 EVERY month. That initial amount could be: 1) One card is Cash Aid, one is CalFresh (most likely) 2) Retroactive benefits from your application date 3) A combination of current month + prorated amount from application date Your actual ongoing monthly benefit depends on your family size, income, and county of residence. For a parent with one or two children with minimal income, $391 sounds about right for CalFresh, but Cash Aid would likely be different. Once you sort out which card is which, put a label on them so you don't mix them up! The Cash Aid can be used anywhere, but CalFresh can only be used for food items. Using the wrong card at the wrong place is a common mistake that causes a lot of stress.

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Thanks for the detailed explanation! Labeling the cards is such a smart idea - I'm going to do that right away. I need to be super careful with these benefits because we really depend on them right now.

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Liam Duke

u need to check the balance on each card separately cause the amounts will be diffrent each month depending on if u reported any income on ur SAR7!!! If u miss reporting income ur benefits will get cut off real fast so DONT FORGET to turn in ur SAR7 every 6 months!!!! i lernded that lesson the hard way lol

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SAR7 is no joke! I got discontinued last yr cause I was 3 days late with mine. took like a month to get back on

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One more thing to check - look at your EBT transaction history around the date your benefits normally get deposited. Sometimes the correct amount will be deposited even if BenefitsCal hasn't updated to show the new amount. The actual payment system and the customer portal don't always sync up perfectly.

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That's a great idea! My deposit isn't scheduled until the 3rd, so I can't check that yet, but I'll definitely look when the time comes. Hopefully it updates before then anyway.

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did u check ur income reporting threshold (IRT) on the sar7? if u went over that number even for 1 month they might not increase ur benefits

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No, I'm definitely under my IRT. My hours got cut at work so I'm making less now, not more. That's why she said my benefits would go up.

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One more important thing - if you do end up having your benefits discontinued because of the late SAR 7, you have the right to request a "restoration of aid" once you submit the completed form. This is different from having to reapply completely. Make sure to specifically ask about this if they tell you your benefits will be cut off. Also, if you're in a Welfare to Work program with CalWORKs, make sure your WTW specialist knows about any potential benefit delay, as it could impact other services like childcare assistance.

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I didn't know about the "restoration of aid" option - thank you for mentioning that! I am in a Welfare to Work program and taking classes, so I'll definitely make sure to let my WTW specialist know what's happening.

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did u check benefitscal to see if theres any notices about ur case? sometimes they post messages there before sending the actual letter

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I just checked BenefitsCal and don't see any messages or notices about my SAR 7 being late. I'm hoping that's a good sign.

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My cousin was on CalWORKs last year and she told me that when she filed her taxes, she got back almost $3,500! But she did have a part-time job for a few months, so that's probably why she qualified for the earned income thing. She said the tax place she went to was really good about explaining everything. I think it was one of those free tax help places.

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Wow that's a lot! Did she say which free tax place she went to? I need to find one near me.

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For everyone in this thread - here's a simple breakdown: 1. If you had ANY earned income: File taxes to claim EITC and Child Tax Credit 2. If you had ZERO earned income but have dependent children: Still file to claim the refundable portion of the Child Tax Credit and California state credits 3. If you had ZERO earned income and NO dependents: You probably won't get a refund unless you had taxes withheld from some other income source To find free tax help: - Call 211 for VITA locations near you - Visit irs.gov/vita - Ask at your county CalWORKs office for referrals Most important: Tax refunds DO NOT count as income for CalWORKs and don't need to be reported!

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Thank you SO much for breaking it down like this! I definitely fall into category #2. I'm going to call 211 tomorrow to find the closest VITA location. I appreciate everyone's help!

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ur mom wants u to commit welfare fraud lol thats crazy. dont do it

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Beth Ford

RIGHT?! My mom tried to tell me the same thing! Parents sometimes give the worst advice when it comes to benefits because they're stuck in old thinking about how the system works. The rules have changed a lot and now there are actual programs to help people transition to work!

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sooo did u end up reporting ur job?? what happened with ur benefits??

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Yes! I reported it yesterday after reading everyone's advice. My worker actually seemed happy I was working and explained about the transitional Medi-Cal program. She said my cash aid will go down but not disappear completely because of the income disregards someone mentioned. And I'll keep my Medi-Cal for at least a year even if I find a better job! Such a relief!

