Back to CalWorks

Diego Flores

How does CalWORKs disburse child support payments after approval?

I finally got my CalWORKs case approved last week (took almost 2 months!) and during my interview I signed the child support cooperation forms. My caseworker mentioned something about LCSA collecting payments from my ex, but she was rushing through everything and I didn't really understand how I'll actually get the money. Does anyone know if they send me a separate EBT card for child support? Or does it come as a check? And how much of the child support do I actually get to keep since I'm on Cash Aid? My ex is supposed to pay $450/month but someone told me I might only get $50 of that?? So confused about this whole process.

When you're receiving CalWORKs, most of the child support actually goes to the county to reimburse them for your Cash Aid. But California does have a "disregard" amount of $100 for one child or $200 for two or more children that you get to keep without affecting your cash benefits. You'll get a separate debit card called the California Child Support Card (looks different from your EBT card) where they'll deposit your disregard payment. The rest of the support payment goes to pay back the county for your Cash Aid. The Department of Child Support Services (DCSS) handles all this, not the CalWORKs office. They should be sending you information about your case and the debit card in the mail. You can also set up direct deposit instead of using their card if you prefer.

0 coins

Thank you for explaining! That's so frustrating that I only get $100 out of the $450. Does this mean my cash aid benefit won't go down at all since they're taking most of the child support? And how long does it usually take for the DCSS card to come in the mail? My ex already had a wage garnishment setup from before I applied for benefits.

0 coins

when i got calworks they gave me $50 for 1 kid from the child support my ex was paying. the rest went to the county. its dumb cuz ur ex thinks hes paying all this money for ur kid but the county keeps it and he still gets mad at u lol

0 coins

That's exactly what I'm worried about! He's going to think I'm getting all this money but I'm only getting a small portion. Does your ex get statements showing where the money goes?

0 coins

I'm going through this right now too. The $100/$200 disregard payment comes on a separate blue card from DCSS, not your regular EBT. They should mail it to you automatically after they process the first payment. Also, make sure you save all your CalWORKs paperwork because when you eventually stop receiving Cash Aid, you'll get to keep ALL the child support, but sometimes there's confusion about when exactly that transition happens. My worker didn't explain any of this to me either!

0 coins

This is exactly right. I'll add that the "disregard" amount in California is $100 for one child or $200 for two or more children. This is the portion of child support you receive while on CalWORKs without affecting your grant amount. The rest reimburses the state for providing Cash Aid. One important note: once you stop receiving CalWORKs, you'll need to contact DCSS to make sure they know to send ALL child support payments directly to you. There can sometimes be a delay in this transition if you don't notify them.

0 coins

Why would u even bother with child support cooperation if u only get $100??? Seems like a waste of time and just causes more drama with the ex. Can't u just claim good cause and not deal with all this?? CalWORKs system is so broken smh

0 coins

You can claim good cause if there's domestic violence or danger to you/kids, but they don't approve it just because it's inconvenient. Also, even though you only get $100 now, once you're off CalWORKs you get the full amount. Plus they're building the payment history which is important long-term.

0 coins

I had this same question when i first got approved!!! The whole child support system with calworks is SO CONFUSING. took me forever to understand it. Basically: 1. Your ex pays support to LCSA (local child support agency) 2. LCSA gives you $100 for 1 kid or $200 for 2+ kids 3. LCSA gives the rest to the county to pay back your cash aid 4. You get the money on a blue card that comes in mail 5. When you stop getting calworks you get ALL the child support honestly the most annoying part is my ex thinking im getting all his money when really im only getting $100 of it lolol

0 coins

Thanks for breaking it down so clearly! Do you know approximately how long it took for you to get the blue card after your CalWORKs was approved? I'm trying to figure out when I might start seeing some of that money.

0 coins

I've been dealing with DCSS for years and it's honestly been a nightmare trying to reach anyone when there are problems. I waited 3+ hours multiple times just to talk to someone about why my payments weren't being processed correctly. I finally gave up calling the regular number and used this service called Claimyr (claimyr.com) that got me through to an actual person in about 10 minutes. They have a video showing how it works: https://youtu.be/jzISHxCPLwE It's the only way I've been able to get my child support issues resolved quickly. The regular phone system is completely broken.

