How does CalWORKs disburse child support payments after approval?
I finally got my CalWORKs case approved last week (took almost 2 months!) and during my interview I signed the child support cooperation forms. My caseworker mentioned something about LCSA collecting payments from my ex, but she was rushing through everything and I didn't really understand how I'll actually get the money. Does anyone know if they send me a separate EBT card for child support? Or does it come as a check? And how much of the child support do I actually get to keep since I'm on Cash Aid? My ex is supposed to pay $450/month but someone told me I might only get $50 of that?? So confused about this whole process.
30 comments


Anastasia Ivanova
When you're receiving CalWORKs, most of the child support actually goes to the county to reimburse them for your Cash Aid. But California does have a "disregard" amount of $100 for one child or $200 for two or more children that you get to keep without affecting your cash benefits. You'll get a separate debit card called the California Child Support Card (looks different from your EBT card) where they'll deposit your disregard payment. The rest of the support payment goes to pay back the county for your Cash Aid. The Department of Child Support Services (DCSS) handles all this, not the CalWORKs office. They should be sending you information about your case and the debit card in the mail. You can also set up direct deposit instead of using their card if you prefer.
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Diego Flores
•Thank you for explaining! That's so frustrating that I only get $100 out of the $450. Does this mean my cash aid benefit won't go down at all since they're taking most of the child support? And how long does it usually take for the DCSS card to come in the mail? My ex already had a wage garnishment setup from before I applied for benefits.
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Sean Murphy
when i got calworks they gave me $50 for 1 kid from the child support my ex was paying. the rest went to the county. its dumb cuz ur ex thinks hes paying all this money for ur kid but the county keeps it and he still gets mad at u lol
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Diego Flores
•That's exactly what I'm worried about! He's going to think I'm getting all this money but I'm only getting a small portion. Does your ex get statements showing where the money goes?
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StarStrider
I'm going through this right now too. The $100/$200 disregard payment comes on a separate blue card from DCSS, not your regular EBT. They should mail it to you automatically after they process the first payment. Also, make sure you save all your CalWORKs paperwork because when you eventually stop receiving Cash Aid, you'll get to keep ALL the child support, but sometimes there's confusion about when exactly that transition happens. My worker didn't explain any of this to me either!
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Zara Malik
•This is exactly right. I'll add that the "disregard" amount in California is $100 for one child or $200 for two or more children. This is the portion of child support you receive while on CalWORKs without affecting your grant amount. The rest reimburses the state for providing Cash Aid. One important note: once you stop receiving CalWORKs, you'll need to contact DCSS to make sure they know to send ALL child support payments directly to you. There can sometimes be a delay in this transition if you don't notify them.
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Luca Marino
Why would u even bother with child support cooperation if u only get $100??? Seems like a waste of time and just causes more drama with the ex. Can't u just claim good cause and not deal with all this?? CalWORKs system is so broken smh
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StarStrider
•You can claim good cause if there's domestic violence or danger to you/kids, but they don't approve it just because it's inconvenient. Also, even though you only get $100 now, once you're off CalWORKs you get the full amount. Plus they're building the payment history which is important long-term.
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Nia Davis
I had this same question when i first got approved!!! The whole child support system with calworks is SO CONFUSING. took me forever to understand it. Basically: 1. Your ex pays support to LCSA (local child support agency) 2. LCSA gives you $100 for 1 kid or $200 for 2+ kids 3. LCSA gives the rest to the county to pay back your cash aid 4. You get the money on a blue card that comes in mail 5. When you stop getting calworks you get ALL the child support honestly the most annoying part is my ex thinking im getting all his money when really im only getting $100 of it lolol
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Diego Flores
•Thanks for breaking it down so clearly! Do you know approximately how long it took for you to get the blue card after your CalWORKs was approved? I'm trying to figure out when I might start seeing some of that money.
