CalWorks

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
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Hey everyone! I'm also pretty new to CalWORKs and this thread has been incredibly helpful. I wanted to add something I learned from my neighbor who's been receiving benefits for years - she told me to always check the ATM slot where you insert your card. If it looks loose, feels weird, or sticks out more than it should, don't use that machine. Scammers attach fake card readers right over the real ones. Also, I've been using the Wells Fargo ATMs inside their branches during business hours when possible - there are usually employees and security cameras around which makes me feel safer. One more tip: if you ever feel like someone is watching you enter your PIN or following you after using an ATM, go directly to a safe public place like inside a store or restaurant. Trust your instincts! It's better to be overly cautious with our benefits since we depend on them so much.

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This is such great advice, Kai! The tip about checking if the card slot feels loose or looks different is something I never would have thought of. I'm definitely going to start being more aware of that. Using ATMs inside bank branches during business hours is smart too - I hadn't considered that the presence of employees and security cameras would make it safer. Your point about trusting your instincts is really important. I think sometimes we worry about seeming paranoid, but when it comes to our benefits that we rely on for basic needs, it's better to be overly cautious like you said. Thanks for sharing these practical safety tips!

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Hi Yuki! Welcome to CalWORKs - I know it can feel overwhelming at first, especially with all the security concerns. I've been receiving benefits for about 6 months now and wanted to share what's worked for me. I actually called the EBT customer service line (the number on the back of your card) and asked them to walk me through all the security features available. They told me about setting up account alerts, how to temporarily freeze my card if I'm worried about it being compromised, and which ATM networks are safest to use. One thing that really helped my peace of mind was learning I could check my balance online or through the app instead of at ATMs - that way I'm not exposing my card and PIN as often. Also, many counties now offer workshops on EBT safety - mine had one at the local library that covered everything from spotting skimmers to what to do if your benefits get stolen. Might be worth asking your caseworker if your county offers anything similar. The most important thing I learned is to act immediately if something seems off - don't wait and hope it's nothing. Good luck and don't hesitate to ask more questions!

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I work as a benefits coordinator and wanted to add some clarification about the income limits that might be helpful. For CalWORKs, they use a "net income" calculation after certain deductions. With VA disability of $3,738 plus dependent benefits, you're likely over the gross limit, but there are some deductions they can apply like work-related expenses if you're employed, certain medical costs, etc. Even if you don't qualify for cash aid, I'd strongly recommend applying because: 1. Stage 1 childcare can cover up to 75% of childcare costs 2. Cal-Learn program if you're pursuing education 3. Mental health services and substance abuse counseling (if needed) 4. Job training programs that might benefit your family long-term The key is being very specific about what services you're interested in when you apply. Don't just ask about "CalWORKs" - ask about "CalWORKs supportive services for families with disabled veterans." The terminology can make a big difference in what information you receive.

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This is incredibly detailed and helpful information! As someone new to navigating all these different benefit programs, I really appreciate you breaking down the specific terminology to use. I had no idea about the Stage 1 childcare program or that there were mental health services available through CalWORKs. The tip about asking specifically for "CalWORKs supportive services for families with disabled veterans" is gold - I can see how using the right language would make a huge difference in getting complete information from the eligibility workers. Thank you for taking the time to share your professional expertise with our community!

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I'm also new to this community and wanted to share what we discovered when navigating similar benefits with my husband's disability status. One thing that really helped us was contacting our local Family Resource Center - they often have advocates who specialize in helping veteran families navigate the maze of different benefit programs and income counting rules. What surprised me most was learning that some counties have their own additional programs for veteran families that aren't widely advertised. Our county had an emergency assistance fund specifically for disabled veterans' families that helped us with a security deposit when we had to move due to rent increases. Also, since you mentioned struggling with rent increases - definitely look into your county's Emergency Rental Assistance program if you haven't already. Many of these programs have separate eligibility criteria from CalWORKs and don't count VA disability the same way. We were able to get help with back rent even though we didn't qualify for ongoing cash assistance. The application process can feel overwhelming, but don't let that discourage you from exploring all your options. Every bit of assistance helps when you're trying to make ends meet with a growing family.