0 coins

does that work for calworks calls too??? i keep getting disconnected when i call my county office

0 coins

To summarize the correct information about child support and CalWORKs: 1. When you receive CalWORKs, you're required to cooperate with child support collection unless you have an approved "good cause" exemption (typically for domestic violence situations). 2. The Local Child Support Agency (LCSA) collects payments from the non-custodial parent. 3. California provides a "disregard" payment of $100 for one child or $200 for two or more children that you receive without affecting your Cash Aid amount. 4. The remainder of collected child support reimburses the county for providing your Cash Aid benefits. 5. You'll receive a California Child Support Card (blue card) in the mail where the disregard amounts will be deposited monthly. This is separate from your EBT card. 6. Once you stop receiving CalWORKs, you should receive the full child support amount directly. 7. You can check your child support case status at childsupport.ca.gov or by calling 1-866-901-3212. It typically takes 30-45 days after CalWORKs approval for the DCSS system to process everything and begin payments, assuming the non-custodial parent is already in the system and paying.

0 coins

Thank you so much for this detailed explanation! This is exactly what I needed to know. I'll check the website to see if I can create an account to track everything.

0 coins

Kinda related question - does anyone know if receiving the $100 disregard payment affects other benefits like CalFresh or Medi-Cal? I'm waiting on my blue card too and worried if this small amount will mess up my other benefits.

0 coins

Good question! The $100/$200 child support disregard does NOT count as income for CalFresh or Medi-Cal eligibility. It's specifically excluded from income calculations for both programs. So receiving that money won't reduce your food benefits or affect your healthcare coverage.

0 coins

Just wanted to add my experience since I went through this exact situation about 6 months ago. The timeline can vary a lot depending on your county and whether your ex is already in the system. In my case, it took about 8 weeks from CalWORKs approval to getting my first payment on the blue card because they had to establish paternity and locate my ex first. One thing nobody mentioned - if your ex stops paying or his employment changes, the payments can get really inconsistent. DCSS will try to collect but there's not much you can do if he doesn't have income to garnish. Also keep all your documentation because when you transition off CalWORKs, you'll need to provide proof of how much support was collected during your time on benefits for tax purposes. The blue card works just like a regular debit card - you can use it at ATMs or stores, but there are some fees if you use out-of-network ATMs. You can also set up direct deposit to your bank account instead which is what I ended up doing.

0 coins

This is really helpful info about the timeline and potential issues! I hadn't thought about what happens if payments become inconsistent. Quick question - when you set up direct deposit instead of using the blue card, did you have to contact DCSS directly or can you do it online through the childsupport.ca.gov website? Also, what kind of fees are we talking about for the ATM usage?

0 coins

I went through this process about a year ago and wanted to share some additional tips that might help! First, definitely create an account on childsupport.ca.gov as soon as possible - you can track payments, view case details, and even message your caseworker there. It's way easier than calling. One thing I wish someone had told me: if your ex has irregular income (like gig work or seasonal jobs), the payments can be really unpredictable. Some months I'd get the full $100, other months nothing. DCSS will try to collect but they can only garnish what's there. Also, make sure you update your address with DCSS if you move - even if you update it with CalWORKs, they're separate systems and your blue card could get sent to the wrong place. I learned this the hard way when I moved and had to wait weeks for a replacement card. The good news is once you're off CalWORKs, you get 100% of whatever they collect, and they keep trying to collect even if he was behind on payments while you were on benefits. So it's worth cooperating even though you only get $100 now.

0 coins

This is such valuable information! I really appreciate you sharing the real-world experience about irregular payments - that's something I definitely need to prepare for since my ex does construction work and his hours vary a lot. The tip about creating the online account right away is great too. I'm going to do that today. Quick question - when you say they keep trying to collect even after you're off CalWORKs, does that include back payments from when he might have missed months while I was on benefits? Like if he skips paying for a few months now, will I eventually get that money once I'm off Cash Aid?