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Mateo Perez
I've been dealing with DCSS for years and it's honestly been a nightmare trying to reach anyone when there are problems. I waited 3+ hours multiple times just to talk to someone about why my payments weren't being processed correctly. I finally gave up calling the regular number and used this service called Claimyr (claimyr.com) that got me through to an actual person in about 10 minutes. They have a video showing how it works: https://youtu.be/jzISHxCPLwE It's the only way I've been able to get my child support issues resolved quickly. The regular phone system is completely broken.
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Sean Murphy
•does that work for calworks calls too??? i keep getting disconnected when i call my county office
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Zara Malik
To summarize the correct information about child support and CalWORKs: 1. When you receive CalWORKs, you're required to cooperate with child support collection unless you have an approved "good cause" exemption (typically for domestic violence situations). 2. The Local Child Support Agency (LCSA) collects payments from the non-custodial parent. 3. California provides a "disregard" payment of $100 for one child or $200 for two or more children that you receive without affecting your Cash Aid amount. 4. The remainder of collected child support reimburses the county for providing your Cash Aid benefits. 5. You'll receive a California Child Support Card (blue card) in the mail where the disregard amounts will be deposited monthly. This is separate from your EBT card. 6. Once you stop receiving CalWORKs, you should receive the full child support amount directly. 7. You can check your child support case status at childsupport.ca.gov or by calling 1-866-901-3212. It typically takes 30-45 days after CalWORKs approval for the DCSS system to process everything and begin payments, assuming the non-custodial parent is already in the system and paying.
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Diego Flores
•Thank you so much for this detailed explanation! This is exactly what I needed to know. I'll check the website to see if I can create an account to track everything.
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Luca Marino
Kinda related question - does anyone know if receiving the $100 disregard payment affects other benefits like CalFresh or Medi-Cal? I'm waiting on my blue card too and worried if this small amount will mess up my other benefits.
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Anastasia Ivanova
•Good question! The $100/$200 child support disregard does NOT count as income for CalFresh or Medi-Cal eligibility. It's specifically excluded from income calculations for both programs. So receiving that money won't reduce your food benefits or affect your healthcare coverage.
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Miguel Ortiz
Just wanted to add my experience since I went through this exact situation about 6 months ago. The timeline can vary a lot depending on your county and whether your ex is already in the system. In my case, it took about 8 weeks from CalWORKs approval to getting my first payment on the blue card because they had to establish paternity and locate my ex first. One thing nobody mentioned - if your ex stops paying or his employment changes, the payments can get really inconsistent. DCSS will try to collect but there's not much you can do if he doesn't have income to garnish. Also keep all your documentation because when you transition off CalWORKs, you'll need to provide proof of how much support was collected during your time on benefits for tax purposes. The blue card works just like a regular debit card - you can use it at ATMs or stores, but there are some fees if you use out-of-network ATMs. You can also set up direct deposit to your bank account instead which is what I ended up doing.
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Yara Khoury
•This is really helpful info about the timeline and potential issues! I hadn't thought about what happens if payments become inconsistent. Quick question - when you set up direct deposit instead of using the blue card, did you have to contact DCSS directly or can you do it online through the childsupport.ca.gov website? Also, what kind of fees are we talking about for the ATM usage?
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Mateo Rodriguez
I went through this process about a year ago and wanted to share some additional tips that might help! First, definitely create an account on childsupport.ca.gov as soon as possible - you can track payments, view case details, and even message your caseworker there. It's way easier than calling. One thing I wish someone had told me: if your ex has irregular income (like gig work or seasonal jobs), the payments can be really unpredictable. Some months I'd get the full $100, other months nothing. DCSS will try to collect but they can only garnish what's there. Also, make sure you update your address with DCSS if you move - even if you update it with CalWORKs, they're separate systems and your blue card could get sent to the wrong place. I learned this the hard way when I moved and had to wait weeks for a replacement card. The good news is once you're off CalWORKs, you get 100% of whatever they collect, and they keep trying to collect even if he was behind on payments while you were on benefits. So it's worth cooperating even though you only get $100 now.
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Sofia Ramirez
•This is such valuable information! I really appreciate you sharing the real-world experience about irregular payments - that's something I definitely need to prepare for since my ex does construction work and his hours vary a lot. The tip about creating the online account right away is great too. I'm going to do that today. Quick question - when you say they keep trying to collect even after you're off CalWORKs, does that include back payments from when he might have missed months while I was on benefits? Like if he skips paying for a few months now, will I eventually get that money once I'm off Cash Aid?