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Welcome to the community, Ella! Thank you for mentioning the Family Resource Centers - I had no idea those existed and that sounds like exactly the kind of help we could use. The emergency assistance fund for disabled veterans' families is something I definitely want to look into, especially with rent being our biggest challenge right now. I'll also check into the Emergency Rental Assistance program you mentioned. It's reassuring to know there might be other options beyond just CalWORKs that could help our family. I really appreciate everyone in this community sharing their knowledge and experiences - it makes navigating all these programs feel much less overwhelming!

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I'm new to this community but going through the exact same situation right now! My husband is also a veteran using his GI Bill benefits while we're both in school full-time. We've been getting completely different answers from different county offices about how his BAH affects our CalFresh and CalWORKs applications. This entire thread has been a lifesaver - I had no idea there was a specific federal regulation (7 CFR 273.9(c)(10)) that clearly exempts GI Bill BAH from CalFresh calculations! And learning about the educational expense deductions for CalWORKs is huge - we spend so much on textbooks and supplies that I never realized could be deducted. The strategy about asking specifically for a Veterans Benefits Coordinator makes so much sense. I've been accepting whatever worker they assign us, but it sounds like being proactive about requesting someone who understands veteran benefits could save us a lot of frustration. Thank you to everyone who shared their experiences and specific resources. It's incredibly encouraging to see so many student veterans who have successfully navigated this confusing system. Going to call our county office tomorrow and implement several of these strategies. Will definitely update on how it goes!

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Welcome to the community! Your situation sounds exactly like what so many of us have been through - it's frustrating but you're definitely not alone in this. The federal regulation number (7 CFR 273.9(c)(10)) that keeps coming up in this thread has been a game-changer for a lot of people here, so definitely print that out before your next appointment. One thing that really helped me was preparing a simple one-page summary of the key points before calling the county office. Something like "Veteran receiving GI Bill benefits - BAH portion exempt for CalFresh per federal regulation, countable for CalWORKs but with educational expense deductions available." Having that script ready made it easier to explain our situation clearly and ask for the right type of worker from the start. Also, don't be discouraged if it takes a few tries to get to someone knowledgeable. From reading everyone's experiences here, it seems like persistence really pays off. Once you connect with a worker who actually understands veteran benefit policies, things tend to move much more smoothly. Good luck with your call tomorrow - this community will be here to support you through the process! Looking forward to hearing how it goes.

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I'm a new community member but also a student veteran currently navigating this exact same confusing situation! My wife and I are both full-time students and I'm using my GI Bill benefits. We've gotten completely different information from three different county workers about how my BAH affects our eligibility for CalFresh and CalWORKs. This thread has been absolutely invaluable - I had no idea there was a specific federal regulation (7 CFR 273.9(c)(10)) that clearly states GI Bill BAH is exempt from CalFresh income calculations! And learning about the educational expense deductions available for CalWORKs is huge - we spend hundreds every semester on textbooks, lab fees, and supplies that I never realized could be deducted. The advice about specifically requesting a Veterans Benefits Coordinator or asking for a supervisor who handles veteran cases is brilliant. I've been passively accepting whatever worker they assign us, but it makes total sense to be proactive about getting someone who actually understands these complex policies. I'm planning to call our county office tomorrow armed with all this information - printed federal regulation, Certificate of Eligibility, detailed award letter breakdown, and documentation of our educational expenses. Will definitely update this thread on how it goes! Thank you to everyone who shared their experiences and specific strategies. It's so encouraging to see that other student veterans have successfully navigated this system despite the initial confusion. This community is amazing!

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Welcome to the community! Your situation sounds incredibly familiar - that frustration of getting three completely different answers from different workers is exactly what so many of us have experienced. It's validating to know we're not alone in dealing with this confusion! You're absolutely on the right track with your plan for tomorrow's call. Having all that documentation ready (especially the printed federal regulation 7 CFR 273.9(c)(10) for CalFresh and your detailed educational expenses for CalWORKs) is going to make such a difference. The Certificate of Eligibility is a great addition too - it really helps establish your veteran status clearly from the start. One small tip that helped me - when you call, lead with something like "I'm a veteran receiving GI Bill benefits and need to speak with someone familiar with veteran benefit policies" right at the beginning. Sometimes that helps them route you to the right person faster rather than bouncing between workers who aren't sure about these rules. The educational expense deductions for CalWORKs have been a lifesaver for so many people in this thread. Make sure to keep receipts for everything school-related going forward - even things like parking passes and computer supplies count if they're for your education. Looking forward to hearing how your call goes tomorrow! This community is definitely here to support you through the process. You've got this!