0 coins

Yes, exactly! Any missed payments become "arrearages" (back child support owed) and DCSS will continue trying to collect those even after you're off CalWORKs. So if your ex misses 3 months while you're on benefits, that debt doesn't just disappear - it keeps accumulating and they'll try to collect it through wage garnishments, tax refund intercepts, asset seizures, etc. Once you're off Cash Aid, you'll receive those back payments as they're collected (minus any fees). Just keep in mind that while you're on CalWORKs, any arrearages that get collected still mostly go to reimburse the county, not to you. But it's building up that debt that will eventually benefit you once you transition off benefits. The system definitely favors long-term collection over immediate relief, which can be frustrating but does pay off eventually.

0 coins

I'm new to this community and just got approved for CalWORKs two weeks ago! This whole thread has been a lifesaver - my caseworker barely explained anything about the child support process and I've been so confused about how it all works. From reading everyone's experiences, it sounds like I should expect to wait about 6-8 weeks from my approval date before seeing any payments on the blue DCSS card, especially since my ex isn't currently in their system yet. The $100 disregard for my one child seems small compared to the $380/month he's supposed to pay, but I'm starting to understand that it's really extra money on top of my other benefits. A few questions based on what I've read here: 1. Should I wait to call DCSS or is it better to contact them proactively to make sure they have my case? 2. For those who had to wait for paternity establishment - how long did that part of the process take? 3. Is there anything I can do to speed up the process, or is it really just a waiting game at this point? Thank you all for sharing such detailed experiences - this is exactly the kind of real information that new people like me need to understand how this system actually works!

0 coins

Hi Quinn! Welcome to the community! I just went through this exact same process a few months ago and was just as confused as you are right now. Here are my thoughts on your questions: 1. I'd definitely call DCSS proactively after about 3 weeks from your CalWORKs approval. Don't wait - it helped me catch an issue early where they had my address wrong. The number is 1-866-901-3212, and while the wait times can be long, it's worth it for peace of mind. 2. For paternity establishment, it really varies. In my case it took about 4 weeks because my ex cooperated and signed the paperwork quickly. But I've heard it can take months if there are disputes or if they can't locate the father. Since your ex isn't in the system yet, this might add time to your overall timeline. 3. The main thing you can do is make sure all your paperwork is accurate and complete. Double-check that DCSS has the right address, phone number, and your ex's employment information if you know it. Also create your online account at childsupport.ca.gov as soon as your case shows up in their system. One tip - even though $100 seems small now, remember you're building a payment history that will benefit you long-term once you're off CalWORKs. Hang in there, the process does work even though it's slow!

0 coins

This is such great advice Amina! I really appreciate you taking the time to answer all my questions so thoroughly. I'm definitely going to call DCSS in about a week (it'll be 3 weeks from my approval then) to make sure they have all my information correct. The paternity piece is what I'm most worried about since my ex and I don't really communicate well, but hopefully he'll cooperate with the paperwork since it's required. I do have his current employer information which should help speed things up once they get to that step. You're absolutely right about building the payment history for the long term. I keep reminding myself that this is temporary and once I'm back on my feet and off CalWORKs, I'll get the full amount. It's just hard to be patient when you're struggling financially right now, you know? Thanks again for the encouragement and practical tips - it really helps to hear from someone who just went through this successfully!

0 coins

This is such great advice Amina! I really appreciate you taking the time to answer all my questions so thoroughly. I'm definitely going to call DCSS in about a week (it'll be 3 weeks from my approval then) to make sure everything is on track. It's reassuring to know that being proactive can help catch issues early. The paternity piece is what I'm most worried about since my ex can be difficult to deal with, but hopefully he'll cooperate since he knows he's supposed to be paying support anyway. I'll make sure to have all his employment info ready when I call DCSS. You're absolutely right about building that payment history for the future. Even though $100 feels small right now, I need to think long-term about when I'm back on my feet and off CalWORKs. Thanks again for the encouragement and practical tips - it really helps to hear from someone who just went through the same thing!

0 coins

CalWorks AI

Expert Assistant
Secure