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Jayden Reed
Hey Diego! I just went through this whole process last month and wanted to share what I learned. The $100 disregard (for one child) that everyone mentioned is correct, but here's what my caseworker didn't explain well: The blue DCSS card usually arrives 4-6 weeks after your first child support payment is processed, not necessarily 4-6 weeks after CalWORKs approval. So if your ex's employer takes a while to start the garnishment, the card could take longer. One thing that really helped me was calling DCSS at 1-866-901-3212 about 3 weeks after my CalWORKs approval to confirm they had all my info correct and that the case was being processed. They can tell you if there are any delays or issues. Also, your CalWORKs grant amount won't change because of the child support - the $100 is truly "extra" money on top of your regular benefits. And yes, your ex will get statements showing where the money goes, which actually helped in my situation because he could see I wasn't pocketing all $450. The whole system is confusing but once you get through the initial setup, it becomes more routine. Hang in there!
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Adaline Wong
•Thanks Jayden! This is really helpful. I'm definitely going to call DCSS in a few weeks to check on the status. It's reassuring to know that the $100 is truly extra and won't affect my CalWORKs amount. I was worried about that. And honestly, it might actually help with my ex if he can see on the statements that I'm only getting a small portion - maybe he'll be less hostile about the whole thing. Did you have any issues with the card once you got it, like fees or problems accessing the money?
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Ethan Clark
I'm new to this whole process but reading through everyone's experiences has been so helpful! I just got approved for CalWORKs two weeks ago and signed the child support cooperation forms, but my caseworker barely explained anything about how the payments work. From what I'm understanding here, I'll get $100 (since I have one child) on a separate blue card from DCSS, and the rest of the $325/month my ex is supposed to pay goes to reimburse the county for my Cash Aid. That seems frustrating but I guess it makes sense from the county's perspective. One question I haven't seen addressed - what happens if my ex tries to pay me directly instead of through DCSS? He's been texting me saying he wants to just give me cash to avoid the "government getting involved." I'm worried this could mess up my CalWORKs case somehow. Should I tell him all payments have to go through the official system now? Also, does anyone know if there are any requirements about reporting the $100 disregard payments anywhere, like on annual paperwork or anything? I want to make sure I'm doing everything correctly since I'm still learning how all these programs work together.
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Carmella Fromis
•Definitely tell your ex that all payments MUST go through DCSS now that you're on CalWORKs! If he pays you directly, it could cause major problems with your case. The county needs to see that child support is being collected through the official system to properly calculate what goes toward reimbursing them vs. what you get to keep as the disregard. If your ex pays you cash directly, you'd technically be required to report it as income to CalWORKs, which could reduce your benefits. Plus, DCSS won't have record of the payments, so they'll keep trying to collect from him anyway - meaning he could end up paying twice or face enforcement actions. As for reporting the $100 disregard - you don't need to report it as income to CalWORKs since it's excluded, but you should keep records for your own files. When you do your annual redetermination, just mention you're receiving child support through DCSS and they'll have all the info they need in their system. The system is designed so everything goes through official channels for a reason. It protects both you and ensures proper accounting for all the programs involved.
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Paolo Ricci
Just wanted to add something that might help with the timeline expectations - I got my CalWORKs approved about 3 months ago and it took exactly 6 weeks from approval to getting my first payment on the blue DCSS card. My ex was already in the system from a previous case though, so that probably sped things up. One thing I learned the hard way: make sure your mailing address is exactly the same with both CalWORKs and DCSS. My apartment number was listed differently in their systems and my first card got returned to sender. Had to wait another 2 weeks for a replacement. Also, don't stress too much about only getting $100 out of the $450 - I know it seems unfair but remember you're also getting your CalWORKs cash aid, CalFresh, and Medi-Cal. When you add it all up, you're actually getting more support than just the child support alone would provide. And like everyone said, once you're off CalWORKs you'll get the full amount. The DCSS online portal is definitely worth setting up early. You can see exactly when payments come in and track any issues. Way better than trying to call them!