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Hi Lourdes! I just went through this exact process a few months ago with my partner and our 18-month-old. I was so nervous about adding him to our case, but it ended up being the right decision. A few things that really helped us: - We scheduled our eligibility interview for early morning when we were both fresh and focused - I made a checklist of all the documents we needed and gathered everything beforehand (like others mentioned - ID, Social Security card, termination letter, etc.) - When we explained his depression during the interview, our worker was actually really understanding and connected us with mental health resources right away The WTW requirements seemed scary at first, but since you're already working 25 hours, he really only needs those 10 hours per week. Our worker helped us find a combination of online job search through CalJOBS and a free OSHA safety certification course that counted toward his hours. Having that structure actually helped his mental health - gave him something productive to focus on. The extra money (we got about $180 more per month) has been a lifesaver for groceries and gas. And honestly, having him officially part of the case meant we had access to more supportive services too. Don't let the paperwork intimidate you - once you get through the initial setup, it's pretty manageable. You're already doing great by working and asking all the right questions beforehand!

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Thank you Harper! This is so reassuring to hear from someone who just went through this exact situation. The early morning interview tip is really smart - we're definitely both more focused and less anxious in the mornings. I love that your worker was understanding about the depression and connected you with mental health resources right away - that gives me hope that our worker will be supportive too. The combination of CalJOBS and OSHA safety certification sounds perfect for my boyfriend since he has construction experience. It's encouraging to hear that having that structure actually helped your partner's mental health - I think having productive activities to focus on could really help him too. And $180 extra per month would be amazing for us! I'm feeling so much more confident about this whole process after reading everyone's experiences. Thank you for sharing all the practical details - it really helps to know what to expect! 😊

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Hi Lourdes! I just wanted to add something that might be helpful - make sure to ask about transportation assistance during your interview. Since your boyfriend will need to attend WTW activities and potentially job interviews, CalWORKs often provides bus passes or gas vouchers to help with transportation costs. This was a huge help for us when my partner was doing his required activities. Also, I noticed people mentioned the construction training programs - definitely push for these if available! My brother was in a similar situation and got into a free forklift certification program through CalWORKs that led directly to a job. The key is emphasizing his prior construction experience during the interview so they know to look for trade-specific opportunities rather than just generic job search. One more tip: if your boyfriend struggles with the initial WTW appointments due to his depression, don't be afraid to advocate for accommodations. They can sometimes adjust the schedule or format to make it more manageable while he's getting mental health support. The workers are generally pretty understanding if you're upfront about challenges and show you're committed to making the program work. The extra monthly assistance really does make a difference - we used ours primarily for childcare and groceries, which freed up more of my work income for rent and utilities. You're making a smart choice by including him and planning ahead like this!

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Thanks Liam! The transportation assistance tip is really important - I hadn't thought about how he'd get to all these WTW activities and interviews without reliable transportation. Bus passes or gas vouchers would be a huge help since we're already so tight on money. I'm definitely going to ask about that during our interview. The forklift certification story about your brother is really encouraging too - it's great to know these trade-specific programs can actually lead to real jobs, not just busy work. I'll make sure to really emphasize his construction background during the interview so they know to look for those kinds of opportunities. And you're absolutely right about advocating for accommodations if he struggles with the depression stuff - I want to make sure he's set up for success rather than just thrown into something that might overwhelm him. It sounds like the key is being honest about our challenges while also showing we're committed to making it work. I really appreciate you sharing all these practical details - every tip helps me feel more prepared! 🙏

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Glad to see some payments are coming through! For future reference, it might be a good idea to save this information somewhere. These quarterly system updates usually happen around the same time each quarter (end of February, May, August, and November). If you keep track of these dates, you can plan ahead for potential delays. Honestly it's frustrating they don't communicate this better though!

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THANK YOU! Finally somebody besides me is pointing out how ridiculous this is. Why can't they just send a text alert? They have our phone numbers! Or put a notice on the BenefitsCal website? Or include it in the monthly statement? ANYTHING would be better than leaving us wondering if our benefits got cut every three months!

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Same thing happened to me! My 15-month-old's diaper allowance didn't come through today either. I was starting to panic thinking I did something wrong or missed some paperwork. Really glad to see it's just a system issue and not just me. Going to check my balance again now that some people are saying theirs showed up. This whole quarterly maintenance thing is news to me - wish they would send us some kind of heads up about it!

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