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To summarize the correct information about child support and CalWORKs: 1. When you receive CalWORKs, you're required to cooperate with child support collection unless you have an approved "good cause" exemption (typically for domestic violence situations). 2. The Local Child Support Agency (LCSA) collects payments from the non-custodial parent. 3. California provides a "disregard" payment of $100 for one child or $200 for two or more children that you receive without affecting your Cash Aid amount. 4. The remainder of collected child support reimburses the county for providing your Cash Aid benefits. 5. You'll receive a California Child Support Card (blue card) in the mail where the disregard amounts will be deposited monthly. This is separate from your EBT card. 6. Once you stop receiving CalWORKs, you should receive the full child support amount directly. 7. You can check your child support case status at childsupport.ca.gov or by calling 1-866-901-3212. It typically takes 30-45 days after CalWORKs approval for the DCSS system to process everything and begin payments, assuming the non-custodial parent is already in the system and paying.

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Thank you so much for this detailed explanation! This is exactly what I needed to know. I'll check the website to see if I can create an account to track everything.

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Kinda related question - does anyone know if receiving the $100 disregard payment affects other benefits like CalFresh or Medi-Cal? I'm waiting on my blue card too and worried if this small amount will mess up my other benefits.

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Good question! The $100/$200 child support disregard does NOT count as income for CalFresh or Medi-Cal eligibility. It's specifically excluded from income calculations for both programs. So receiving that money won't reduce your food benefits or affect your healthcare coverage.

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mine too!! got mine at 6 something this morning...wish they would just tell us when theres gonna be delays instead of making us panic!

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THEY DO THIS ON PURPOSE!! They want us stressed out and panicking so we'll make mistakes on our paperwork and they can cut our benefits. Happened to my sister last year!

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I'm glad to hear everyone's benefits came through! For future reference, the official statewide EBT customer service line (877-328-9677) sometimes has information about system delays that your local county office may not share proactively. It might be worth calling that number first when you experience delays, as they can confirm if it's a statewide issue or something specific to your case. Also, if anyone needs to contact their county worker quickly about time-sensitive issues like this, having a reliable way to get through the phone system is essential. Keep documentation of any late fees or financial impacts these delays cause - in some cases, you can request assistance if the delay causes financial hardship.

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Thanks for all the advice! I've saved that number in my phone for future reference. And I'll definitely keep better documentation going forward.

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I had this EXACT same issue last month!!! So frustrating. I think they're doing some kind of system update. My worker told me they're transitioning to a new platform and there's going to be glitches for a while. Just call the EBT customer service and check your balance there, don't rely on the website right now. And DEFINITELY document everything - take screenshots of any errors you see. My Cash Aid was there even though I couldn't see any transactions online for almost a week.

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UPDATE: Thanks everyone for your help! Turns out I was looking in the wrong place (BenefitsCal instead of the EBT website). Once I checked the actual EBT website everything was there. And my Cash Aid was on my card all along - I was able to withdraw it and pay my rent. So relieved! The system is so confusing with all these different websites and logins.

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So glad it worked out! Yeah the whole system is super confusing with too many different websites.

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I've been on CalWORKs for 3 years now, and here's what I've learned about the reporting system: 1. SAR7 is due twice a year (Semi-Annual Report) 2. It's always due on the 5th of your reporting month 3. BenefitsCal should show your next due date, but it's not always reliable 4. The physical form usually arrives by mail 3-4 weeks before it's due 5. You can also download and print it from the BenefitsCal website 6. You can submit it online through BenefitsCal, in person, by mail, or in drop boxes 7. Always keep a copy or take pictures of what you submit 8. If you don't receive the form, you're still responsible for submitting it The most reliable way to know is to ask your worker during your approval interview which months you'll need to report. Then just remember it's every 6 months from there. Set multiple reminders so you don't forget!

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This is so helpful!! Thank you for breaking it down so clearly. I'm definitely going to take pictures of everything I submit from now on. Does the online submission through BenefitsCal work well? I'd rather do that than mail it or go to the office.

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The online submission through BenefitsCal works pretty well now (they improved it a lot since 2023). Just make sure you get a confirmation number and screenshot it as proof. One thing to watch out for - if you have income to report, make sure you upload those pay stubs separately. The system sometimes glitches if you try to attach too many documents at once.

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my casewrker told me its always the same 2 months for everyone on calworks. in my county everyone does January and July SAR7. maybe its different in other countys tho?

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That's not correct. SAR7 months are based on when you were approved for CalWORKs, not a universal schedule. The reporting months are staggered to distribute the workload for county offices. Your specific reporting months should be listed on your approval notice and in your BenefitsCal account. It's important to verify your specific months rather than assuming everyone follows the same schedule.

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