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Effie Alexander
•Thanks for sharing your timeline Paolo! Six weeks seems to be pretty consistent with what others are saying. That's a great point about making sure the addresses match exactly - I'll definitely double-check that with both offices. I hadn't thought about how apartment numbers could cause issues. You're absolutely right about the bigger picture too. When I add up my CalWORKs payment, CalFresh, and Medi-Cal, I'm probably better off overall than I would be just getting the $450 in child support without any other assistance. It's just frustrating in the moment only seeing $100 when I know my ex is paying more, but I need to remember this is temporary until I can get back on my feet. Did you have any problems using the blue card at stores or ATMs? And when you set up the online portal, were you able to see payment history right away or did it take time for that information to show up?
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Kai Rivera
I'm in a similar situation - just got approved for CalWORKs last month and my caseworker rushed through the child support cooperation paperwork too! Reading through everyone's experiences here has been incredibly helpful since I felt so lost about how this all works. One thing I want to add that I learned from calling DCSS directly - they told me that if your ex has been paying child support through the court system before you applied for CalWORKs, there might be a brief interruption in payments while they transfer the case to DCSS. Mine stopped for about 3 weeks during the transition, which was stressful, but then the payments resumed and I got my blue card. Also wanted to mention that the DCSS customer service rep told me they send text alerts when payments are deposited to your card, which is really helpful for budgeting. You have to opt in for the notifications when you activate the card. This whole thread has made me feel so much better about understanding the process. The $100 disregard seemed so small at first, but like others said, it's extra money on top of all my other benefits and it'll be the full amount once I'm back to work and off CalWORKs. Thanks everyone for sharing your experiences!
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Carmella Popescu
•Thanks for sharing that info about the transition period Kai! That's really good to know that there might be a brief interruption if payments were already going through the courts. I think my ex was paying through wage garnishment before, so I'll be prepared for a possible gap while they switch everything over to DCSS. The text alert feature sounds super helpful too - I'll definitely opt in for those notifications once I get my card. It's reassuring to hear from someone who just went through this recently that the process does work, even if it takes some time and patience. This whole discussion has honestly been more informative than my actual CalWORKs appointment! I feel like I actually understand what to expect now instead of just being confused and worried about the whole thing.
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Diego Chavez
This thread has been so incredibly helpful! I'm also new to CalWORKs (just approved 3 weeks ago) and my caseworker gave me basically no information about how the child support piece works. Reading everyone's real experiences has answered so many questions I didn't even know I should be asking. A couple things I wanted to add from my research: 1. If you're worried about the timeline, you can actually check if your case has been referred to DCSS by logging into your CalWORKs account online (if your county has that option). There should be a section that shows the status of your child support cooperation. 2. I called my county's LCSA directly and they were actually more helpful than the main DCSS line. They could tell me exactly where my case was in the process and gave me a more realistic timeline based on my specific situation. 3. For anyone wondering about the $100 vs $50 amounts people mentioned - it depends on when your case was approved. California increased the disregard amount from $50 to $100 (and $200 for multiple kids) in 2019, so if someone got CalWORKs before then, they might remember the old amounts. Thanks to everyone who shared their experiences - this community is amazing for actually getting practical information that the caseworkers don't always explain well!
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Isaiah Thompson
•Thank you so much Diego! This is exactly the kind of practical information I needed. I had no idea I could check my CalWORKs account online to see if the case was referred to DCSS - I'm going to log in and check that right now. And calling the local LCSA directly instead of the main DCSS line is a great tip. I was dreading having to wait on hold for hours like some people mentioned. It's also helpful to know about the disregard amount increase in 2019. That explains why I was seeing conflicting information about $50 vs $100 in some of the older posts I found online. I completely agree about this community being more helpful than the actual caseworkers! It's like they expect you to just figure everything out on your own, but these real-world experiences and tips are so much more valuable than the basic information they give you. Thanks again for taking the time to share what you learned!
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